Jerry Seiner South Jordan Buick GMC

Unfortunately, this was my first bad experience with Jerry Seiner of Southtowne. I went in for a basic service on my 2022 GMC Sierra 3500 Denali HD and everything went well during the service. I waited Jerry Seiner of Southtowne. I went in for a basic service on my 2022 GMC Sierra 3500 Denali HD and everything went well during the service. I waited for the vehicle at the dealership and when it was finished, I got in and drove back to work. As soon as I got out, I started talking to a co worker who met me in front of my truck. I told him I just got back from getting my oil changed and happened to look over and notice a 3-4” gouge on my front bumper. This was not there before. My truck had ZERO exterior flaws, as I’m meticulous about my truck. I immediately called the dealership and talked with Jeremy in service. I sent him photos and he reassured me that “we will definitely make this right”. I’ve emailed him multiple times now with NO RESPONSE. I’m hoping they contact me this week because up until this incident I was loyal to this dealership. If they make it right, I’ll stick with them, otherwise, I’m done with these guys. I’ll take my business to the Salt Lake Dealer. More

Buyer beware. I was trying to buy a car and they tried to sneak in a service warranty on a new vehicle without even mentioning it to me. Seems pretty underhanded I was trying to buy a car and they tried to sneak in a service warranty on a new vehicle without even mentioning it to me. Seems pretty underhanded and shady to me. As a result I wouldn’t buy from this dealer More

Took care of half my problems and couldn’t fix my pieces at bottom of bumper at bottom of bumper More

Shane was super helpful! Not enough space to tell you just how great he was. Not enough space to tell you just how great he was. More

The service was very well, only the people who are there, are very serious, I think what happens? are very serious, I think what happens? More

Oscar Mancilla is a great sales associate. He has helped me so much even from his last dealership. Great guy who always takes care of business and service!! Keep up the good work He has helped me so much even from his last dealership. Great guy who always takes care of business and service!! Keep up the good work More

Excellent service and help. Have used the service dept. for many years. Will continue to do so. Have used the service dept. for many years. Will continue to do so. More

Seiner GMC made the entire process quick and efficient after just a couple phone calls. I bought my new GMC Canyon from out of state and my sales rep Hunter B. even picked me up at the airport when I fle after just a couple phone calls. I bought my new GMC Canyon from out of state and my sales rep Hunter B. even picked me up at the airport when I flew in to pick up my new truck to drive it back to Oregon. Well done all around. More

Trust nothing these sales people say or do. They lied twice and cost me approximately $8,000.00 I always knew that you could not trust a car salesman, but Jerry Seiner Buick GMC of South Jor They lied twice and cost me approximately $8,000.00 I always knew that you could not trust a car salesman, but Jerry Seiner Buick GMC of South Jordan really made me take pause and ask whether there is ANYTHING you can trust when speaking with these salesmen and sales managers. This dealership outright misrepresented the capability of the truck they sold me, explaining that it was capable of towing 13,300lbs when I later came to learn that it only towed 7,800lbs. While shopping trucks last month, I found myself looking at a 2023 GMC 3500 with Broc, the salesman at Jerry Seiner. While testing that truck, and describing to Broc my need of towing a camping trailer that weighs 10,500lbs, the 3500 seemed like an obvious choice. The drawback was its size. It would not fit in my garage and barely even fit on my driveway. I explained to Broc that dilemma and decided to keep looking. I found a specific 2024 Toyota Tundra that I put on order, which has the capability of towing capability of 11,200lbs, plenty for my needs, but quite a bit less than the 3500. I sat with Broc with his manager Jesse listening over our shoulder for about 45 minutes discussing my dilemma about liking the towing capacity of the 3500, but the size of the Tundra. There is absolutely no way they did not know at this point that I needed towing capability of 10,500lbs. After this discussion is when I learned of the 2024 GMC Sierra 1500 with the 3 L Duramax Diesel. A quick search online described this 1500 as being able to tow up to 13,300lbs. I contacted Broc at Jerry Seiner and asked him about whether they had any of these 1500 with that kind of capability. After looking through their inventory, Broc invited me to come look at one they had in stock, a 2024 GMC 1500 AT4 with the 3 L diesel. This truck seemed to have it all. After driving it for several hours and looking at it side-by-side with the Tundra, having the belief that it would out-tow the Tundra, we decided to buy the GMC through Jerry Seiner. Four days later as I was reading up and learning more about the systems of my new truck, I learned about the GVWR and GCWR figures and how they interact to give you an exact towing ability of the truck. After running those numbers, I learned that the truck Jerry Seiner sold me actually only had the towing capability of 7,800lbs. I went immediately to Jerry Seiner and spoke with Jesse, the sales manager who was listening over when Broc and I were discussing the trucks. He explained that Broc would never intentionally misrepresent the vehicles and that I should not worry because Jerry Seiner would stand behind its sale. He even went so far as to explain that once he takes these circumstances to his higher-up managers, that they could even unwind the transaction. Three days later, I met with Jesse again. Jerry Seiner had decided instead of standing behind their sale, they could only "trade-in" the brand new AT4 and sell me a lower-end model that had the max-towing package. When I asked Jesse about his prior statement of standing behind the sale and unwinding the transaction, he accused me of stating to Broc, another manager and to Jesse that I told them I only needed to tow 7,000lbs. So, not only did they lie about the truck they sold me, Jerry Seiner colluded to cover themselves to save their precious sale at the expense of a customer who completely and reasonably relied on them to the detriment of about $8,000.00, the cost of trading the GMC into Toyota for the model that had the capability all along, the Tundra i-Force Max. More

Best dealership and salesmen to work with. Awesome service both in sales and service department. Awesome service both in sales and service department. More