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Jenkins Volvo of Ocala
Ocala, FL
6 Reviews
Here at Jenkins Volvo Cars Ocala our mission is to provide you with the excellent customer service and undivided attention you deserve to find your next new Volvo model or used vehicle. We pride ourselves on offering our customers a fantastic selection of new Volvo vehicles, as well as an extensive assortment of always changing used vehicles from Volvo and other top automakers from around the world. We want to provide you with the most comprehensive car buying experience around, by providing you with the most information about our vehicles and how they stack up to the competition, so that when the time comes for you to make a decision, you can make the most informed decision possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 6 reviews
June 29, 2024
I wish that I could give a 0 rating. I took my Forester in for a checkup. For $179 dollars they told me that I would need a replacement on my air conditioner for $1500. Since the air I took my Forester in for a checkup. For $179 dollars they told me that I would need a replacement on my air conditioner for $1500. Since the air conditioner was not broken but just not functioning properly, I said No. I bought an AC recharger from Walmart for $50 amd I put it in twice and heard a pop. Like magic. My air conditioning works perfectly and is now so cold that I can't even turn it on full blast. I got the sense that the person at the desk was trying to tell me to not let them do the AC unit. My neighbors bought a brand new Forester and paid for a coating to protect the finish. The coating was never applied and Jenkins gave them a hard time over a refund. They are either sleazy or incompetent or both. Even the free car wash was pitiful. .I appreciated the effort but they did not even wash off the grease from the brake work. All in all a very disappointing experience. I will never go there again and suggest that they be avoided by anyone who values integrity. More
by Murray5
February 17, 2023
Sigourney was my first contact and seemed like an old friend. She quickly pin pointed what I wanted and invited me in for a test drive. Jeavaun went on my test drive and explained the features. He was ve friend. She quickly pin pointed what I wanted and invited me in for a test drive. Jeavaun went on my test drive and explained the features. He was very patient with all my questions. He was so knowledgeable about Volvos. As he talked my excitement grew about Volvo. I put money down and was out the door. They called when my car came in and I was thrilled with the look of my car. This dealership is a 45 minute drive for me, however; it was so worth it! I consider them all dear friends. I believe we will be friends for a very long time. I also believe I will be driving a Volvo for a very long time. My car is an absolute dream! Thank you so much. More
by Natalie
February 10, 2023
Got service there recently and was thoroughly impressed by their team and how polite they were. Didn't have to wait long either and their manager Tony gave me a discount on my oil change. by their team and how polite they were. Didn't have to wait long either and their manager Tony gave me a discount on my oil change. More
by Theworkingman
December 28, 2022
The most perfect experience from start to finish. Chris manages a highly personable and skilled team. Upon my arrival, both Tim and Chris welcomed me as I stood outside inspecting my Volvo beauty. My Chris manages a highly personable and skilled team. Upon my arrival, both Tim and Chris welcomed me as I stood outside inspecting my Volvo beauty. My sales agent Tim was stellar, and based on a spontaneous inquiry I made, identified and secured my dream Volvo. I’m so glad I trusted an engaging telephone conversation and then made the trip to Ocala. Manager Chris, Wayne and Tim worked to make this, including my trade, happen in record time. Tim extended himself with noteworthy one on one time to ensure I understood my car’s many features. He even volunteered to coordinate my phone, my preferences and even coded the garage opener for me. Shavon finalized a smooth transaction with impeccable attention to detail. Quite an experience- one that rarely occurs when purchasing a car! Bravo to this Volvo team! More
by Navygal99
December 16, 2022
Been dealing with this dealership through 3 cars so you see I’m already a fan. Jenkins took over and has taken them another step upwards with positive changes. Can’t wait to see what they have in mind fo see I’m already a fan. Jenkins took over and has taken them another step upwards with positive changes. Can’t wait to see what they have in mind for the coming year. Michael Simpson has been my salesperson because I like dealing with knowledgeable reps in a company. Chris Mealor, manager, has just joined my list of go-to people because of his “non shark” attitude so common with most dealerships. Thanks gentlemen for a pleasurable car buying experience! Can’t wait for my new Wilderness!! More
by lynndabutler
