Jennings Volkswagen
Glenview, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,306 reviews
Fast efficient service. Great dealership with attention to detail in getting my ideal car ready for me and making the delivery experience largely pain free! Daniel was gre Great dealership with attention to detail in getting my ideal car ready for me and making the delivery experience largely pain free! Daniel was great to work with! More
What a pleasure working with the Jennings dealership! They were warm and friendly from the get-go, they were open and reasonable as we negotiated for my Atlas cross sport. But what I really appreciated w They were warm and friendly from the get-go, they were open and reasonable as we negotiated for my Atlas cross sport. But what I really appreciated was how they worked with me on my financing and got me the deal I needed. I can’t say enough. Especially about my sales person Lily. I have to mention her because she was amazing from start to finish. She explained everything so well and was so easy to work with. She showed me that she really cared about my thoughts and feelings, so I highly recommend buying a vehicle from Jennings and looking for Lily as your sales person!😊 More
This was my second time purchasing a vehicle from Jennings. Daniel Sepulveda made our purchasing experience even great! Excellent customer service, very thorough and patient, answering all our questi Jennings. Daniel Sepulveda made our purchasing experience even great! Excellent customer service, very thorough and patient, answering all our questions. More
I felt like I was a valued customer and felt like my business was appreciated business was appreciated More
Overall experience was very good. Only negative was the wait time, but we were in on a busy day Only negative was the wait time, but we were in on a busy day More
Daniel was extremely helpful and provided great customer service. He made the whole process run smoothly & was very thorough. service. He made the whole process run smoothly & was very thorough. More
The sales department is wonderful, the service department is as bad as the sales department is good. I purchased my Atlas 3 weeks ago and the gas cap was installed incorrectly leading my check engine light t is as bad as the sales department is good. I purchased my Atlas 3 weeks ago and the gas cap was installed incorrectly leading my check engine light to come on. I purchased this car sooner than planned specifically to use it for a family trip where I needed the extra seats. I brought the car in with hopes they would at least look at it with some priority since it was only a week old. Major, who checks cars in and had been obnoxious and arrogant when I had dropped off my previous car for service said they could not do anything without an appointment but they had availability the following week when I would be gone. I begrudgingly took an 8 AM appointment when I got back and risked driving it. When I arrived with the car, I was told I could wait, probably an hour to 75 minutes for a diagnosis. I decided to go to work. Almost 2.5 hours elapsed before they even looked at the car and if it wasn't for me hounding them, it likely would have been longer. When I questioned Major about the time to even begin diagnosing he made an excuse rather obnoxiously that the previous appointments had run long. So basically in the first 30 minutes of the day they were 2 hours behind. Having been so adamant about appointments, I find it quite offensive that they did not look at the car until 2.5 hours after my appointment time. Ado the service director was unwilling to take any accountability for the behavior of his team. More
All we can say is wow! We called asking for Lily as we read great reviews about her and she lived up to those reviews! Lily was amazing! She helped us get the best deal and We called asking for Lily as we read great reviews about her and she lived up to those reviews! Lily was amazing! She helped us get the best deal and worked with us! She made us feel very comfortable and she was very helpful and patient in answering all of our questions! She made the process super easy and so fast! If you’re looking to buy a car please ask for Lily! She is very knowledgeable and so helpful! Would recommend her to all my friends and family! More
Daniel was amazing! He was so professional and personable. I never felt pressured and his follow-through was excellent. I highly recommend him and Jennings VW! He was so professional and personable. I never felt pressured and his follow-through was excellent. I highly recommend him and Jennings VW! More
Daniel was very pleasant, as was the entire experience at Jennings Volkswagen. So happy with my purchase and the quality of the vehicle. Would recommend. Jennings Volkswagen. So happy with my purchase and the quality of the vehicle. Would recommend. More