Jennings Volkswagen

An overall sold experience with Amir and Newell. Great product knowledge and customer service. Pricing was very competitive and the delivery experience was outstanding ... many thanks Amir. Would defini product knowledge and customer service. Pricing was very competitive and the delivery experience was outstanding ... many thanks Amir. Would definitely recommend Jennyings!! More

The folks at Jennings are terific. I have purchased two cars from Alan and the experience was both warm and professional The main reason I keep coming back is the service department. Best service departm cars from Alan and the experience was both warm and professional The main reason I keep coming back is the service department. Best service department I have ever used. Pat is my service tech. Polite ans funny at the same time. More

Mike Fezatte provided a particularly high level of service from the time I made my initial purchase inquiry to the vehicle's delivery. Negotiating a sales price was entirely pain free because of Mr. service from the time I made my initial purchase inquiry to the vehicle's delivery. Negotiating a sales price was entirely pain free because of Mr. Fezatte's candor and genuine desire to get me into the car I wanted. I ordered a vehicle to my specifications, and Mr. Fezatte provided me with regular updates on the vehicle's manufacturing and delivery timetables. When the vehicle arrived, finalizing the transaction was quick and easy and I drove away with the recognition that this was simply the best new car buying transaction I have experienced. Mr. Fezatte should be commended for his exemplary level of customer service. More

Overall, we had a good experience at Jennings. Initially, we were hoping for a better discount due to our family's long history of loyalty with Jennings, and although the initial offer was not what we had ho we were hoping for a better discount due to our family's long history of loyalty with Jennings, and although the initial offer was not what we had hoped for, we ultimately arrived to an agreement that everyone was happy with. Alan was very friendly and made sure that we were up-to-date as the sale progressed. Together with his managers, he was able to find us a car in high demand and short supply in a matter of days and had it on-site and ready for pick up within a week. More

This is how buying a new car should be! As a scientist This is how buying a new car should be! As a scientist I am bound to do extensive research before I decide to make a large purchase, like a new car This is how buying a new car should be! As a scientist I am bound to do extensive research before I decide to make a large purchase, like a new car. Once I am ready to go to a dealership, I know exactly what I want and how much I am ready to pay for it. Thus,whenever I need to change my car, I always dread the process as I would have to deal with dealers who tend not to listen to what I actually want and try to squeeze every last penny they can, quite often in a borderline insulting way. Jennings was a completely different experience. I posted an internet request for a quote to a number of dealerships. While most of the responses were along the lines of: "Call us, come over and we'll come up with something.", Jennings guys actually sent me a quote that was completely reasonable from the outset. I tried to match it with other dealers in town and even got a response: "This quote must be for the model with a smaller engine, but come over and we'll talk." At that point, I decided I would go with Jennings. I was very clear that I was only interested in a specific model and a specific deal, and if those two were not available, I would not make a purchase. They understood what I wanted and did not try any of the, unfortunately, so common car sales tactics "You want a boat, but we have such good deals on airplanes!" They were also very reasonable with my trade-in. The car I traded in was in a really bad shape. The initial offer was a bit too low, but within minutes we came up with a number that was acceptable for both sides. Did I get the best deal ever? Probably, not. Did I save myself from hours of pointless arguing with a sales person who does not listen? Absolutely, yes! In summary, if I take into account the price I got, no interest financing for 60 months, and a completely hassle-free experience, the overall deal was GREAT! I would recommend this dealership. If you decide to drop by, ask for Arek. He is completely opposite from any stereotype of a typical car dealer. More

I was looking to purchase my first car. My grandfather lives about 2 blocks away from Jennings Volkswagon. So, we went over and was shown some cars by Keith. He was very knowlegble and knew what our bud lives about 2 blocks away from Jennings Volkswagon. So, we went over and was shown some cars by Keith. He was very knowlegble and knew what our budget was. He was able to find a great used low milege car for me, and the rest is history. I love my new car, and I am sold on Jennings for Life, just like my grandpa and family members are. Thank you Keith. More

We bought a new car from Alan a while back. We were a young couple and not very experienced. Unfortunately, looking back, we now realize that he took advanage of that. He was very high pressure and a jus young couple and not very experienced. Unfortunately, looking back, we now realize that he took advanage of that. He was very high pressure and a just a pompous jerk. His sales tactics are slimy and he is the epitome of why people have such negative perceptions of car salesmen. Since that experience, we have learned quite a bit and have thankfully had much better experiences at dealerships. Just looking at his picture makes me cringe! Do yourself a favor and go with someone else. More

When I called in to speak with a salesperson Mr. Burns was very helpful, informative, patient..very proffesional, he was no nonsense, answering my questions to help me find the right car for me. Well, he was very helpful, informative, patient..very proffesional, he was no nonsense, answering my questions to help me find the right car for me. Well, he did indeed find the perfect car for me, very quickly I might add. I went in the next day to test drive, and I was very happy with what I saw and drove, so much so that I purchased the car then and there. That was about three months ago, and each day I really love my car more and more..it had all the features I wanted in a vehicle. I must say from our initial phone call, to coming in to the dealership which in itself was an awesome showroom, everyone was wonderful. This was a great purchase experience thanks to Mr. Burns, and I must say he must love what he does..because it shows in his work. Thank you again, Anastasia Graham More

I had decided to purchase a new Jetta Sportwagen and initiated a regional search on the internet. I heard from five different dealerships in the Chicago area. Newell Colber of Jennings was among the f initiated a regional search on the internet. I heard from five different dealerships in the Chicago area. Newell Colber of Jennings was among the first. He called me. In addition, I wanted a manual transmission. Newell suggested that I come to Jennings for a test drive of several different cars including a pre-owned Jetta Sportwagen in the color I wanted. I visited Jennings, met Newell, and subsequently worked with Mike Fezatte. Although I have owned other VW's and an Audi, the test drives were key in making my decision. Mike spent several hours with me discussing diesel vs. gas, 5 cyl vs. 6 cyl engine capabilities, pricing, etc. and then I threw him a curve ball. I wanted the car by the end of the week. Mike immediately did a search of national dealerships and ultimately learned that all cars I had been interested in had been sold. My best option was to purchase my new Jetta Sportwagen with manual transmission with a diesel engine in my third color choice. Throughout this process, I was consistently impressed with the calibre of service from both Mike and Newell. Both were accessible throughout the process and they continue to be, ready to answer any question or concern I might have after leaving the Jennings dealership. I was impressed with their honest and direct ways of communicating, their readiness to serve me and find the best solution to my Sportwagen needs. I highly recommend them and Jennings VW. More

After my husband and I attended the Chicago Auto Show we knew we wanted to buy a VW Passat. We immediately went to Jennings. I'm a long time resident of Glenview and my parents always bought their cars fro knew we wanted to buy a VW Passat. We immediately went to Jennings. I'm a long time resident of Glenview and my parents always bought their cars from them. We had a test drive and our salesmen was Don Reilly. We was knowledgeable and personable. He took the time to go over the interior of the car and was very helpful. I would go back to Jennings in a heart beat. Everyone we met was appreciative of our business. More