Jeremy Franklin Mitsubishi of Kansas City

06/26/09 Marsha Austin-Kansas City, MO I would like to 06/26/09 Marsha Austin-Kansas City, MO I would like to say that the sales men at Jeremy Franklin Suzuki are people who would go over and beyond the 06/26/09 Marsha Austin-Kansas City, MO I would like to say that the sales men at Jeremy Franklin Suzuki are people who would go over and beyond the call of duty to help there customers. They take exceptional pride in their work and attire. I have never seen good-looking men at a dealership who dress so professionally. I would also like to say that I have purchased two vehicles from Jeremey Franklin the first one was a 2005 Dodge Durango that I had for 3 years and unfortunately had to give back because of financial circumstances and the other vehicle I purchase was a 2007 Chrysler PT Cruiser that I fell in love with and without the help of Joseph and Hector doing their magic I wouldn't have the car today. I can really say Hector and Joseph know their jobs and help their customers when it comes to unusal circumstances. If I had any questions or concerns about my vehicles; Hector, Joseph and Jesse doesn't hesistate to offer their help. I would recommend anyone to go by Jeremy Franklin Suzuki and check them out and see how qualified, efficent, professional, caring people who shows what Jeremy Franklin Suzuki is all about. I would like to especially thank Jesse, Joseph and Hector for all their hard work their kindness they show to their customers. Also I would like to thank Chris and TJ for their help, professionalism, kindness and support for making Jeremy Franklin Suzuki the "number one" place to purchase a car and to get good quality customer service. Thanks again, Hector, Joseph, Jesse, Chris and TJ. Sincerely, Marsha Austin More

I purchased my Mercedes from Jeremy Franklin Suzuki. This was by far the best car buying experience I have ever gone through. The "VALUE PRICING" made the process quick and hassle free! The whole sales team was by far the best car buying experience I have ever gone through. The "VALUE PRICING" made the process quick and hassle free! The whole sales team and staff were very professional and educated. The "Love It or Leave it" policy is amazing and is something I have never experienced before! Unlike other dealerships these guys actually have continued to follow up with me to make sure I am still happy or if I have any questions for them! I have and will continue to refer family and friends to Jeremy Franklin Suzuki! More

For start was the car it was what I wanted for three years. The color and model I seen in 2006 my new car is a 08. The customer service was top rated Hector, Joseph and Jessie our Dealer went well beyon years. The color and model I seen in 2006 my new car is a 08. The customer service was top rated Hector, Joseph and Jessie our Dealer went well beyond to put me in my dream car. The work quality I beleave is the best in this city. Friendliness overall is great you just got to go and see it and fill it for yourself. Now my experience was that these people here want to sale vehicle to the customers and will go to the extremes to make it a happy experience for you and, they did for me and they will for you too. Price was not what I thought it mite be it was far less then what I hope it cound be, overall I like to thank Jeremy franklin for a well trained staff a top rated Dealership. G. Austin More

Bought a used vehicle from this dealership and thought I was getting something that was in good condition. Vehicle looked good and said it was inspected and repaired only to have it break down 500 miles la was getting something that was in good condition. Vehicle looked good and said it was inspected and repaired only to have it break down 500 miles later. Dealership would not correct issue and said it was our fault. Terrible dealership and would not recommend to ANYONE More

I purchased my car on 5/5 and picked up on 5/6. The wiper had not been replaced and the MO inspection had not taken place as promised. I brought back the next day and waited 2 hours (on my lunch hour) wiper had not been replaced and the MO inspection had not taken place as promised. I brought back the next day and waited 2 hours (on my lunch hour) for a wiper arm to be replaced. When I went up to someone and asked them why it was taking so long, they told me that they were changing the oil, etc. for the MO inspection. To top it all off, they didn't even have the wiper arm I came in to get! I was told the wiper would come in a couple of days. So I drive back to work and get a call that they had it and that I left too soon. So I had to make another trip in. It hasn't even been a week since I've purchasd this car and it's already headed to the shop as the a/c is not working in the back and there's a loud vibration when accelerating/turning. These are all things that should have been checked before releasing it to the customer. I am very disappointed in your dealership and my experience. I will not be back nor will I recommend anyone I know. The car I traded in was in better working order than this car and it had almost 50k miles on it. Shame on your salesman and service shop for not doing their job and trying to rush another car out the door. I call that poor customer service. More

We found our Eclipse at this dealer on the internet. The price was so good we almost did not believe it. We were greeting when we got to the lot by TJ Clark. He answered our questions about the vehicle ve price was so good we almost did not believe it. We were greeting when we got to the lot by TJ Clark. He answered our questions about the vehicle very knowledgeably, took us on a test drive, and entertainted our kids while we discussed our possible purchase. We decided to purchase the vehicle, the price on the internet was the exact price we paid, and the dealer was able to get us a better interest rate than we had already securred. They intoduced us to all the departments at the dealer, Their service and parts departments are unbeleivable and so friendly, in house detailing, what more can you ask for. My thanks to all, TJ, Hector, Anthony, everyone. More

This is now the 3rd Suzuki I've bought from Jeremy Franklin (and the 2nd from TJ). I was at the dealership last week for another reason (not even to buy a car) but I was truly surprised at the pricin Franklin (and the 2nd from TJ). I was at the dealership last week for another reason (not even to buy a car) but I was truly surprised at the pricing on his 2007 and 2008 XL7's. There was an IMMACULATE '07 XL7 Luxury on the showroom floor that actually was the exact one I wanted in '06, but it wasn't available then so I bought a different one. I thought about it over the weekend, went back in on Monday to talk about it and IT WAS GONE - SOLD ON SATURDAY - DAMMIT!!! To make a long story short, they had one in an '08 with LOW miles and slightly better equipment, also at a great price, and I bought it. Plus, they gave me a better deal on my trade than I expected to receive. I know - it doesn't sound real, but it is... Talk about a buyer's market... I hate going thru what has been the "typical" process of buying cars, but all three times they've made it a piece of cake, which is why I come back. And I will again. Loyalty earned. More

When I entered Jeremy Franklin Suski on 10 Janurary 2009 I was looking to see what I could do to get into a better car that would dependable for my daily routine. I knew that my credit was not that good, bu I was looking to see what I could do to get into a better car that would dependable for my daily routine. I knew that my credit was not that good, but I thought that I would give it a try. Deon Willis was there to greet me at the door and asked me what I was wanting to do. When I explained my situation he went to work. I was giving about three different options that I could do that would get me into a different vechical. With the help of Deon I was able to get into a 2008 Suzuki SX4. Not only did Deon help me with my situation he was also there to help keep my daughter and nephew occupied with crayons and papers to color while I was signing the paperwork. I felt as though I was in a family oriented facility. On Monday 12 Janurary 2009 I called Deon and stated some of the things that the car needed attention to (no manual, stratches, and tire pressure) when I arrived at the dealership again Deon was there to greet me and ask me to show him what I was talking about. When I left that day I had the manual in hand, a schedule set up to take care of the sratches and the tire pressure checked on all four tires. That is what I call service. More

It was a positive experience and the saleman had a way of making you feel good regardless of circumstances. making you feel good regardless of circumstances. More

My experience has been pleasant with Jeremy Franklin More