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Jennings Chevrolet
Glenview, IL
1,002 Reviews
Thanks to our loyal customers, Jennings Chevrolet is celebrating 60 years in business serving Glenview and the Chicago area. Our award-winning sales department offers a complete inventory of new Chevrolet cars, trucks and SUVs plus a full inventory of Pre-Owned vehicles. Jennings Chevrolet can service any GM vehicle in its best-in-class service department with service hours to accommodate even the busiest schedule. Whether you need genuine GM parts, body shop repairs or just friendly assistance regarding the repair of your GM car or truck look no further than Jennings Chevrolet. Visit us on line at www.jenningschevrolet.com. “Our Reputation Rides with You”.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,002 reviews
August 27, 2020
This was the best dealership ever!! I will be recommending them to everyone I know! Chris Hallenberg made my car shopping easy and painless. Mark Jarosz in the finance department was excellent as recommending them to everyone I know! Chris Hallenberg made my car shopping easy and painless. Mark Jarosz in the finance department was excellent as well, I was in and out in no time. More
by suegrasz4
Employees Worked With
July 26, 2020
Highly recommend Jennings Chevrolet!! After weeks of shopping for a used car, we landed to Jennings Chevy. Everyone was professional; we were assisted by Jerry who went above and beyond to After weeks of shopping for a used car, we landed to Jennings Chevy. Everyone was professional; we were assisted by Jerry who went above and beyond to get us an awesome deal. This was a great shopping experience: starting with the first meeting, Jerry and Al were upfront and honest explaining everything in detail to us. Having dealt previously with other dealerships, we could clearly feel the difference which had a huge impact in making the decision to buy the car from them. Business office was quick and processed the paperwork within 15 minutes. We will be back when it’s time to purchase another vehicle. More
by Sabina
Employees Worked With
June 11, 2020
Followed through on all concerns I had no AC and heard noise. Mac even took car home because they originally couldn't find leak after filling AC, also they couldn't hear noise. He I had no AC and heard noise. Mac even took car home because they originally couldn't find leak after filling AC, also they couldn't hear noise. He was able to hear noise and by morning there was a leak in the AC. He went to all lengths to make sure everything was addressed and also was covered under my extended warranty. Very pleased with how things turned out. Appreciated him taking the extra mile to address things. Sincerely, Linda Krusmark More
by lkrusmark
Employees Worked With
June 10, 2020
Bad service Dropped car off on 6/9/20 at 9:00 am. Had made an appointment the week before for that day due to having P-0011 code on check engine. Need car fo Dropped car off on 6/9/20 at 9:00 am. Had made an appointment the week before for that day due to having P-0011 code on check engine. Need car for my work which there was not any for 3 months but now I am booked. Car sat at dealer the whole day and no one looked at it. Instead of waiting on customers that had appointments they took care of people that came in and were waiting. Bad system. Tried to talk to John Jennings the owner but he does not take call, always in a meeting? Did talk to Mark Rola the service manager who was sorry but really could not do anything except offer a loaner but that would not be good since I had to put tools and equipment in car and I would abuse the cars interior. Last year I spent almost $30,000 at this dealership. The year before I had a trans put in a non chevy car for over $5,000 plus other cars that were serviced for more money. Also bought vehicle in 2015. This will be the last time I will be purchasing a vehicle from this dealership and it will be the last time any car I have is brought in for service unless it is warranty work. I will look for another dealership for that service also. Still cannot believe they did not even look at the car. Really bad dealership and bad owner. Received a response from Jim Walsh General Manager for service not done on June 9,2020 Really!!!!! This is your justification for poor service. Jim Walsh the General manager makes up an excuse that you did not properly explain to me about the many factors when check engine light comes on. First of all, car had an appointment for 9:00 am for a P-0011 code so you already knew the problem. Over 7 hours later car was not even looked at. If I had not called Mark Rola the Service Manager at 4:00 pm complaining the car would never had been looked at. I tried contacting the owner John Jennings but he is always in a meeting. I have no idea if it is your age or being senile but Jim Walsh is completely out of touch with reality as a general manager. Evidently after 41 years you should be retired because you do not know how to react to a customer when they have a legitimate complaint. Instead of saying we made a mistake and we are sorry, how can we make it up to you. But you make up a bogus excuse and give a bogus 90 percent figure that you cannot back up. Because of your no turn away policy on drive in customers for service you do not take care of the loyal customers who followed protocol and made appointments. Bad system!!! Your problem is you took care of cars that came in with no appointments and were waiting, rather than taking care of loyal customers that made appointments. You really screwed up and for that and your lame excuse you will be losing a loyal customer that spends on average about $8,000 a year over the past 5 years. If I owned the Dealership you would not be working there because you are not in touch with reality. More
by dbldipr
Employees Worked With
Jim Walsh
March 31, 2020
Bait and switch pricing They list prices on the internet, then don't honor them when the rubber meets the road. Unprofessional, overpriced. Go elsewhere for your automotive They list prices on the internet, then don't honor them when the rubber meets the road. Unprofessional, overpriced. Go elsewhere for your automotive needs! More
by jthesq
Employees Worked With
March 30, 2020
Mac was fantastic My Tahoe was giving me trouble cutting out and was very complicated to find the source of the problem.But Mac kept me informed I had a loaner Tahoe wh My Tahoe was giving me trouble cutting out and was very complicated to find the source of the problem.But Mac kept me informed I had a loaner Tahoe which was great help, service was fantastic and very help full during the time it was in So very very pleased Mac was fantastic!! More
by simonchiapt
Employees Worked With
February 01, 2020
Jennings Chevrolet, I drove 1.5 hr after being told on the phone I would get a fair trade in for me car. Of course whould not commit on the phone, but was assured it would not be a whole sale number. then the phone I would get a fair trade in for me car. Of course whould not commit on the phone, but was assured it would not be a whole sale number. then I get there and it’s less than whole sale. So I pull the trade in from the deal and work on a price without trade in we agreed on a price after I stated very clearly any price we discussed must include tax documents or any other fees. Sales manager Francisco agreed. So I set up my loan at fincial credit union in Ottawa Illinois.Francisco from Jennings Chevy had added in 2500$ for tax’s and doc and other handling fees after the long conversation we had in his office! So this dealership dealt in deception and liying wasting 4 days of my time and money!! After 11more days on 2/11/20 lm still looking for a Durango. And after reapply for different loan I find out my credit is. Damaged due to Jennings Chevrolet shopping around to find me a loan after I told them I had arranged my own financing . And after I was pressured to buy the Durango is still there. Once again lying misleading manipulation is what you get at Jennings Chevrolet!!!!!! More
by Lwkanellis
January 26, 2020
Wonderful people who care about helping and actually provide you the resources for You to decide what decision is best for YOU. they don’t try to push anything on you, and truly make car buying a painle provide you the resources for You to decide what decision is best for YOU. they don’t try to push anything on you, and truly make car buying a painless seamless process. More
by elapinski
Employees Worked With
January 18, 2020
Great Sales and service experiences I just purchased my 6th car from Jennings (87 Nova, 93 and 2000 Prisms, 2004, 2012, and 2020 Malibus. I have purchased three cars from Chris Hallenber I just purchased my 6th car from Jennings (87 Nova, 93 and 2000 Prisms, 2004, 2012, and 2020 Malibus. I have purchased three cars from Chris Hallenberg who provides above and beyond customer service. Chris made the last purchase very easy by having tall the papaerwork prepared andready for me to complete which streamlined the process. Mark Jarosz made the finance end smooth and easy and answered all of my questions and concerns. Rehan Alimomohammed is always proactive in making sure my vehicle is running and identifying any services issues to fix them before they become problem. Sometimes when some service issues come up Rehan is alway there to find the problem and resolve it in a timely manner. Mark Rolla and Rick Straczek are always available and very helpful when problems arise. They both take the time to educate me on specific service issues that I may not be aware of. Andy Sweis who sold me my second car at Jennings a 2000 Prism has provided me with above and beyond customer serviice. If I have a rare problem or issue at Jennings Andy will get involved and help resolve the issue. More
by profbloom
Employees Worked With
Other Employees :
Andy Sweis, Mark Jarosz, Mark Rolla, and Rehan Alimomohammed
January 03, 2020
Mac was amazing. He kept me informed on all the work that was giving done to my car by explaining what was the issue and how long it would take to give everything done. He did an amazing job and I felt confi was giving done to my car by explaining what was the issue and how long it would take to give everything done. He did an amazing job and I felt confident with everything that was getting done thank you so muc. More
by Bibi J.
