Jerry Haggerty Chevrolet

We had an excellent experience there. Didn't feel like we were "fresh meat" when we first arrived but then the sales team knew when we were needing assistance and were there right away. We felt very valu we were "fresh meat" when we first arrived but then the sales team knew when we were needing assistance and were there right away. We felt very valued and all of the communication was very clear. Jerry Teafoe is a great guy and we will definitely return when we are looking for our next new car. We also plan on having all of our service done there, as well. Highly recommend to my family and friends. More

This was my first Internet used car purchase. I selected a high-performance, used Mercedes that Jerry Haggerty Chevy was selling. (It even had two sets of wheels - but the importance of that spare set will a high-performance, used Mercedes that Jerry Haggerty Chevy was selling. (It even had two sets of wheels - but the importance of that spare set will be apparent later in this story.) The car I selected was price competitive with anything in the USA but you never know until you test drive the vehicle and meet the sales/service team "face-to-face." So I drove 700 miles to buy this car. (From Maryland to Illinois.) The sales team was professional and very friendly and helpful. The car was just checked out and washed and, in my opinion, it was way nicer than advertised. If I were to stop the review here, I would have given this dealership a 5.0 out of 5.0. But the saga continued... It was the Saturday before a 3-day holiday (4th of July) and as I was driving home with my new (new to me but a slightly used 2007) car and I hit a huge pothole. Both of my passenger side tires were blown and both rims were severely damaged. Red lights came on, and I pulled off the road and called the dealer... Even though this was my problem (road hazard), and even though it was Saturday - closing time, the dealer had that spare (extra) set of wheels and tires and they drove all four of these out to me (over an hour away). This auto dealer sales team (Ivan and Casey) then replaced all four tires with the "spare" set. I am still so grateful to their commitment to their customers and for their execution in getting me home. Had they not done this, I would have been 650 miles from home, with an "exotic" car needing an unusual tire size, on a Holiday weekend with no chance of getting home. If I could rate them 6.0 out of 5.0, I would. I would recommend this dealer to anyone, and I know that they are truly committed to excellence in terms of customer service. More

I always get great service through Haggerty! Frank and John are the two service guys I always deal with, they're both very nice and very helpful! Lenny Zych has been my mechanic and he does fabulous work! John are the two service guys I always deal with, they're both very nice and very helpful! Lenny Zych has been my mechanic and he does fabulous work! He's not only nice to deal with, he's honest! I just recently had the pleasure of meeting Mike, the warranty guy. He was very helpful and hilarious!! Not to often do you find people who actually laugh while at the car dealer! This is a great group of guys that I've had the pleasure to deal with! I'd recommend this dealership to anyone! Thanks Haggerty! for having a great bunch of fellas!! I'll be back!!! More

I had a specific model that I wanted with certain equipment, including a tow package. Rich was able to get the vehicle I wanted at a fair price, as well as a good price for the car I traded in. The equipment, including a tow package. Rich was able to get the vehicle I wanted at a fair price, as well as a good price for the car I traded in. The dealership was also able to match a great loan rate that I had obtained from my bank. Everyone at the dealership was very helpful and professional. I never felt pressured. I will definitely return to this dealer for my next vehicle, since all in all it was a great experience! More

The Jerry Haggerty team is simply outstanding. They have a mature and knowledgable sales team that doesn't have to "check with their manager" every step of the way. The salespeople know their stuff and giv a mature and knowledgable sales team that doesn't have to "check with their manager" every step of the way. The salespeople know their stuff and give the right answer and don't just gloss over stuff with generalities hoping to fool the customer. The finance process was excellent, all the options were explained without being overbearing. I give Haggerty Chevrolet an A+++ More

I had a great experience with shopping and buing my car with Jerry Haggerty. The sales person Jerry Teafor was very nice and respectful. He greeted us at the door with a smile. He made us feel welcome. I with Jerry Haggerty. The sales person Jerry Teafor was very nice and respectful. He greeted us at the door with a smile. He made us feel welcome. I knew what car I wanted because I shopped online and did the application, which made the experience smoother. The financing part of the sale was good and smooth, too. Overall the Jerry Haggerty Team was great. GOOD JOB! More

Service is excellent, Matt Rotunno is very responsive and organized so things get done when they are supposed to. I have been taking my Chevy trucks to Matt for many years and he has been consistently helpf organized so things get done when they are supposed to. I have been taking my Chevy trucks to Matt for many years and he has been consistently helpful. I would highly recommend Haggerty Chevrolet's service department. More

Service is always very reliable and done to your satisfaction. Fromthe service manage on down the people are always friendly and courteous. In the case of our famiy, we are on a first name basis wi satisfaction. Fromthe service manage on down the people are always friendly and courteous. In the case of our famiy, we are on a first name basis with most of the personnel as we have been returning to Jerry Hagerty Chevrolet for many years. Why? Because we are always completely satisfied when we leave. More

Purchasing my used Yukon Denali from Jerry Haggerty's was a straightforward process. The pricing was competitive (I'd done considerable research before going to the dealer), the car was ready to test drive a straightforward process. The pricing was competitive (I'd done considerable research before going to the dealer), the car was ready to test drive when I arrived, and the salespeople were friendly and knowledgeable. Specifically, Ivan Corak was very pleasant to work with. He was not high pressure and he was able to answer all of my questions quickly. Additionally he did one of the #1 things I appreciate when test driving cars: He let me test drive the vehicle by myself. I cannot stand it when salespeople try and go with you even when it's clear that you want to ride alone. Ivan didn't do that (or any of the other annoying "sales-ish" things). Instead he simply said, "Let me put a plate on it and we'll see you when you get back from your test drive." Well done! More

I went in for a problem with the door locks. They checked out the remotes and found one was defective. They got two new controls and programed with the car. They then checked the controls to make sure they w out the remotes and found one was defective. They got two new controls and programed with the car. They then checked the controls to make sure they were working correctly. I was out of the dealership in fifteen minutes. That is what I call great service. More