Jerry Durant Chevrolet Buick GMC
Granbury, TX
Filter Reviews by Keyword
By Type
266 Reviews of Jerry Durant Chevrolet Buick GMC
Warranty Service! Oil change, and made two recall repairs! I was notified by email that it had been 18 Months after I bought the GMC pick up truck and a service check was due! Wanted me call and set up a time I was notified by email that it had been 18 Months after I bought the GMC pick up truck and a service check was due! Wanted me call and set up a time to come in for service check! I called and lady answered phone put me in touch with vehicle service dept! I was told i could bring my vehicle into the service dept Tuesday around 1 PM on the 18th Oct. I made the appointment and drove from Benbrook to Granbury and was there at 1 PM. Service people took my truck and performed the necessary service! Rotated tires, Oil change wash and performed two recall items! I was happy with the service! More
Quality service at a great price !! i always take my vehicles to the classic chevrolet house at granbury tx because of the quality of work performed, years of expererience / train i always take my vehicles to the classic chevrolet house at granbury tx because of the quality of work performed, years of expererience / training of mechanic performing the repair price includes more than near by lube shops. ( routine oil change) service department provided up to date information on my vehicle when others do not. (recall info) example; my last visit was for a 5k oil change. i always ask for the "maintenance 1" because it includes the oil change plus a tire rotation for only $5 more. my tires last longer due to the routine rotations. the service dept rep Cody informed me that my Silverado has a recall issue and that they would be glad to take care of that issue right away. i had no idea of the recall before he mentioned it. the previous oil change / maintenance 1 included a serious tire problem that was not visible during a walk around. im grateful to the mechanic for discovering this tire defect. he definetly saved us from a possible accident while traveling down the highway. thank you Classic Chevrolet of Granbury More
Outstanding Purchase Experience It started with a personal reference from a friend which prompted me to review the Classic website. I sent an email, received a response and ended wit It started with a personal reference from a friend which prompted me to review the Classic website. I sent an email, received a response and ended with a purchase. I really enjoyed working with Cassie and Scott to purchase my new Buick Encore! They mix the right amount of friendly with great service and no pressure. Thank you all for making this a pleasant buying experience. More
Oil Change Service Call dealership service department @ 3:30 PM set up an appointment for my oil change @ 4:45 PM. Upon arrival at service department @4:45 PM vehicle w Call dealership service department @ 3:30 PM set up an appointment for my oil change @ 4:45 PM. Upon arrival at service department @4:45 PM vehicle was immediately taken in service area and I was back on the road @ 5:10 PM. Young gentleman that greeted me was very friendly and knowledgeable. More
Warranty Service Service Team has been great in working with me on my truck repairs. Rodney, Ricky, and Pat are all very friendly and easy to work with. Service Team has been great in working with me on my truck repairs. Rodney, Ricky, and Pat are all very friendly and easy to work with. More
Normally Hate Buying A Car There was never any pressure. Michelle Smallwood was excellent and would be happy to deal with her at anytime in the future. Her knowledge of the op There was never any pressure. Michelle Smallwood was excellent and would be happy to deal with her at anytime in the future. Her knowledge of the operation of all electronic systems and displays was exceptional. At delivery she gave a comprehensive overview of all aspect of the vehicles systems. Now it is up to us to learn to easily manipulate all controls and to call up any of the vehicles functions. I would recommend Michelle and Classic to any potential buyer. More
Easy purchase We had already made up our minds that we were going to purchase another Equinox. Cassie was a great help and very efficient in helping us find one wi We had already made up our minds that we were going to purchase another Equinox. Cassie was a great help and very efficient in helping us find one with the extras that we wanted this time around. Also, Michelle who helped us when we came back to pick our new car was also very helpful in answering our questions about our new car. More
Great experience I had such a great experience buying from Classic. I've never had such an easier, faster buying experience than I had here. Super friendly staff. If y I had such a great experience buying from Classic. I've never had such an easier, faster buying experience than I had here. Super friendly staff. If you're in the market for buying a vehicle, you have to stop here. Ask for John Carrol. Great salesman, took care of everything and made the buying process easy. I was literally in and out. Highly recommended More
Jon was great! Awesome deal on the truck and my trade in !! John was awesome. He never bugged me. Only called me when asked to, which was awesome!! He found every dollar for me he could, both on the truck I bou John was awesome. He never bugged me. Only called me when asked to, which was awesome!! He found every dollar for me he could, both on the truck I bought and on the one I traded in. Scott the finance guy, same thing. I sat down, he spent 1 minute explaining the extend warranty, asked me one time, no pressure at all, if I wanted it. I had a few questions which he again addressed very quickly. BAM! Warranty was added and I was outta there in less than 10 minutes. It was a great deal and a great experience. My daughter will be driving in a few years and we will be back. More
Wonderful Staff The staff is always very attentive. Always make sure I have a ride if they have to keep the car and always get it to me quickly. The work has always The staff is always very attentive. Always make sure I have a ride if they have to keep the car and always get it to me quickly. The work has always been great. More