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Jerry Ward Autoplex

Union City, TN

4.9
1,626 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,626 reviews

November 13, 2025

Great The service was great the dealership did what it was there for. Great service More

by Human Res.
Recommend Dealer
Yes
Employees Worked With
Mechanic
Nov 13, 2025 -

Jerry Ward Autoplex responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2025

Have traded with Jerry Ward for years. Always been happy! Norman has sold me cars for years. Great sells man. More

by Terry Harrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Jerry Ward Autoplex responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jerry Ward Autoplex are glad to have you as a customer.

November 10, 2025

Very nice and professional. Took the time to find the perfect vehicle for my needs. More

by cwatts1
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Nov 11, 2025 -

Jerry Ward Autoplex responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 10, 2025

Very nice and professional. Took the time to find the perfect vehicle for my needs. More

by cwatts1
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Nov 11, 2025 -

Jerry Ward Autoplex responded

Thank you so much for choosing Jerry Ward Autoplex! Please let us know if we can be of any more assistance.

November 06, 2025

I had a problem and it was taken care of. The staff was polite and friendly. More

by cahbarnes1
Recommend Dealer
Yes
Nov 07, 2025 -

Jerry Ward Autoplex responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jerry Ward Autoplex, we look forward to having you as a valued customer for many years to come!

November 04, 2025

Fixed the problem Got me in and out pretty quick. Maybe have some coffee going next time lol More

by Kathycallins
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 04, 2025 -

Jerry Ward Autoplex responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

November 01, 2025

Nice reliable people I would not care to deal with any other dealership.I known Jerry for a very long time and he's a good f riend. More

by lolamae42
Recommend Dealer
Yes
Nov 02, 2025 -

Jerry Ward Autoplex responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 31, 2025

Everyone is knowledgeable, friendly and helpful I really enjoyed my experience with Jerry Ward Autoplex More

by wendy.whitler
Recommend Dealer
Yes
Oct 31, 2025 -

Jerry Ward Autoplex responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jerry Ward Autoplex.

October 31, 2025

Great to do business with Excellent customer service Everything was as it was described Also paperwork was fast and easy More

by Ut38261
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Nov 01, 2025 -

Jerry Ward Autoplex responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

Helpful and great service. Todd always goes above and beyond to help us. Robert listens and works hard to make sure all issues are resolved. More

by kimandcoby
Recommend Dealer
Yes
Employees Worked With
Todd and Robert
Nov 01, 2025 -

Jerry Ward Autoplex responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

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