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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,258 Reviews

2,258 Reviews of Jenkins Nissan - Service Center

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January 03, 2025

I gave the technician a coupon from Nissan for a free synthetic oil change and they put in just regular oil instead because the coupon was stuck to the back of the work order. No, I’m not happy about it. More

by JOHNJHURD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

It is nice and clean, good waiting area with complimentary drinks and snacks available while you wait More

by sbermudez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person not listed and can't remember his name
December 30, 2024

Store manager was very nice when I dropped the car off at the end of the night. My help past point was less than ideal. Tammie spoke in a condescending manner. She greeted me followed by silence, and then th More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Had an appointment and was told it would take about 1-1/2 hrs. Was there for over 3hrs with no communication that it was going to take double the time for an oil change. Very disappointed in the lack of com More

by MZH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department manager
December 25, 2024

Great service and they work very hard to help you get what you need at the price you want More

by S.CINQMARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Steve was fantastic on the phone suggesting I would receive quality parts for my car. Midas said I needed brakes and rotors. Steve and the mechanic showed me I didn’t need pads or rotors. The rotors ne More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
December 24, 2024

They do really good work at fair prices. I've bought and leased my last 7 vehicles from Jenkins Nissan. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Nice job and she also fix last time overcharged money, i think this service lady is honest and understands her work. More

by Raziabid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Zotz
December 23, 2024

I have checked all the dealers around and this one is best with rate and explanation.good to choose Jenkins More

by MALLIKHARJUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Quick service. Excellent customer service and great environment. Recommend to anyone to buy a. Susan here. More

by franzpi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.