Jennings Volkswagen

The service we have experienced at Jennings Volkswagen has been exceptional ! Amir Dizdarevic is professional, extremely knowledgeable, friendly and helpful ! He really takes the time to listen to your ne has been exceptional ! Amir Dizdarevic is professional, extremely knowledgeable, friendly and helpful ! He really takes the time to listen to your needs, questions and concerns . Amir does a fantastic job ! Paula Ciolino is just wonderful ! No high pressure push when it comes to closing the deal and signing on the dotted line - just great info on protective services that may be beneficial . And Paula gives her own personal examples on how some of the services helped her friends/family and previous customers . Paula is also extremely knowledgeable , freindly, helpful and nice. Jennings just really gave us a positive experience ! More

I test drove several cars at a number of dealerships and ended up purchasing a VW Jetta Hybrid from Jennings with the help of Arek Aneszko. The reason for my selection was the VW was the best value for the ended up purchasing a VW Jetta Hybrid from Jennings with the help of Arek Aneszko. The reason for my selection was the VW was the best value for the money - the price was about 20% less than the competing models for similarly appointed cars. Arek did a great job of showing me the features and advantages of the Jetta and provided a sale with no pressure. If you are in the market for a new car, go visit Jennings and ask for Arek. More

The thought of shopping for a new car was both daunting and intimidating. However, Jennings Voltswagon made the whole process just the opposite, simple and relaxed. Our sales consultant, Arek Aneszko, co and intimidating. However, Jennings Voltswagon made the whole process just the opposite, simple and relaxed. Our sales consultant, Arek Aneszko, could not have been more helpful, knowledgeable and professional. Oh, and very importantly, child-friendly! He is the epitome of the perfect sales consultant, respectful, courteous and ready to answer any questions, especially the i phone concectivity ones for my seventeen year old new driver! He is also extremely knowledgeable about the models, comparing and contrasting the two we were considering. Arek made the process of buying a new a car exciting, while at the same time, put us extremely at ease. A big thank you! We decided on a Passat and were put into the hands of Paula Ciolino, Business Manager. What a wonderful experience! Paula is exceptional, she proved herself at every turn how professional she is, how any issue can have a solution and how in the end the clients are real people and not just a name on a check list. Again, the epitome of a financial consultant, Paula identifies with her clients and is, to put it simply, a good, kind person. Having lived and worked in three different countries, in three different continents, I have actually never experienced such professionalism combined with the personal touch, as I have with Paula and Arek. Again, a huge thank you! More

Bought a 2013 Passat TDI. Sales staff was knowledgable and fair. Their selection of cars available is outstanding. Price was very transparent and the best value that i found in the midsize sedan class. I and fair. Their selection of cars available is outstanding. Price was very transparent and the best value that i found in the midsize sedan class. I visited a number of dealerships during the weekend---the Jennings team was the most professional, the most knowledgable, and did not employ the typical sales tactics, which i greatly appreciated. Negotiating the price was also very straightforward, the sales manager was very clear with what numbers we were discussing (the price out the door with every thing included), and again, did not employ all the usual sales tactics. We came to an agreement in less than 5 minutes. I could not be more pleased with the car and with the purchase. Additionally, when I had an issue with my employer purchase program after the purchase of the vehicle, the sales associate, Mike, and the general manager handled the issue directly with VW---handled it before i even arrived to discuss the issue. I was incredibly impressed--Jennings VW definitely put their money where their mouth was in terms of valuing me as a customer, and not just seeing me as a sale. If you are in the market for a car, I would absolutely check out Jennings---great sales team, great cars, and a completely superior experience shopping for a car than what i was getting at the other dealerships in the area. More

I have been doing business with Jennings Volkswagen since I moved to the Chicago area a few years ago. I've leased a new vehicle, I've renewed that lease, and more recently I went through the painful process I moved to the Chicago area a few years ago. I've leased a new vehicle, I've renewed that lease, and more recently I went through the painful process of having my car totaled after a flash flood. They made everything run smoothly for me. The sales people at Jennings are amazing, friendly, willing to help and open to discussion. I always feel at home there. The service department personnel is also very friendly, they answer your questions and they do their job quickly. Andrew, Alan and Armando are great people to work with when it comes to purchasing a new vehicle. Paula and Glenn make the process easy and less scary. And I always enjoy talking to Pat in the service department. Completely satisfied with this dealer. I wouldn't have it any other way. More

Setting the Standard If they're all selling the Setting the Standard If they're all selling the same product, at the same price, with access to each other’s inventory, why go to Jennings? It's Setting the Standard If they're all selling the same product, at the same price, with access to each other’s inventory, why go to Jennings? It's all about the experience! No hype, no oversell, no bait and switch, no un-kept promises - No joke! We have owned 2 Passat’s and a Jetta, all from Jennings, and the process gets better every time. Nate and Mike could not have been more professional and easy to work with in leasing a new Jetta and a CC. Ken continues to prove why he’s the General Sales Manager. Paula made the “business’ side of the transaction as painless as it can be. She offered the upsells but didn’t press when we declined.What a refreshing change from the old “pinky ring” days! A special shout out to Hank, who helped deliver our cars. He was thorough, attentive, and polite; qualities all too often lacking in today’s world. From past experience I know the service department will deliver the same high standard of excellence the showroom delivered. So, why Jennings? It’s all about the experience! More

Paula has been absolutly excellent with the me. This is my second car from Jennings and I will return in 3 years for another. The experience is fast, organized and painless. Kieth was fun to work with as my second car from Jennings and I will return in 3 years for another. The experience is fast, organized and painless. Kieth was fun to work with as was the young man who taught me the Bluetooth functions. I give Jennings the highest rating becuse they are verry efficient. Thankyou More

Juliana was extremely friendly, she was willing to answer any questions I had and address any problems I had with the car. She was a great salesperson and made purchasing my first car even more exciting. I s any questions I had and address any problems I had with the car. She was a great salesperson and made purchasing my first car even more exciting. I strongly recommend this dealership. Make sure you ask for Juliana as your salesperson! More

Amir did a great job answering all of our questions about a new vehicle purchase. He responded to emails and telephone calls in a prompt time frame. Additonally, he was transparent about the dealer's pricing a new vehicle purchase. He responded to emails and telephone calls in a prompt time frame. Additonally, he was transparent about the dealer's pricing and helped us get the best value for our purchase dollars. We would highly recommend Amir. More

I arrived at Jennings VW on a Saturday afternoon to test drive the 2013 VW Tiguan and drove off the lot the next Monday with an amazing deal on a spectacular vehicle! When I arrived I was greeted warmly by drive the 2013 VW Tiguan and drove off the lot the next Monday with an amazing deal on a spectacular vehicle! When I arrived I was greeted warmly by Armando who immediately complied with my request to test drive the vehicle. I am not one for being "sold" on anything and a pushy salesperson is the quickest way to make me turn around and walk out. I was appreciative of Armando's easy conversation and the way he answered my questions without being pushy about the features or “overselling” the vehicle. After the test drive I met the GM, Ken, and he too was very easygoing and straightforward while answering my questions. When we went over initial figures for leasing, I did not feel as though Ken was holding back to get the best of me, which is often the feeling one gets when speaking with a “traditional” car sales manager. I went to Jennings to weigh my options for trading in my older vehicle and walked out so impressed with the Tiguan and the customer service that I decided to go right back on Monday morning and sign the papers. The delivery process was one of the quickest and least stressful I have experienced to date (and I have sat through many deliveries). The assessment of my trade-in was more than fair; I did not even have to haggle or negotiate to get exactly the number I had in mind. The delivery itself was executed by Business Manager, Paula, who was pleasant, informative and very quick with explaining the paperwork. Like Armando and Ken, Paula was not pushy about presenting the "extras." She simply provided me the necessary information, answered my questions, and respected my decisions without argument. I cannot say enough about the Jennings experience from start to finish, it was delightful! The entire team is to be commended for such a pressure-free and fun experience; who ever thought "car dealer," "pressure-free" and "fun" would be used in the same sentence? Thank you, Armando, Ken, & Paula for being shining examples of what the car buying experience should be! More