Jenkins Subaru-Hyundai
Bridgeport , WV
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Bought window vent shades from parts and had them installed by service department. The shades leak into car when it rains and drips inside on the door. Was informed there is nothing they can do to fi installed by service department. The shades leak into car when it rains and drips inside on the door. Was informed there is nothing they can do to fix. I find that hard to believe. I get these installed on all my cars and never had any leak before. Sad they don't stand behind the product or service. More
Awesome experience. Everyone was so patient and friendly, especially our salesman Tyler. I highly recommend Jenkins Subaru! Everyone was so patient and friendly, especially our salesman Tyler. I highly recommend Jenkins Subaru! More
I’ve always been please with sales and service! Staff has always been very polite! Quick in and out for routine oil change etc…. Would recommend this dealership!! Staff has always been very polite! Quick in and out for routine oil change etc…. Would recommend this dealership!! More
The salesman was great. We had the deal made on the first try. The process was excellent to this point. The price quoted on the internet was spot on, and the trade in value We had the deal made on the first try. The process was excellent to this point. The price quoted on the internet was spot on, and the trade in value was exactly what kbb quoted for my trade. All in less than 1 hour. Then began the wait. I set at a desk alone with no idea of what was taking so long. Then a short visit from finance. More waiting. Then a trip to finance to sell me a warranty which I declined right off. More sales talk. It was pushing 4:00 pm nearly 3 hours added to the 1 hour it took to make the deal. Only complaint is the time I sat doing nothing with no explanation as to why. More
Mr Smith was a upbeat cheerful person it brightened my day He kept me informed about what the issue was and the fix as well as about how long it would take he was spot on on everything except it took less day He kept me informed about what the issue was and the fix as well as about how long it would take he was spot on on everything except it took less time than he expected and it was less on price do to the spark plugs not being needed to be change Bot positive things. I have nothing but praise for the service department on how I saw them treat the others that were there no one was not important in the service departments personnel Keep up the great work and how your treat everyone an after thought very nice and clean facility More
You can’t go wrong purchasing from Jenkins Subaru in Bridgeport, WV. The prices are fantastic and the sales team are even better, especially Alexis! The whole process was completely transparent from sta Bridgeport, WV. The prices are fantastic and the sales team are even better, especially Alexis! The whole process was completely transparent from start to finish. No hidden fees or requirements to purchase services I didn’t need or want. A+ More
Great experience! Was offered a great price with out having to go back and forth haggling. Will definitely return when we are in the market for another vehicle ! Was offered a great price with out having to go back and forth haggling. Will definitely return when we are in the market for another vehicle ! More
Sean was absolutely amazing to deal with! He made a rough situation so much better and I really appreciate it. I will always come back to Jenkins if I need another Subaru :) He made a rough situation so much better and I really appreciate it. I will always come back to Jenkins if I need another Subaru :) More