Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,341 Reviews

2,341 Reviews of Jenkins Nissan - Service Center

Sort by
February 02, 2024

Very short waiting and good ambience The wait for my service was short because it wasn't very busy. The waiting room was nice and quiet. Overall, good experience More

by nahity13
Recommend Dealer
Yes
February 02, 2024

Fast service Good coffee clean rest area I'm not into much detail as far as reviews go More

by les640
Recommend Dealer
Yes
February 01, 2024

DAVE COGLE- Service Manager, TAMMY LETCHWORTH- Lane Manager, are scammers! Jay Gauthier has below average customer service and Anthony Bearden doesn't even care what you think. I was charged for a part More

by franceszarzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Gauthier
Feb 01, 2024 -

franceszarzuela responded

DAVE COGLE- Service Manager, TAMMY LETCHWORTH- Lane Manager, are scammers! Jay Gauthier has below average customer service and Anthony Bearden doesn't even care what you think. I was charged for a part that I didn't need and never should have been ordered. And for my previous visit TAMMY LETCHWORTH did the same thing to my AC repair.

January 30, 2024

I greatly appreciate getting a call to schedule the maintenance. Maggie's attention was alright, but I'd like more details on what was done and what's need to be done in the future More

by VCASTILLEJOS
Recommend Dealer
Yes
Employees Worked With
Maggie White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie White
January 30, 2024

Good The advisor was polite and the service was quicker than I thought it would be. More

by ashley77.aa
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
January 30, 2024

Mr Rowland was very professional and polite. Will visit again. Thank you so much. Will be back More

by dewellburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Rowland
January 29, 2024

I went to the dealer they had me shuffling between vendors at the end they asked me to complete an online application which I was hesitant at first but I finally decided to complete it. I have been l More

by CYNTHIAL_RIVERA
Recommend Dealer
No
Employees Worked With
Gibran Rivera
January 29, 2024

?? My experience that I had with the Jenkins Nissan dealership in Lakeland Florida was good. More

by karl_dickson
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
January 29, 2024

Yes , the service was very good . Prompt when arrived. Verry Happy with the services provided More

by NINI1360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

While I’m not crazy abbot the sales team, the service dept goes over and beyond in order to take care of your needs More

by Anaellis1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert in service dept
...
44
...