Jenkins Subaru-Hyundai
Bridgeport , WV
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Outstanding Everyone at Jenkin's made buying a car a very pleasant experience. They were all so friendly and very personable. We would recommend them to anyone. Everyone at Jenkin's made buying a car a very pleasant experience. They were all so friendly and very personable. We would recommend them to anyone. More
Travis. We were treated great. They both were very polite. Made us feel very comfortable. I would recommend Travis to anyone.We are pleased!! Thanks again!! We were treated great. They both were very polite. Made us feel very comfortable. I would recommend Travis to anyone.We are pleased!! Thanks again!! More
Great experience. Staff was friendly and knowledgeable. They were very helpful in meeting my needs. They were not pushy or rude. Overall it was a very pleasant exper Staff was friendly and knowledgeable. They were very helpful in meeting my needs. They were not pushy or rude. Overall it was a very pleasant experience. More
Best deal around! First time customer. Very happy with our experience at Jenkins and our new Outback! If you are in the market for a Subaru drive to Bridgeport and tal First time customer. Very happy with our experience at Jenkins and our new Outback! If you are in the market for a Subaru drive to Bridgeport and talk with Ray. More
Difficult to schedule for routine maintenance I purchased my Subaru Outback in 2013, after carefully checking the reviews on the service department of several dealerships, I chose Jenkins Subaru ( I purchased my Subaru Outback in 2013, after carefully checking the reviews on the service department of several dealerships, I chose Jenkins Subaru (Larry Myers at the time) it was the best. I had very good experiences up until last year. I started having difficulty scheduling appointments for routine maintenance that were convenient for me. I have to travel over 50 miles and I work irregular hours. The wait time was always a week or more, and then when I did have an appointment for a routine oil change I waited over two hours in the service department lounge. Now trying to schedule to have my car inspected (free state inspections, one of the selling features) they can't work me in again for a week! I spoke with the manager and all I heard were excuses. When I said I'd have to go else where for my inspection, he sounded as if he didn't care. Very poor customer service, I will not be dealing with Jenkins again and will discourage others to do so as well. More
Alberta Loar We had a very positive experience there. Our salesman name is Ray Thompson and I would ask for him again. They did not have the car I wanted, but g We had a very positive experience there. Our salesman name is Ray Thompson and I would ask for him again. They did not have the car I wanted, but got it for me the next day More
Love My Sonata Great experience with this dealership...I would recommend to my friends and family to buy a car here. Ray Thompson was very helpful and friendly. Great experience with this dealership...I would recommend to my friends and family to buy a car here. Ray Thompson was very helpful and friendly. More
Excellent dealership Everyone at the dealership was very helpful, including the service department. I live in NYS and was passing through when the timing belt and engine w Everyone at the dealership was very helpful, including the service department. I live in NYS and was passing through when the timing belt and engine went on my vehicle, and my vehicle was towed here. Special thanks to Travis Johnson & Patrick Campbell for all they did to get me back on the road so I could head back home, including transferring my belongings to my new car. There was no pressure to buy a vehicle, even though they knew I needed to either purchase or rent a vehicle to get back home. More
Travis Johnson made it easy to buy my first Subaru I am not the easiest person to deal with when it comes to making a big purchase. Travis was very patient and answered all my questions. I couldn't f I am not the easiest person to deal with when it comes to making a big purchase. Travis was very patient and answered all my questions. I couldn't find the exact car on the lot but Travis quickly told me it "wasn't a problem," they would find the car that I wanted and bring it to me within 24 hrs. The car did come quickly but it was missing one of the features that was not grouped in the package of the older models but instead of letting me walk out disappointed, he showed me how to use my own iphone in place of the Navigation not installed then for my trouble, lowered the price even more. I was sold! After buying the car and going through the smooth and surprisingly painless process of paperwork thanks to Mike Bacco, I was shown around to the service and parts dept. and anyone that was around, he made sure I was introduced to. Travis took me out my car and sat with me for close to an hour answering any questions I had and showing me EVERY feature the car possessed. Travis didn't make the "dreaded" car buying experience feel like that at all. I left feeling like he was just there to make sure I was able purchase the car I've always wanted and feel good about it. More
We were very bless That Ray Thompson help us. We were very bless when we met Ray Thompson, IT was truly a God experience to come here get this car. RAY Thompson very honest man most sales men I m We were very bless when we met Ray Thompson, IT was truly a God experience to come here get this car. RAY Thompson very honest man most sales men I meat are not very honest he was the first person we met is Christian and was honest I would recommend him for anyone who needs to buy a car. Thank you Amy Brooks. More