Jerry Seiner Buick GMC North Salt Lake

I purchased a new GMC 3500 HD from Jerry Seiner GMC Las Vegas, and for the past year and a half, I’ve taken the truck to Jerry Seiner GMC Bountiful here in Utah for all its service needs. Recently, I recei Vegas, and for the past year and a half, I’ve taken the truck to Jerry Seiner GMC Bountiful here in Utah for all its service needs. Recently, I received a recall notice from General Motors regarding the tailgate switch and took the truck to the Bountiful dealership to have it addressed. After replacing the recalled part, the service team informed me of something shocking: the tailgate had internal damage, and someone had used zip ties and super glue to hold it together. They explained that the damage was still present and could cause the tailgate to open on its own, even after the recall repair. My truck has never been in an accident or damaged, so I contacted both the Las Vegas dealership, where I purchased the truck, and the Bountiful dealership, where it’s been serviced. Unfortunately, neither location was willing to take responsibility for the issue. Instead, I was told to call GMC directly. It’s incredibly disappointing. This truck cost nearly $100,000, and I trusted Jerry Seiner GMC with both the sale and ongoing maintenance. To find out there’s a significant issue with the tailgate—and then be told it’s my responsibility to deal with—is beyond frustrating. I expected better accountability and customer service from a dealership group I’ve spent so much money with. It feels like once they’ve made the sale, they’re no longer invested in taking care of their customers. Sadly, I can’t recommend Jerry Seiner GMC to anyone based on this experience. More

Would definately recommend Jerry Seiner's Dealership in North Salt Lake. Kymani was great! He picked-up the ball when the salesperson I was working with left the Dealership. He was courteous, pleasant, res North Salt Lake. Kymani was great! He picked-up the ball when the salesperson I was working with left the Dealership. He was courteous, pleasant, responsive and in general easy to work with. Spencer also did a great job with my out-of-state DMV paperwork, and made registering in California a breeze. Wish you had a Dealership in Southern California! More

Very prompt and professional, willing to work with you to schedule convenient appointment, nice waiting area. schedule convenient appointment, nice waiting area. More

One good thing is that they got me in quickly but that's where the good ends. My truck problem was misdiagnosed and resulting in me having to take it to my local dealer to have it properly repaired when I where the good ends. My truck problem was misdiagnosed and resulting in me having to take it to my local dealer to have it properly repaired when I got back to Washington from our trip. I spent over $4000.00 dollars at Jerry Seiners for what I now believe was work that didn't need to be done. My bill from my local dealer Titus Will cost me an additional $1600.00. I would like to be contacted to discuss this issue. More

Very disappointed in service. I’m having to find time in my schedule to return as they did not properly install the air filter, the alignment was not done well as now my car shake I’m having to find time in my schedule to return as they did not properly install the air filter, the alignment was not done well as now my car shakes. 2.5 hours waiting for the first visit, and have to return for who knows how long, being billed labor at $74 an hour. This will be the final time I go to this dealership. More

Jerry Seiner maintenance folks are very knowledgeable and friendly. They do a fantastic job on regular scheduled maintenance as well as any other tasks your vehicle may require. They are still the best price friendly. They do a fantastic job on regular scheduled maintenance as well as any other tasks your vehicle may require. They are still the best price for diesel oil changes. More