Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
95 Reviews of Jennings Chevrolet - Service Center
Sort by
June 14, 2018
Beware Jennings for parts or service. I needed a new key for my 2006 Pontiac Vibe. Jennings charged $45 for the look up and $9.00 for the key. They then Jennings for parts or service. I needed a new key for my 2006 Pontiac Vibe. Jennings charged $45 for the look up and $9.00 for the key. They then cut a key which did not work and refunded my money. I then took the problem to a Toyota dealer. They charge nothing for the look up and $5.00 for a key. Based on the prices, I consider Jennings to be an expensive place More
by telnouf
Employees Worked With
Jim Lipecki
May 30, 2018
Very uncomfortable Experience I was never greeted properly upon arrival either by the porter nor the person that i had dealt with. i was told to sit in the lounge by the porter and I was never greeted properly upon arrival either by the porter nor the person that i had dealt with. i was told to sit in the lounge by the porter and someone would be in soon to assist me. He arrived in less then five minutes, the service person i dealt, and had stated out loud “Dike” or “xxxx” out loud by the lounge, trying to find me which neither are even close to my first name pronounced Deck•lot, but i knew it was me he was looking for, as they did to me in elementary years. I said yes sir thats me he said “follow me”. Follow me ? is what he stated, No good afternoon, or a Hi, or a Hello, or a how are you doing today. We continued down towards his office as we entered his small office stall again no greeting then i understood this mans nature when he said “What are you in for” (basically not happy to see me) i had stated “ i have called and made an appointment for a emissions C.E.L.” then he replied with a really agitated response “ What no oil changes today?” I stated “no sir, not today”. From then on he shoulders fell down to his waste as discouragment. We continued with the paper work and finished he stated “i will come let you know once we have diagnosed the repair” because i was waiting. Then i asked “ how long”, he stated 45 minutes to an hour, hour and a half later i went looking for him he said “the car was done and fixed and it would be another 10 minutes to get the tech to put his story in for book time” then he said. the reason of the C.E.L. and said he “ Go wait in the lounge and ill come get you when he is done.” I am sad to say then and there was the last time i told myself i would be going back to Jennings, for i have never been more treated more unfairly more poorly in any sort of a situation like this or similar to one. 18 min later i went “again” looking for him, not the other way around he said “come in tech is almost done” so while i was oddly just standing there we talked on how i was a lead tech once and then how i was a service supervisor for a leading diesel distributor company, he actually was neither interested nor obliged , he handed my keys to me once the tech had called and said he was done, handed my keys and stated “take care” and i left knowing that he didnt even bother telling me were my car was, i had to find it for myself. A little bit about my family we are Assyrians, i am the first Gen of my family, and have served two tours in Iraq during O.I.F. while in the Marines. As a leader while serving, and as a service supervisor for a big distributor that i shall not mention. More
by Deklatm
Employees Worked With
Unknown service advisor
January 05, 2018
JENNINGS CHEVROLET IS THE BEST IN TOWN David Granquist has ALWAYS taken Great Care of my Vehicle. Dave and the Staff Of Jennings Chevy have renewed my Belief in Dealerships once again, and David Granquist has ALWAYS taken Great Care of my Vehicle. Dave and the Staff Of Jennings Chevy have renewed my Belief in Dealerships once again, and that took 9 Years of fantastic Service. More
by TKoter
Employees Worked With
David Grandquist, not sure who my mechanic's name was.
November 30, 2017
Great Job, thank you! Dave Granquist explained all the car troubles on 11/28/2017 and 11/30/2017. I feel like I am driving a new car. Thanks to all and hope you all have a Dave Granquist explained all the car troubles on 11/28/2017 and 11/30/2017. I feel like I am driving a new car. Thanks to all and hope you all have a wonderful holiday. See you in 2018 when my car needs a check up - Jennings is the only place I will take my car for service! More
by Althea Watson
Employees Worked With
Dave Granquist
July 14, 2017
Great Service with Mac Thank you Mac for the great professional service. Always honest and upfront with me. Kept me informed the whole time. I wouldnt go anywhere else. Thank you Mac for the great professional service. Always honest and upfront with me. Kept me informed the whole time. I wouldnt go anywhere else. More
by Wos46
Employees Worked With
June 28, 2017
Best service ever Hello, The service I received from McElroy was excellent! He was friendly, Yet Professional and provided quick service throughout the entire process! Hello, The service I received from McElroy was excellent! He was friendly, Yet Professional and provided quick service throughout the entire process! In My experience, that is the best service I have ever received. Thank You! More
by David
Employees Worked With
June 22, 2017
Service at Jennings Chris MCElroy (Mac) goes above and beyond to make sure my service needs are taken care of which is a huge reason I keep coming back. Taking my car Chris MCElroy (Mac) goes above and beyond to make sure my service needs are taken care of which is a huge reason I keep coming back. Taking my car in for service is something I don't look forward to, but I'm happy I can take it to Jennings. More
by tw
Employees Worked With
May 19, 2017
Outstanding service! Cannot say enough good things about the level of customer service at Jennings, but let me just share my very last experience: I came to simply requ Cannot say enough good things about the level of customer service at Jennings, but let me just share my very last experience: I came to simply request an appointment regarding some damage to my car and it was late in the evening when most of the staff had left / was leaving. I was immediately attended to by Mac in the Service dept, who was able to (somehow!) immediately get someone to correct the issue. Friendly. Fast. Efficient. Jennings: trust me, you want to give these guys your business - you will NOT be disappointed! More
by Hubbys
May 11, 2017
Customer Service Every time I need to get my Equinox serviced I am amazed at the customer service that I receive. Everyone in the departmenr is so cheerful and helpful Every time I need to get my Equinox serviced I am amazed at the customer service that I receive. Everyone in the departmenr is so cheerful and helpful. I work with Mac McElroy most of the time and he is the BEST!!! He so helpful and keeps me informed of the progress on my car. He helps me make an informed decision as to whether I can put off repairs or need them right away. Debbie Ress is my sales associate and she checks in with me regularly to insure the best possible experience. I am definitely going to buy my next car at Jennings. More
by Andrea13
May 02, 2017
Outstanding Mac McElroy, sets high standards of personal performance which reflective in his service to customers. He effectively communicates with the customer Mac McElroy, sets high standards of personal performance which reflective in his service to customers. He effectively communicates with the customer regarding any and all issues with their vehicle and offers logical solutions to their problems He demonstrates strong technical and operational knowledge of the service center. He positively reinforces Jenning commitment the Customer. More
by Ronald J. Tye
Employees Worked With
