Jenkins Nissan - Service Center

I had an oil change done back in October. My husband put brakes on my car a week ago and noticed my guard was not put back on. My husband does mechanic work on the side of his job driving for My husband put brakes on my car a week ago and noticed my guard was not put back on. My husband does mechanic work on the side of his job driving for Publix. I went up there on a Saturday he wasn't there. So I left the information with Maggie and she put it on his desk for me to call him on Monday. He gave me such the run around would not speak with me had other people speaking on his behalf. If he supposed to be the head person over them why be so unprofessional and not speak to a paying customer?? He told them to tell me there is no way his cameras can go back that far. And why not?? I just want my part put back on my car. It's been there all the time so why now?? Mario Never returned my call. Am very upset and so is my husband. More

You just replaced my transmission, yet the tech says the fluid is in the red... fluid is in the red... More

Service took way too long. My vehicle was just sitting and I had to ask about it to get information. My vehicle was just sitting and I had to ask about it to get information. More

Excellent service rep and wait time ok. Nice girls at the checkout ?? Nice personal all around Nice girls at the checkout ?? Nice personal all around More

I worked with Gilbert Rodriquez. . He is always very helpful and goes beyond what is expected . There is a dealership much closer to my house but I choose to drive to Lakeland for Jen . He is always very helpful and goes beyond what is expected . There is a dealership much closer to my house but I choose to drive to Lakeland for Jenkins because I am treated better and with respect.. More

Good Service department, the only thing i would change is the amount of time one has to wait for an oil change. How about putting up a monitor that the service advisor can update as the car is moving through the amount of time one has to wait for an oil change. How about putting up a monitor that the service advisor can update as the car is moving through the process. A status Board? More

Maggie white was very helpful and made my service go smoothly. But now that she no longer there, the service that Nissan deliver is not optimal. Making customer pay unnecessary thing, and not been hones smoothly. But now that she no longer there, the service that Nissan deliver is not optimal. Making customer pay unnecessary thing, and not been honest. New techs and service advisor not being knowledgeable. I'm very disappointed More

It took all day for them to figure out the cooling fan needed replaced after I told them. It could have been changed in a hour. needed replaced after I told them. It could have been changed in a hour. More

Knowledegeable Each serviceman in my presence at the dealership attended to my cars needs and were gentlemen. dealership attended to my cars needs and were gentlemen. More

Satisfied Satisfying and courteous Satisfying and Courteous. Reoccurring customer. Convenient location and service hour availability Cleanliness. Thank You Courteous. Reoccurring customer. Convenient location and service hour availability Cleanliness. Thank You More