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Jenkins Subaru-Hyundai

Bridgeport , WV

4.8
346 Reviews

750 Lodgeville Rd

Bridgeport , WV

26330

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Showing 346 reviews

November 29, 2023

Bought window vent shades from parts and had them installed by service department. The shades leak into car when it rains and drips inside on the door. Was informed there is nothing they can do to fi More

by wvrichards
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alex Stanzione
Dec 06, 2023 -

Jenkins Subaru-Hyundai responded

Thank you for reaching out. We certainly aim for complete customer satisfaction and it's disappointing to know that we've fallen short in this instance. I'd like an opportunity to address this matter directly - if you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Matt Jenkins - General Manager - (304) 848-6000

November 22, 2023

Awesome experience. Everyone was so patient and friendly, especially our salesman Tyler. I highly recommend Jenkins Subaru! More

by stephl98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Trey Scalese
Nov 24, 2023 -

Jenkins Subaru-Hyundai responded

Hi Steph! We're delighted to know that you had an awesome experience with Tyler and the rest of our team at Jenkins Subaru. Thanks for recommending us!

November 14, 2023

I’ve always been please with sales and service! Staff has always been very polite! Quick in and out for routine oil change etc…. Would recommend this dealership!! More

by Squwak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Scalese
Nov 15, 2023 -

Jenkins Subaru-Hyundai responded

We're delighted to know you've had consistently positive experiences with our sales and service teams at Jenkins Subaru. Thanks for recommending us, we appreciate your support!

October 25, 2023

The salesman was great. We had the deal made on the first try. The process was excellent to this point. The price quoted on the internet was spot on, and the trade in value More

by Brawnyladwv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Williams, Corey FIVE STARS, Trey Scalese
Oct 25, 2023 -

Jenkins Subaru-Hyundai responded

Thank you for the review and feedback. We apologize for the wait time during your visit - we'll definitely take note of this as an area where we can improve. Thanks again and please don't hesitate to reach out if our Jenkins Subaru team can assist you again in the future!

October 18, 2023

We have always received excellent customer service at Jenkins. Everyone is friendly with a smile. More

by Pamelmore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gum, Charley Smith
Oct 18, 2023 -

Jenkins Subaru-Hyundai responded

Thank you for your loyalty and for sharing your excellent experience with our team at Jenkins Subaru! We'll see you next time! Have a great ride!

September 27, 2023

Mr Smith was a upbeat cheerful person it brightened my day He kept me informed about what the issue was and the fix as well as about how long it would take he was spot on on everything except it took less More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Smith
Sep 28, 2023 -

Jenkins Subaru-Hyundai responded

Hi George! It's fantastic to know that Smith and our service department at Jenkins Subaru were able to provide you with such a positive experience! We appreciate your kind words about the team and facility. Safe travels!

September 06, 2023

You can’t go wrong purchasing from Jenkins Subaru in Bridgeport, WV. The prices are fantastic and the sales team are even better, especially Alexis! The whole process was completely transparent from sta More

by Topherhammitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Chambers, Patrick Campbell, Trey Scalese
Sep 06, 2023 -

Jenkins Subaru-Hyundai responded

Hey Topher, we're delighted to know you had a transparent and positive purchase experience with Alexis and our team at Jenkins Subaru. Thanks for your high praise! Have a great ride!

August 18, 2023

My service experiences, latest and historically, have all been first rate. Also, a wonderful vehicle. Crosstrek sport. More

by xxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jenkins, Rod Sutton, Mike Allawat, Charley Smith
August 16, 2023

Great experience! Was offered a great price with out having to go back and forth haggling. Will definitely return when we are in the market for another vehicle ! More

by Wmattingly87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, kelly, Trey Scalese
Aug 17, 2023 -

Jenkins Subaru-Hyundai responded

We're glad to know you had a great experience with our team at Jenkins Subaru! We always aim for straightforward and hassle-free transactions. Looking forward to seeing you when it's time for your next vehicle! Have a great day!

August 16, 2023

Sean was absolutely amazing to deal with! He made a rough situation so much better and I really appreciate it. I will always come back to Jenkins if I need another Subaru :) More

by MegaP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Rodhe
Aug 16, 2023 -

Jenkins Subaru-Hyundai responded

We're happy to know that Sean was able to assist you during your visit to Jenkins Subaru! Thank you for the positive feedback. We look forward to helping with any future needs you may have for another Subaru. Have a great day!

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