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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,266 Reviews

2,266 Reviews of Jenkins Nissan - Service Center

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November 19, 2019

Good customer service Thank you for the good prices and for the good customer service. I sure will come back for more services on the near future Ginna More

by marisol.ting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Steven Souffornt, Vince Mcquire, Joe Lee, Sean Wren, Thomas Chrzanowski
Nov 20, 2019 -

Jenkins Nissan responded

We are happy we could provide you with a positive experience! We appreciate your business.

Nov 20, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we appreciate your business and look forward to working with you again in the future.

November 18, 2019

Oil change Took about an hour took the car in waited inside the lobby with wife and kid. My son was a bit hard to control just sitting in the lobby but there was More

by FLAVIOBALMACEDA1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we appreciate your business.

November 18, 2019

Survey You can’t beat a $6 oil change. Plus it’s located near my work place. So with the price of an oil change and close proximity of the location of my emp More

by jjcalandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Souffornt
Nov 20, 2019 -

Jenkins Nissan responded

We are happy we could provide you with a positive experience! We appreciate your business.

November 18, 2019

Quick oil change Always able to get in and get out with detail review of upcoming service and looking up for recalls. Always friendly staff willing to help and plan fo More

by mojo13rn12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Souffornt
Nov 20, 2019 -

Jenkins Nissan responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2019

Fast professional service Made appointment for oil change, Service Dept. was packed, but in and out in one hour, advice but no hard sell. Stevens was great. Website needs updat More

by RLC336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, Steven Souffornt
Nov 20, 2019 -

Jenkins Nissan responded

We are happy we could provide you with a positive experience! We appreciate your business.

November 13, 2019

unhappy I went in for an oil change which went fine however, I had stated that my transmission when it was shifted into a lower gear would sometimes stay in More

by showj9
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim, Sean Wren
November 13, 2019

Appts mean nothing Arrived at was told it would be a 2 hour wait with an appt. Seems ridiculous. If you make an appt, you should have the smallest amount of priority. More

by carla_ann26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2019 -

Jenkins Nissan responded

Thank you for bringing this up to our attention. We will use your comments to refine our efforts to ensure this issue doe not happen again. Please don't hesitate to reach out to us if there's anything more we can do!

November 12, 2019

Work done on time Having air bags replaced , was told it would take about 2 hours , I waited at the dealership my car was done within the 2 hours. Very pleased. More

by CINDY_T11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Souffornt
Nov 20, 2019 -

Jenkins Nissan responded

We are happy we could provide you with a positive experience! We appreciate your business.

November 09, 2019

Maintinance Prompt, courteuos, and consideration representatives. The price for an oil change can not be beat. The work was completed faster than I expected. I do More

by clevrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Mcquire
Nov 13, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we appreciate your business.

November 08, 2019

Todo bien , trato bastante amable, tomé la cita por teléfono, fui el día programado y al llegar me atendieron al momento, le hicieron su primer servicio al vehí More

by lsanchez113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Souffornt
Nov 13, 2019 -

Jenkins Nissan responded

Gracias por su comentario, apreciamos su visita.

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