Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,259 Reviews of Jenkins Nissan - Service Center
Sort by
August 01, 2019
My Murano has been there since yesterday and still waiting! I am dissatisfied and was lied too! MyMarano is still in the shop yesterday I asked for a car to be loaned to me and was told there was no car avai I am dissatisfied and was lied too! MyMarano is still in the shop yesterday I asked for a car to be loaned to me and was told there was no car available for one week and today after my cars been there all day they offered me a loaner car. More
by LSAC28
Verified CustomerEmployees Worked With
Tom
August 01, 2019
Excellent Service This dealership was great from the moment i walked in. The technician was great he updated every chance he got The wait was as expected not a min lo This dealership was great from the moment i walked in. The technician was great he updated every chance he got The wait was as expected not a min longer. I would recommend this dealership to others especially my family. More
by Diamond91
Employees Worked With
Steven
August 01, 2019
Great service and people I have never been to an automobile dealer that gave such impeccable attention! Everyone was on there “A” game. Shaun Wrens, my service advisor could I have never been to an automobile dealer that gave such impeccable attention! Everyone was on there “A” game. Shaun Wrens, my service advisor could not have been better! Very professional. Work was completed in time frame promised. More
by skoolmasterz
Employees Worked With
Shaun Wrens
August 01, 2019
Excellent Service Jenkins Nissan are a superior and honest car service center in comparison to Brandon Nissan. Good review of services purchased with the advisor gave o Jenkins Nissan are a superior and honest car service center in comparison to Brandon Nissan. Good review of services purchased with the advisor gave opportunity to make adjustments and get only the services needed. Jenkins Nissan honors the appointment system and they are very efficient. My waiting time was between 1 hr to 1.5 as they promised. Service provided: oil change, air filters change, tires rotation, air conditioner flap valve replacement and multi points inspection. I’m satisfied with the service and outcome. Thank you Jenkins Nissan. More
by LUIS_ROD33
Employees Worked With
Mark Lopez Roja
July 31, 2019
Tire issues I purchased a new 2018 Frontier. The tires would vibrate so bad they would shake the vehicle. They attempted to balance a couple times. Instead of rep I purchased a new 2018 Frontier. The tires would vibrate so bad they would shake the vehicle. They attempted to balance a couple times. Instead of replacing with a new brand of tire, they just replaced the wheels and tires off a new truck. Same tire as before. Still shakes. Haven’t taken it back because they didn’t care before. Waste of my time. The whole dealership is a joke. More
by nick.cilley
Employees Worked With
Employee not listed
July 30, 2019
Pleased The service advisor at Nissan Steven Souffron was very professional and very attentive to my needs. He also seemed to be very knowledgeable, apprecia The service advisor at Nissan Steven Souffron was very professional and very attentive to my needs. He also seemed to be very knowledgeable, appreciate how he keep me posted on status of my vehicle. More
by musicperez
Employees Worked With
Steven Souffran
July 30, 2019
Okay service Anthony that took care of the servicing of my car was fine and they did what was needed but when I came to pay, the checkout girls don’t even make eye Anthony that took care of the servicing of my car was fine and they did what was needed but when I came to pay, the checkout girls don’t even make eye contact and then I tried to ask some questions about my key that didn’t work and no one wanted to help me. We would go here more frequently if people were friendly and helpful but instead you’re missing business. More
by MICLEEMCGEE
Employees Worked With
Anthony
July 29, 2019
Steven is the best! Just for an oil change is by far the best experience Steven is the guy to go to. I mean he gets things done and by that he always makes sure your sati Just for an oil change is by far the best experience Steven is the guy to go to. I mean he gets things done and by that he always makes sure your satisfied. He listens to you, very attentive, awesome, fast, reliable guy. I've bought 2 cars from here so far and the other side of customer service is great as well. I love Nissan Jenkins. And thank you Steven for always taking good care of me every time I go i appreciate the dedication. More
by JG1436816
Employees Worked With
Steven
July 29, 2019
Good price and professional service David was great keeping me informed and went out of his way to insure I was satisfied. Always confident that I am getting great service at this dea David was great keeping me informed and went out of his way to insure I was satisfied. Always confident that I am getting great service at this dealership. People are very friendly. More
by robyn.allen
Employees Worked With
David Cogle, Dylan Graig
July 29, 2019
Mixed Feelings I brought my 2013 Nissan Altima in for service. Had a tune-up, brake job and AC looked at for blowing hot air. Ended up I had to return 2 more times t I brought my 2013 Nissan Altima in for service. Had a tune-up, brake job and AC looked at for blowing hot air. Ended up I had to return 2 more times to hopefully get it right, so far so good. Not sure if it was mis-diagnosed each time or a process of elimination. It is just alot of time and miles back and forth to Jenkins to make the repair right and spend extra money that you believe may not have needed to be done in the first place. Thats my opinion. Your service advisor, Dave, and others I may have spoken to were all very professional and nice to deal with. More
by MATICH13
Employees Worked With
Dave in service.
