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2,266 Reviews of Jenkins Nissan - Service Center
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November 07, 2019
Service associate great, mechanic logging time Took car in for engine light. 1 hr later got update. Pointing to paperwork i was informed the the “jhbfinmax783hbc” code indicates the need to take m Took car in for engine light. 1 hr later got update. Pointing to paperwork i was informed the the “jhbfinmax783hbc” code indicates the need to take more steps to find the problem. Then 20 minutes the O2 sensor needs change. (On line shows loose gas cap or O2 sensor as most likely problem) I was sold an extended service warranty which should cover. The associate called and found that only the dealer that sold the car with 5 miles on it will honor the sensor. 4 or 5 other services ALL Fluid Changes commenced. 1 light bulb change, After 3 more hours i asked if some fluid was being airfreighted in from China. Lots of scurrying. Service manager came to explain how all the extra services take time , for example the differential take 1 hour to drain 12 quarts. Thought latter i should have said “you charge an hour ... it doesn’t take an hour” Ended with a patronizing pat on the arm. Things started to happen, service associate ran fluids from the cage to the car, i sat down,,, 15 minutes later car was done. 5.5 hours. Slow walking service because everyone knowing the chargeable hours does not make for happy customers or healthy work environment. Something to think about. More
by Buy Somewhereelse
Verified CustomerEmployees Worked With
Not sure
November 07, 2019
Sean was great . Repair was fast. Price was very reasonable. Thank you for taking care of my car and switching my tire out for me. . Repair was fast. Price was very reasonable. Thank you for taking care of my car and switching my tire out for me. More
by matthew.hills
Employees Worked With
Sean Wren
November 07, 2019
Fluids changed Great service and the person that did the oil change on my car was very friendly and helpfulExplain to me what was needed when I reached 30,000 miles Great service and the person that did the oil change on my car was very friendly and helpfulExplain to me what was needed when I reached 30,000 miles More
by glennahartford
Employees Worked With
Julio Rivera, Steven Souffornt, Sean Wren
November 07, 2019
fast service great service , but forgot to check one item. air press. sensor still lit after 4 months. Starting to get used to it. Might get fixed next time. great service , but forgot to check one item. air press. sensor still lit after 4 months. Starting to get used to it. Might get fixed next time. More
by SWEEDX
Employees Worked With
Other Employees :
Mark Lopez, Steven Souffornt, Sean Wren, Thomas Chrzanowski, Paul DeMiere
November 04, 2019
Went for oil change ended up buying new vehicle The best team of guys to work with! Went in for oil change and ended up buying a new vehicle! Traded our Armada for a kicks! We really downsized! An The best team of guys to work with! Went in for oil change and ended up buying a new vehicle! Traded our Armada for a kicks! We really downsized! Anthony in service is awesome! Cavin in sales is a fantastic salesman! No pressure just fun! Thank you both for all your time. More
by SKMKFLA
October 31, 2019
Great service department. My service writer was so cordial. I had a great experience. My service writer was just great he made sure at write up to get the correct information and directed me to the waiting area I had a great experience. My service writer was just great he made sure at write up to get the correct information and directed me to the waiting area. More
by donagooden2k6
Employees Worked With
Dylan Craige, Sean Wren
October 24, 2019
Oil change & New tires I went in for an oil change and to get my tires rotated. The service guy (can't remember name) was super. He came to tell me my tires were 3 of my 4 t I went in for an oil change and to get my tires rotated. The service guy (can't remember name) was super. He came to tell me my tires were 3 of my 4 tires did not have enough tread to drive safely & the 4th was little better. I agreed to purchase the tires and all that goes with buying new tires. He kept me posted on where we were in service several times. Even though I didn't plan on 3+ hours wait, it wasn't unpleasant, and the service was excellent. More
by pkjjcopeland
Employees Worked With
Can't Remember
October 22, 2019
Great service I had to go back to the dealership after having my door handle replaced because it was scratched in the process of replacing it. I was able to get ri I had to go back to the dealership after having my door handle replaced because it was scratched in the process of replacing it. I was able to get right in on the 2nd trip. I didn’t have to wait more than 30 minutes. I think the guys name was Vince, he replaced the part himself. More
by CYNDIWILL
Employees Worked With
Vince Mcquire
October 17, 2019
Great Got in and out fixed problem thanks . Service was great no pressure to do more than I wanted took a couple of hours to get the job done. Got in and out fixed problem thanks . Service was great no pressure to do more than I wanted took a couple of hours to get the job done. More
by HSPRADLIN1
Employees Worked With
Steven Souffornt
October 16, 2019
Really good I had a really good and fast service for just an oil change and tier rotation.The staff were kind and helpful.Everything i needed was in the waiting a I had a really good and fast service for just an oil change and tier rotation.The staff were kind and helpful.Everything i needed was in the waiting area. the price was good. More
by mitzi.l.baker.iu58
