Jennings Volkswagen

I was pricing a 2012 VW CC R-Line locally (Indiana), and it wasn't available so it needed to be brought in. The dealer I was working with quoted me above MSRP + asked that I pay their cost to go get the car it wasn't available so it needed to be brought in. The dealer I was working with quoted me above MSRP + asked that I pay their cost to go get the car from another dealer in another state. I was hesitant of the deal, so started to look around. The R-Line in white is hard to find at the moment, but Jennings had 1 in stock. Don Reilly quoted me a price that was directly in line with what my research indicated as a good price. I had lots of questions, and through various emails and phone calls, everything I asked about was answered to my satisfaction. I committed to leasing the R-Line. Don was super helpful and getting me all details and and making sure I had everything I needed to have to make the transaction work. I rented a car and drove in to O'Hare to drop off, where Don was nice enough to pick me up. We drove to the dealership and worked out all details, then completed the transaction with Paula. This was the best car-purchasing experience I've ever had. Don walked me through everything (pre-sale to post sale) very thoroughly, Paula informed me of any optional warranty/services they felt applied to my situation, all without any sales pressure. I felt like I was getting really good advice and not being sold something. My final numbers were exactly as Don had quoted me, to the penny. And, to my surprise, the car included some additional options that the other dealer would have charged me for. So far so good with the CC R-Line. I love this thing! My only regret with the dealership is that I'm not closer to be able to take advantage of their services or amenities! More

This was the best car buying experience ever! We traded in our '04 Passat for a '09 Routan and were given a great trade in value. The Routan was priced perfect- in fact, my husband left the dealership and in our '04 Passat for a '09 Routan and were given a great trade in value. The Routan was priced perfect- in fact, my husband left the dealership and visited another one for due diligence before our final decision to purchase and nobody holds a candle to the pricing or level of service like the team at Jennings. Our sales guy, Mike F. was phenomenal. There was no pressure and he knew his stuff inside and out. He made us feel very at ease and we've been burned in the past so we were hesitant. Our business manager, Bob was outstanding and patient with us as my hubby and I debated over extended warranty. Bob offered a lot of insight and again, no pressure. I'm amazed at how easy and stress free the entire process was and I absolutely love the new vehicle! Thank you Mike, Bob and Jennings- you've got a new customer for life! More

Very friendly and professional place. They gave me good price for new vehicle as well for my trade in. Buying my new vehicle was a pleasant experience. price for new vehicle as well for my trade in. Buying my new vehicle was a pleasant experience. More

This dealer is AMAZING. Right when I walked into the door I was greeted and introduced to Newell. He set me up with Keith, a sales associate there. Keith was very patient with me and allowed me to tes door I was greeted and introduced to Newell. He set me up with Keith, a sales associate there. Keith was very patient with me and allowed me to test drive a few of the TDI models I was interested in. I am a very picky person for the type of vehicle I want, and sure enough they had it in stock! When we sat down to discuss numbers, they were not pressuring at all. Newell sat down with me and we discussed my bottom line. Sure enough they were able to match it! That was a great feeling especially after I had been to another dealer that wouldn't. Paula also took great care of me, she made sure all my numbers were correct and helped me figure out my payments. She made me feel like I was family the way she took care of me! The TDI I actually bought, had a minor exhaust leak. (nothing to do with the dealer, it happened in the factory) So when I brought the car in, instead of making me wait and have to deal with the problem, they gave me a whole new car! Exactly the same as the one I had! They DID NOT have to do that, and it makes me feel like I'm actually cared for as a customer. All in all the experience was great! I will always do my business through Jennings, from now on! THANK YOU! Paula, Newell, Keith, and Aerik More

IRS, Dentist, Car salesmen! These are ones that people love to hate. Well not anymore. The people at Jennings are the most friendly and helpful that I have ever dealt with. Form the moment you walk throug love to hate. Well not anymore. The people at Jennings are the most friendly and helpful that I have ever dealt with. Form the moment you walk through the door they are there with a genuine smile. Don Reilly took us for our test drive and explained the Jetta to us perfectly. He was able to answer any question we had. When we got back, my wife was unsure of the color she wanted so Don took us to their storage lot where dozens of cars are in inventory. When we got back we met Ken Lyon and we discussed cost. We told them we were just starting our search and we were looking at different types of vehicles and different dealers. There was no pressure or telling us this car is going fast and the deal might not be there when we come back. Just a warm smile and thank you for giving them the opportunity to do business. We resumed our search elsewhere and when we had an offer lower then their price we went back to Ken and we negotiated a very satisfactory price without any of the old BS. They are very straight forward and no tricks. We are very happy that we chose Jennings because they make you feel like family. We have been coming to Jennings for the past couple of years for service on our cars and have received nothing but the same kind of treatment. That is why we came here to look at new cars. To sum it all up, all I can say is, Look out world Jennings is changing the reputation of car dealerships! More

Eric knew exactly what car I wanted, and called me as soon as that car came into his showroom. I drove over, test drove it, and purchased it all in less than two hours. He expidited the paperwork proces soon as that car came into his showroom. I drove over, test drove it, and purchased it all in less than two hours. He expidited the paperwork process and went out of his way to help in every aspect of the transaction. I got the deal I wanted, he was THE most knowledgable sales person I have ever encounted. He was able to answer every question I could think of. I love my new (used 2009 Eos Lux) car, and feel confident that I not only got THE best deal, but the service I can depend on then, now and in the future. It is rare that a salesman only sells you what you want..........often they sell what they want to sell. Not in this case....I got EXACTLY what I was looking to buy and bought it. More

General Sales Manager Ken Lyon not only demonstrated a genuine concern in suggesting VW models that could best fit my needs, but also made me aware of the existence of factory cash incentives and special genuine concern in suggesting VW models that could best fit my needs, but also made me aware of the existence of factory cash incentives and special programs that could save me money at the time of sale- truly, a rarity in the sales practices employed by most car dealerships today. My salesman Arek Aneszko was extremely helpful from start to finish, as he always provided the time to answer all of my questions and concerns with care and detail. Most importantly, Ken and Arek returned ALL of my phone calls and emails with a very friendly, courteous, knowledgable, and professional demeanor- they truly had my best interests at heart! The same can be said for Business Manager Paula Ciolino and Sales Manager Andrew Low, who provided the services for closing on the sale of the vehicle as pleasant as one could possibly imagine! On these impressive merits, I give my HIGHEST recommendations for purchasing your next vehicle at Jennings Volkswagen-incredible dealership! More

I was looking for a V6 SEL Premium Passat in black w/beige interior. I was on the internet looking and asked Jennings to "find" this car, as I had done with many other dealers. Within 10 minutes New w/beige interior. I was on the internet looking and asked Jennings to "find" this car, as I had done with many other dealers. Within 10 minutes Newell Colber called and said there were only a few, one in Colorado and a couple in California. He thought there was a chance he could get the one in colorado. After some ups and downs with the dealer in colorado, the car was delivered to Jennings in less than 2 weeks. No other dealers were willing to go through the trouble. Newell was not alone in his efforts, Mike Fezatte "closed" the deal for us and went out of his way to make our experience one of the best we have had when buying a new car. He was informative and made sure we had everything we needed. I know there were many others involved and we appreciate their efforts as well. I should mention Manny, he was preparing the car for pick up. He was polishing the car as if it were his own. One last note, Paula, the business manager, was so pleasant and professional. The computers were down and she had to handle much of the paper work manually. It was a pleasure to work with everyone at Jennings. I/we were very happy with Jennings and I will definitely recommend this dealership. More

Great dealership, very friendly made you feel like you Great dealership, very friendly made you feel like you were friends for a long time. Everything that I asked the dealer about the car was truthful, Great dealership, very friendly made you feel like you were friends for a long time. Everything that I asked the dealer about the car was truthful, when the car would arrive from the factory? was right on the money. More

Purchased a new Touareg TDI a couple of months ago; Mike was great helping with the trade in. I brought the car in a couple of weeks back for my followup visit and the service was also excellent. I would was great helping with the trade in. I brought the car in a couple of weeks back for my followup visit and the service was also excellent. I would definitely recommend them. More