Jennings Volkswagen

Excellent followup response to customer. Very impressed with the professional standards of VW Jennings and more importantly the service of the sales rep and manager. Will defintely keep VW Jennings as our with the professional standards of VW Jennings and more importantly the service of the sales rep and manager. Will defintely keep VW Jennings as our top dealer for any future VW purchase and will recommend the same to our friends. More

My daughter purchased a 2006 Volkswagen Jetta from your dealership on Wednesday, December 16th 2009. We worked with Sue and Arek, and the experience could not have been nicer. We worked with Sue previously dealership on Wednesday, December 16th 2009. We worked with Sue and Arek, and the experience could not have been nicer. We worked with Sue previously when our other daughter purchased a car from her about two years ago. It was easy to return to Sue again because our first experience with her was so favorable. When I called and gave her our criteria, she got back to us in record time with all of the information. Upon arriving we received the same warm and friendly greeting we remembered. She and Arik went about the business of filling our needs so efficiently and so courtesly, it was a most pleasant experience to buy the car. Your dealership get a "5" rating from us because you work with people in such a way that the customer feels you want to please them as much as you want to sell the car. You should be proud of your dealership, and I would refer to you as a class act. More

My car lease expired... I was sharing a car and needed to lease another. I had researched several and kept reading about the VW CC. I happened to drive by our VW dealership, was introduced to Kim and immedi lease another. I had researched several and kept reading about the VW CC. I happened to drive by our VW dealership, was introduced to Kim and immediately she was great! Knowledgeable, personable and, most importantly, patient. I studied the car with her... took a test drive and she gave me some numbers. I left to think about it. Returned with my significant other who "blessed" the car and the deal. But they couldn't find the configuration I wanted - it had to have a nav system. Kim suggested I visit the large lot of their inventory to see the car colors in natural light. Am I glad she did!!! My 2 first choices were not as I thought they would look in sunlight. However, I did find the color I loved. VW calls it "brown" but I see a grey/green shade. It's gorgeous. They found "brown"/black interior with a nav and I was sold! Financing was painless - thanks to them! The service "package is great, too! I've received so many compliments on the car... "Is it a Mercedes? An Audi?" Ah, German craftmanship! I just smile and say, "It's a VW!" More

Whereas most of the dealerships I looked at treated online sales as an afterthought, Kim and Sue at Jennings were extremely helpful and responsive to all of my questions. I was able to get all of the d online sales as an afterthought, Kim and Sue at Jennings were extremely helpful and responsive to all of my questions. I was able to get all of the details I needed online or through email. They were great to deal with and I will look to them for my next car purchase. More

I shopped at another VW dealer before I went to Jennings. I had a trade in and gave them the price the other dealer quoted. They worked within my price range and came up with a Demo with the features and pri I had a trade in and gave them the price the other dealer quoted. They worked within my price range and came up with a Demo with the features and price I was looking for. Alan Guevarra was very helpful. He explained all the features, and even setup some radio stations for me. I wasn't expecting to leave with a new car the same day, but they made the transition very smoothe. I had a very pleasant experience. More

I went to three VW dealers to meet a salesperson and get pricing. I went to Autobarn Mt Prospect, North Shore VW and Jennings VW. I found the staff, expecially Arek Aneszko and the price proposal scenario t pricing. I went to Autobarn Mt Prospect, North Shore VW and Jennings VW. I found the staff, expecially Arek Aneszko and the price proposal scenario to be open and friendly. In comparison, Mt Prospect seemd like old school and North Shore was just not interested in spending the time I required. I have been back to Jennings for scheduled service and Kerry has been excellent. Too many people write only negative stuff but I chose to take the time to write positive reviews of Jennings. They deserve it. I love my Tiguan. Thanks...K.B. Classic. More

My airbag light was on, so I went to Jennings to check it out. They charged me about $130 for diagnosis and came out with an astonishing conclusion: an internal short of the LF airbag and asked for more than out. They charged me about $130 for diagnosis and came out with an astonishing conclusion: an internal short of the LF airbag and asked for more than $800 to fix it. I just couldn’t believe the number. I shopped around and have a free diagnosis with mechanics at Dub Werks in Libertyville today. They found out the airbag light was simply caused by a loosen connector and fixed it for me only for $40. I have nothing to say about Jennings…… I never write reviews before, but this time, I am looking for all dealer rating forums and paste my experience By the way, if you are looking for alternative solution for your VW, try this out http://www.roadhaus.com/shops_search_map.php?state_id=13 Do do some research before pulling out your card More

sales man was really nice and did not put a lot of pressure on me to buy. Service on the other had, horrible. Taking my CPO car for the fourth time to get the same problem fixed. They obviously don pressure on me to buy. Service on the other had, horrible. Taking my CPO car for the fourth time to get the same problem fixed. They obviously don't have people who really know how to fix these cars. I'm seriously thinking of going to a different automaker. More

Service managers are arrogant and rude. How hard is it to have a positive attitude with a customer. Asked specifically NOT to wash car several times and the rep claimed i said otherwise. Generally not f to have a positive attitude with a customer. Asked specifically NOT to wash car several times and the rep claimed i said otherwise. Generally not friendly towards customers who bring their own oil. More