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Jenkins Subaru-Hyundai
Bridgeport , WV
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The salesman was great. We had the deal made on the first try. The process was excellent to this point. The price quoted on the internet was spot on, and the trade in value We had the deal made on the first try. The process was excellent to this point. The price quoted on the internet was spot on, and the trade in value was exactly what kbb quoted for my trade. All in less than 1 hour. Then began the wait. I set at a desk alone with no idea of what was taking so long. Then a short visit from finance. More waiting. Then a trip to finance to sell me a warranty which I declined right off. More sales talk. It was pushing 4:00 pm nearly 3 hours added to the 1 hour it took to make the deal. Only complaint is the time I sat doing nothing with no explanation as to why. More
Mr Smith was a upbeat cheerful person it brightened my day He kept me informed about what the issue was and the fix as well as about how long it would take he was spot on on everything except it took less day He kept me informed about what the issue was and the fix as well as about how long it would take he was spot on on everything except it took less time than he expected and it was less on price do to the spark plugs not being needed to be change Bot positive things. I have nothing but praise for the service department on how I saw them treat the others that were there no one was not important in the service departments personnel Keep up the great work and how your treat everyone an after thought very nice and clean facility More
You can’t go wrong purchasing from Jenkins Subaru in Bridgeport, WV. The prices are fantastic and the sales team are even better, especially Alexis! The whole process was completely transparent from sta Bridgeport, WV. The prices are fantastic and the sales team are even better, especially Alexis! The whole process was completely transparent from start to finish. No hidden fees or requirements to purchase services I didn’t need or want. A+ More
Great experience! Was offered a great price with out having to go back and forth haggling. Will definitely return when we are in the market for another vehicle ! Was offered a great price with out having to go back and forth haggling. Will definitely return when we are in the market for another vehicle ! More
Sean was absolutely amazing to deal with! He made a rough situation so much better and I really appreciate it. I will always come back to Jenkins if I need another Subaru :) He made a rough situation so much better and I really appreciate it. I will always come back to Jenkins if I need another Subaru :) More
We used True Car through Sam's Club and based on what we were looking for, Jenkins Subaru-Hyundai was provided as a dealership. We had done a lot of vehicle and pricing research homework in the local Pitts were looking for, Jenkins Subaru-Hyundai was provided as a dealership. We had done a lot of vehicle and pricing research homework in the local Pittsburgh region and were getting very similar pricing which was higher than we wanted to spend. Spoke with Kelly at Jenkins and was the best way to purchase a car. Great pricing, great information and highly responsive and no pressure to buy. We live almost 1.5 hours away and were a little torn on making the trip to buy but it was the best decision we could have made. Every step of the process with everyone we interacted with was positive, professional and so simple with no stress whatsoever. Trade in process was very fair. Post sale was great with several touchpoints for follow-up. Wish we lived closer to have our maintenance done here. More