Jenkins Subaru-Hyundai

Our New car! We went to Jenkins Hyundai and started to look around then Rick came out and showed us some Hyundai Elantra we drove one then we went inside and began We went to Jenkins Hyundai and started to look around then Rick came out and showed us some Hyundai Elantra we drove one then we went inside and began the process of buying. Later we drove our new Hyundai Elantra home. Thank you Jenkins Hyundai . More

Good I was pleased with my visit and purchase. I would recommend your dealership. Only drawback is that I live more than 60 miles away. I would like to I was pleased with my visit and purchase. I would recommend your dealership. Only drawback is that I live more than 60 miles away. I would like to have my car's serviced at your Buckhannon dealership if possible. More

nothing more to say Great place with great people whom seem to be very well versed in their business, and professionalism. Thanks to Chris,Trey & the gentleman who helped Great place with great people whom seem to be very well versed in their business, and professionalism. Thanks to Chris,Trey & the gentleman who helped with the financing..sorry I don't remember your name. More

2017 Santa Fe Sport It was time to upgrade from my '09 Santa Fe, so I was already familiar with the Hyundai brand and the Santa Fe model. I'd test drove and sat in newe It was time to upgrade from my '09 Santa Fe, so I was already familiar with the Hyundai brand and the Santa Fe model. I'd test drove and sat in newer Santa Fes in the show room as well as did online research and was pre-satisfied that a new model would match my needs, expectations and budget. With that said, I knew pre-hand where I wanted to be in regards to trade-in value and expected cost, including financing. Travis Johnson did an excellent job in ensuring that those pre-expectations were met. Jenkins actually exceeded my estimated trade in by about $500. Later, both Travis and Mike Bacco took extra effort to find a matching APR for the financing when the institution that I belong found a stipulation not to extend it to me. Another institution matching the rate was found to ensure that I got the deal I wanted. The experience was hassle free, I felt no pressure and was given a pleasant personal and professional experience by Jenkins, primarily by Travis. Thank you, I am enjoying and pleasantly surprised by my new vehicle. It's exceeding my previous two earlier owned Santa Fes. More

Great Salesman This is a great place to deal with, Travis Johnson is the salesman to see. Mike Bacco made the paperwork easy. Dealership did not have the vehicle I This is a great place to deal with, Travis Johnson is the salesman to see. Mike Bacco made the paperwork easy. Dealership did not have the vehicle I was wanting but Travis Johnson found one that was was looking for and within 30 hours I was in my new car. Thank you Travis Johnson for getting me car that I was looking for and giving me a great deal. More

very good dont have any more to say was very good to me and help in every way thay could travis johnson sold me the car and set up every thing that he need dont have any more to say was very good to me and help in every way thay could travis johnson sold me the car and set up every thing that he need to do thank you amanda peggy barnett More

Ioniq I was the first to purchase the ioniq from this dealership. They took a picture of me and we had a good time throughout the purchase. I was the first to purchase the ioniq from this dealership. They took a picture of me and we had a good time throughout the purchase. More

Service with a capital S We needed a new car after our VW Jetta debacle. I already owned a Ford that I bought from Mr. Jenkins and I was so happy with the service that I got We needed a new car after our VW Jetta debacle. I already owned a Ford that I bought from Mr. Jenkins and I was so happy with the service that I got from the Ford garage that I decided to try the Subaru. We test drove three or four Subarus three or four different times over the course of about six weeks. Chris Napier was extremely patient with us and we got ready to make a deal Chris and Mr. Jenkins and Trey Scalise made everything work out just perfect for us. We got the perfect replacement for our Volkswagen and we couldn't be happier with the car or the service we received . More

Worst auto buying experience ever. Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windsh Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windshield was the number used, not the sticker price. The price was increased on offer form by about $400 gave benefit of doubt. After waiting in hot sun to test drive, I walked in to get keys to test drive. Damien came out explained features on car he was knowledgeable and really polite. Came back picked upgraded version SP said you really dont need to drive this car in rain its just like the 1st one you drove???What??? wanted us to finance amt on car that was already pay off. She wanted us to finance in loan and rec xx back no. She only came back with, one offer , we ask for $300 more on trade. She refused to,go back to SM yes you heard that correctly she refused I ask sales manager as he was walking by no negotiating whatsoever The line there is "we are all in on this deal". We wanted to know int rate cd not get an answer, we had been there about 2 weeks prior on Ioniq,decided car not right for us, so credit had been pulled, scores of 844,842. My wife has worked in credit and LO for years those scores from Experian just not rule of thumb, we sd have been receiving best rate Hyundai cd offer we dont believe that happened. First dealership that we were ever left sitting at SP desk. We weren't given explanation like I am really sorry finance is backed up. Nope no reason given.left sitting, we ask SP several times why we were not in finance by then. We were given blank stares, no answers. Apparently they have their SP involved in financial things that are never delagated to sales. There is so much more that occurred that day and after. Do we regret not walking away and going to another dealersip, absolutely. Took us no time to select vehicle, were there way past anything reasonable. Still dont have reasonable answer on the 3 prices on car, it led back to original sticker price, and it still was different. We were so exhausted upset, that we definitely missed key things on finance form. I took car back to dealership, Chris was asked to give me details on car, he was great, professional knowledgeable about the car. We do love the car. More

Looking for answer to noisey engine.. oil change, inspection sticker and valve clicking sound when starting up cold engine and sometimes when rapid excelleration.. They said my engine was oil change, inspection sticker and valve clicking sound when starting up cold engine and sometimes when rapid excelleration.. They said my engine was ok. I will come back again for another evaluation of the engine noise. I think something is wrong and needs correcting. This is my 4th Subaru from Jenkins and I never had the first three to make this noise. More