Jerry Haggerty Chevrolet - Service Center
Glen Ellyn, IL
43 Reviews of Jerry Haggerty Chevrolet - Service Center
Bought a car from Jerry Haggerty Chevy. I was very happy with my experience. Tom the sales manager and Brian the finance manager were extremely helpful and made the whole process very smooth. I left very ha with my experience. Tom the sales manager and Brian the finance manager were extremely helpful and made the whole process very smooth. I left very happy with the experience and especially happy with my new car. More
They made it right! I had a bad experience in October, have a bad review, they contacted me to fix it. The service center made it right. Thank you Dustin and the service I had a bad experience in October, have a bad review, they contacted me to fix it. The service center made it right. Thank you Dustin and the service department team. Great job! More
Excellent Service I pulled into the service department off the street in my HHR with my transmission literally coming to pieces. Bob Horrell greeted me and was extreme I pulled into the service department off the street in my HHR with my transmission literally coming to pieces. Bob Horrell greeted me and was extremely friendly and helpful. He was up front and honest about everything. They had the car repaired and back on the street in just a few days. Bob kept me in the loop and was very responsive to any questions I had and he even responded to emails well after hours. Thanks Bob! More
Great 1st year Jeff Ziegler sent me a one year follow up note on my truck. Except for oil changes I have not had to go back to JHC. Not a single issue with my ne Jeff Ziegler sent me a one year follow up note on my truck. Except for oil changes I have not had to go back to JHC. Not a single issue with my new Silverado More
My family and I have been going to this location since we have moved to Illinois since 1994. Whenever I do need service for my for my truck I always try to have Matt Rotunno take care of me. He is very per have moved to Illinois since 1994. Whenever I do need service for my for my truck I always try to have Matt Rotunno take care of me. He is very personable and someone I would recommend to my friends if they did go there. Today was my first encounter with the finance department and Michael O'Connell was a tremendous help. He was also very personable and I hope the next time I have a problem or issue with my finance I will ask for him. More
Mike O'Connell and Bob Horell were a huge help in resolving a recent issue regarding my son's G-6. In addition, Matt Rotunno, whom I've dealt with for a number of years has always gone to extra mil resolving a recent issue regarding my son's G-6. In addition, Matt Rotunno, whom I've dealt with for a number of years has always gone to extra mile to make sure I understand what needs to be done and why. As for Mike, I think I have purchased 4 cars thru Haggerty over the last 5 years and he is a go to guy for financing and help. Thanks, Gregg Bettcher More
Just wanted to let you know I had excellent service from Bob, I brought my Corvette in to be fixed and granted they had the car for 23 days by no fault of the dealer. Bob kept in touch with me practically Bob, I brought my Corvette in to be fixed and granted they had the car for 23 days by no fault of the dealer. Bob kept in touch with me practically daily. The car needed 2 parts which he called every dealer around to find for us and finally did. I would recomend this dealership to everyone and will continue to use them. He explained things so I could understand what was happening and showed me bad parts too. Thanks Bob, Tom & Nancy More
As always Jerry Haggerty Chevrolet exceeded our expectations for service. In the past we rarely would bring our vehicles to a dealership for work. For the last couple of years we have been bringing expectations for service. In the past we rarely would bring our vehicles to a dealership for work. For the last couple of years we have been bringing all our vehicles to Haggerty and we won't go anywhere else. Matt Rotunno is amazing. He is always happy, honest and listening. I never felt rushed to get me out the door. He listened to all my concerns and called to follow up on them. I don't expect that level of customer service especially at a service center but they are consistently exceeding our expectations. Also the repairs have always been fixed the first time and we are charged a fair price. Matt makes is clear what they did. I rarely write reviews but everyone needs to know about your service! More
Service Dept. is run by thieves and liars!!! I brought in my car because it was running very poorly. I was told i needed a new distributor, which they wanted $800 for the part. The distributor was still in my car because it was running very poorly. I was told i needed a new distributor, which they wanted $800 for the part. The distributor was still under warranty from an auto parts store, so i replaced it with that same part. After putting in the new part 2 more times, because they said the new part was no good and i had to replace again(what are the chances of 2 brand new parts being bad) Still not running after being there for 10 days!!!!! I decided to take the car to another shop that wouldn't rip me off. I had to pay $1200 to get my car out of there. The other shop fixed it in a day!!! The problem was a bad fuel pump. When i went back to Haggerty, i talked to a rude service manager. I want my money back for the unnecessary work that was done by them. I was told by the rude service manager "I'm not giving you anything". Then he tried to cover his a$$ by giving me excused why they did the work they did. Bottom line is that the service department will do anything to get as much money out of you as they can. STAY AWAY FROM JERRY HAGGERTY.....YOU HAVE BEEN WARNED!! More
when we bought our car in we never expected to get it back so fast, the car came like new, the auto dept here is very very good, i dont go any where else for services!! back so fast, the car came like new, the auto dept here is very very good, i dont go any where else for services!! More