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Jerry Hunt Supercenter of Salisbury - Service Center

Salisbury, NC

4.4
307 Reviews

307 Reviews of Jerry Hunt Supercenter of Salisbury - Service Center

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October 24, 2024

As usual my experience with Jerry Hunt Supercenter's service department was professional and very helpful. More

by Michael D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Got there on time, they took care of right in. Was out in less than 45 minutes. Will be back. More

by RONWASHBURN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Brandon in the service department was great as always! He worked me in and got me out quickly! More

by C99US04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
October 19, 2024

The service dept is a scam. They find things that aren’t broken and try to tell you they need to repair them More

by DLORD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Had a great time meeting Justin he was super professional and friendly. Very thankful for all the help he give us and getting our GMC. More

by PADGETTSTEDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 14, 2024

My experience has always been great! ! I have had my car now a year exactly on Columbus Day last year. Brandon and the team take care of my car!! Thank you!! More

by GYLANDAGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
October 12, 2024

Jerry Hunt service center was great to work with they inspected my truck in a timely manner More

by JSPEER94.JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
October 09, 2024

Great place when looking for a car someone to chose from would recommend others when looking to buy. More

by MELFORREST31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
October 08, 2024

The service at Jerry Hunt was amazing. They talked me through the process and I can tell the work was done efficient and right! So glad everything worked out on my car! More

by DOMINIQUEEFULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

UPDATE! Jonathan Caldwell took VERY good care of me. Highly recommend talking to him directly. Thank you Jonathan !! Not happy with the so called "Lifetim More

by Jesse Goldin
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Jerry Hunt Supercenter of Salisbury responded

Good afternoon. I am sorry we were unable to repair your transmission under the lifetime powertrain warranty. The requirements for the warranty to stay valid are for the customer to properly service their vehicle following the manufacturer's recommended maintenance. You purchased your vehicle from us at 62k miles. The transmission service is due every 45k miles which would put the next service interval at 90k miles. The claim was denied because you had no records of the transmission being serviced at or around 90k miles. I am happy to discuss this further and help you as much as possible. Please give me a call at 704-325-9990 at your convenience -- Jonathan Caldwell -- Fixed Operations Director

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