Jerry Haggerty Chevrolet - Service Center
Glen Ellyn, IL
43 Reviews of Jerry Haggerty Chevrolet - Service Center
Always friendly well taken care of have no complaints if need to wait for vehicle, he tried to get it done as fast as possible thank you need to wait for vehicle, he tried to get it done as fast as possible thank you More
I always appreciate the service I receive. The only problem I have is that when I get my car back, the dashboard part where it usually shows the odometer and the speedometer is changed to show The only problem I have is that when I get my car back, the dashboard part where it usually shows the odometer and the speedometer is changed to show the oil percentage and a lot of other info that I don't necessarily care about. I still have not been able to get it back to show my speedometer and may have to stop in to get some help. I have consulted the book. I would just like it put back where it was and hopefully will remember that the next time I come in. More
I’ve never taken my Chevy anywhere else but Jerry HaggertyChevrolet. They always provide consistent quality service. Jennifer was my service technician & she was so friendly, accommodating & explaine HaggertyChevrolet. They always provide consistent quality service. Jennifer was my service technician & she was so friendly, accommodating & explained everything to me from pricing to the work done in a way I could actually understand. Thank you Jennifer! More
Top notch service. Very friendly atmosphere. Have told many people to come here and service there vehicles and purchase! Very friendly atmosphere. Have told many people to come here and service there vehicles and purchase! More
Jennifer Always does a great job checking me in and following up when work is done. I ve had nothing but good experiences working with Jennifer. In fairness the whole staff at Haggerty has been wonder following up when work is done. I ve had nothing but good experiences working with Jennifer. In fairness the whole staff at Haggerty has been wonderful Thank You! H More
Keith, the wheel cap appears to have been broken by your technician when pliers were used to remove it, cracking the plastic on one side. You told me that it was corrosion. I am so happy that I asked for th technician when pliers were used to remove it, cracking the plastic on one side. You told me that it was corrosion. I am so happy that I asked for the part to be returned to me, so that I could examine it. In fact, Fox Offroad, the Silverado Black Widow upfitter examined the pictures and concurred with this assessment and sent a new cap right away. You had said your parts department would get back to me with a quote on a new cap; I’m still waiting to hear from them. I am so happy Fox Off-road followed through! In addition to the broken wheel cap, my rock lights on the truck are not operational ever since your technician worked on my truck. Once again, I will have to pay for your mistakes. Ridiculous. I do not like being lied to. I appreciate your dealership’s willingness to make things right, but as I try to teach my children, you only get one chance to make a good impression; things need to be right from the start. I have visited Haggerty several times now. Although my last visit was VERY BAD, my other visits were underwhelming to say the least. I can’t fault Haggerty too much, as it is an American car dealership. All American car dealerships sell cars and treat their customers the same; …very transactional and no soul. Your employees, overall, are there to collect a paycheck but do not care about their work. You can see it from the first contact they have with their customers, and you were no different from your coworkers. Trust me, I sat for nearly five hours in your waiting room, and took notes of what I observed! No joke. It’s sad. Now, when I get lied to about something minor and pile on wasting my time, now that’s when a red line is crossed. There are plenty of other Chevy dealers to give me mediocre work, and I intend to exercise those options moving forward. At least until I buy another non-Chevy vehicle… and probably won’t be an American car company. More
Keith was extremely professional and knowledgeable about my transmission issue. He also advised me I had rental insurance with my warranty, which I was not aware of. Keith found my insured company and phone my transmission issue. He also advised me I had rental insurance with my warranty, which I was not aware of. Keith found my insured company and phone number and was very responsive throughout the warranty approval process and repair timeline. I highly recommend this dealership for all your service and warranty work! More
Always service my car here. With Haggerty you always get professional service done exceptionally well. With Haggerty you always get professional service done exceptionally well. More
very prompt and professional service mark took care of all my requests for visiting and was in and out in a very small amount of time very professional and highly recommend the dealership to others all my requests for visiting and was in and out in a very small amount of time very professional and highly recommend the dealership to others More
Great service team. This team is always pleasant and welcoming. Get me in and out. Perform great work. This team is always pleasant and welcoming. Get me in and out. Perform great work. More