2,259 Reviews of Jenkins Nissan - Service Center
I had a 9:40 appointment for an oil change. I pulled out of the parking lot at 12:39. If I may ask, what the xxxx good did it do to have an appointment? I pulled out of the parking lot at 12:39. If I may ask, what the xxxx good did it do to have an appointment? More
Jenkins provides excellent service on a timely basis. They give you options on your repairs without the sales pressure tactics that most car dealers use. They give you options on your repairs without the sales pressure tactics that most car dealers use. More
We would like to thank Tammie for all her help and being on top of our issue and getting it resolved in a timely manner. on top of our issue and getting it resolved in a timely manner. More
Thank You Gil for all your help with a vehicle inspection, trying to purchase the Pathfinder, I walked in to the Automotive Dealership and said these things need to be fixed and was expecting them inspection, trying to purchase the Pathfinder, I walked in to the Automotive Dealership and said these things need to be fixed and was expecting them to say NO but they are fixing everything on your list of things wrong during your inspection... Thank You Gil I'm getting this Pathfinder...YEAH and will be back for my service on my Pathfinder..... More
Fast, comfortable, knowledgeable women and men. Absolutely courteous at all times. They go the extra to insure you are comfortable if you you an extended wait time. Absolutely courteous at all times. They go the extra to insure you are comfortable if you you an extended wait time. More
I asked a simple question. My wife bought a ford bronco sport from you and I asked if she could get the same deal as me with a 9.95 oil change and never got a answer back. All My wife bought a ford bronco sport from you and I asked if she could get the same deal as me with a 9.95 oil change and never got a answer back. All they offered was a 25 dollar gift card. xxx. So I would never buy another car from you. More
Work done as good as they could on a battery problem. Was told that battery went dead because car was not driven for 9 days and it was only driven for 150 miles. Service Advisor Dee was full of informa Was told that battery went dead because car was not driven for 9 days and it was only driven for 150 miles. Service Advisor Dee was full of information about car More
Be aware I have been getting my oil changed at Jenkins Nissan for years. Today I bring it in for a scheduled oil change and because I declined to do the high mileage oil change and let her know I had my Nissan for years. Today I bring it in for a scheduled oil change and because I declined to do the high mileage oil change and let her know I had my brakes and drive belt replaced a few weeks ago the service rep. Robin Rockey became combative and rude . When I paid for the oil change and got my receipt, I questioned why the complementary multi point inspection sheet was blank with an X on it , she said we’re not making any money off you if you only bring your vehicle in for an oil change. I purchased this Nissan rogue brand new and have kept up the maintenance on it and didn’t always use Nissan for that and the vehicle is in good condition ! Robin in front of customers and her own service manager was very rude condescending and said she was telling me like it is if we can’t make money off of you doing a $9.95 oil change they won’t do it ! I asked her what was any different than the other times I came in for oil changes and got the complementary multi Point inspection done that it shouldn’t be done this time. When she was forced to take the paper back to have it completed she or the tech falsified the information. I just had my brakes and drive belt repaired in the last two weeks (not at Jenkins Nissan) and she or the service tech marked it in the red( meaning needs immediate attention). I brought this to management attention. They said they are addressing it. Let’s see what happens Be careful, very poor integrity and attitude on her part !! More
My car was at the dealership from June to November. Tammy was very helpful with keeping me updated on the repairs. Tammy never hesitate to answer answer or return my calls. Tammy was very helpful with keeping me updated on the repairs. Tammy never hesitate to answer answer or return my calls. More