2,266 Reviews of Jenkins Nissan - Service Center
Good customer service Thank you for the good prices and for the good customer service. I sure will come back for more services on the near future Ginna Thank you for the good prices and for the good customer service. I sure will come back for more services on the near future Ginna More
Oil change Took about an hour took the car in waited inside the lobby with wife and kid. My son was a bit hard to control just sitting in the lobby but there was Took about an hour took the car in waited inside the lobby with wife and kid. My son was a bit hard to control just sitting in the lobby but there was atleast snacks and drinks so that was good. More
Survey You can’t beat a $6 oil change. Plus it’s located near my work place. So with the price of an oil change and close proximity of the location of my emp You can’t beat a $6 oil change. Plus it’s located near my work place. So with the price of an oil change and close proximity of the location of my employment I use Jenkins Nissan. I have purchased both Pathfinders I’ve owned from Jenkins. More
Quick oil change Always able to get in and get out with detail review of upcoming service and looking up for recalls. Always friendly staff willing to help and plan fo Always able to get in and get out with detail review of upcoming service and looking up for recalls. Always friendly staff willing to help and plan for the future service. More
Fast professional service Made appointment for oil change, Service Dept. was packed, but in and out in one hour, advice but no hard sell. Stevens was great. Website needs updat Made appointment for oil change, Service Dept. was packed, but in and out in one hour, advice but no hard sell. Stevens was great. Website needs updating. More
unhappy I went in for an oil change which went fine however, I had stated that my transmission when it was shifted into a lower gear would sometimes stay in I went in for an oil change which went fine however, I had stated that my transmission when it was shifted into a lower gear would sometimes stay in that gear (such as 4th) the next time I attempted to shift into drive. In other words, it would come back out of 4th fine into other gears such as P, N, R, or lower gears but would not go back into D. So I told them I created a mechanical jig that sits in the gear slot so it could NOT be put into a lower gear. I also told them I did not want them to check it - was just getting some info for now. However, when I went to pick it up that evening, the jig was removed and guess what gear it had been shifted into and is now stuck(4th). I am not very happy. I was not ready to address this issue at this time and had a temporary patch that did the trick. Sean was my service contact who was personable, took the time to answer my questions, and as far as I know was not involved with this mishap, though there may have been a communication lapse as to what the customer wanted and did NOT want. Tim did the maintenance and I presume removed the jig and intentionally shifted it into 4th where it still remains when I go to shift it into D. Regards, Josh More
Appts mean nothing Arrived at was told it would be a 2 hour wait with an appt. Seems ridiculous. If you make an appt, you should have the smallest amount of priority. Arrived at was told it would be a 2 hour wait with an appt. Seems ridiculous. If you make an appt, you should have the smallest amount of priority. More
Work done on time Having air bags replaced , was told it would take about 2 hours , I waited at the dealership my car was done within the 2 hours. Very pleased. Having air bags replaced , was told it would take about 2 hours , I waited at the dealership my car was done within the 2 hours. Very pleased. More
Maintinance Prompt, courteuos, and consideration representatives. The price for an oil change can not be beat. The work was completed faster than I expected. I do Prompt, courteuos, and consideration representatives. The price for an oil change can not be beat. The work was completed faster than I expected. I do recommend this service center. More
Todo bien , trato bastante amable, tomé la cita por teléfono, fui el día programado y al llegar me atendieron al momento, le hicieron su primer servicio al vehí , trato bastante amable, tomé la cita por teléfono, fui el día programado y al llegar me atendieron al momento, le hicieron su primer servicio al vehículo y no tardaron mucho, ya ni a la hora nos hablamos ido, More