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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,234 Reviews

2,234 Reviews of Jenkins Nissan - Service Center

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November 26, 2024

I am so happy that Robin is back in service! She is an excellent advisor and takes really good care of us. She even gave me her cell phone number so we could text about the progress. More

by MARILYN.HUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
November 26, 2024

The service was very bad customer service is not very much helpful the advisors she not fit for the job no communication she aggressively., she need more training to do the job,thank your for let m More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin m Rockey
November 25, 2024

Very good, no nonsense, great service, very professional, friendly, quick service and clean showroom. Thank you More

by mayraaviles2012
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Lack of responsiveness to customers. No courtesy van. Difficult to reach by phone. New windshield wiper offer?? Never eligible. More

by neubart60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Windslow
November 25, 2024

The advisor was great. The technician that worked on my vehicle doesn’t know how to do an alignment correctly and didn’t test drive the vehicle. My steering wheel is at a More

by makaylamirandam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

It took a lot to put the pressure sensor in correctly seven times but they finally got it done thank you More

by ralbranch57@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Loved working with Steven. Felt confident he would see the job done and was delighted with the way it was done so quickly. More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
November 22, 2024

Very courteous attendants. I would also like to find out the rumbling noise in my car. More

by jacquelynsmith1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name but he was very nice and helpful.
November 22, 2024

It was nice to be able to come in for an oil change and not get hammered and fussed at and criticized by the technicians or the people who check you in that you were over on your mileage insist that the ot More

by dotter400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
November 18, 2024

my personal experience was at the service was good. I was at the dealership for four hours. Just too long.. Staff kept me informed, but that didn’t help matters.. More

by krumrieharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
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