2,282 Reviews of Jenkins Nissan - Service Center
The lack of communication, the run around, the lengthy waiting time when scheduled and advised I’d be waiting (5.5 hours), the work not being done and not being communicated with. Being able to schedul waiting time when scheduled and advised I’d be waiting (5.5 hours), the work not being done and not being communicated with. Being able to schedule for Monday at 4pm for a recall only to get there and be told no one is there to do any work. Getting a loaner, thankfully, being told my car will be the 1st to be worked on, I left it over night, then to call at almost 3pm the next day and your technician doesn’t even know your car was there. Then being given a time, I called them to be told I don’t need the windshield calibrated; all work wasn’t even completed. I could go on and I won’t but after spending over $1500 on maintenance, fact is, I just won’t be going to Jenkins for my Nissan.. More
Wait time was a bit long, and it was freezing cold in the waiting area. People were great! waiting area. People were great! More
Very clean and orderly. The Service and Sales department are very professional. Go TRUMP 2024!!!! The Service and Sales department are very professional. Go TRUMP 2024!!!! More
We took our Nissan vehicle to Jenkins Nissan for AC repair. Gil Rodriguez acted as an excellent professional and communicative lane manager for our service advising needs. He was essential in getting t repair. Gil Rodriguez acted as an excellent professional and communicative lane manager for our service advising needs. He was essential in getting the repair completed. We highly recommend this dealership for his passionate service. More
They tell you a price and when you go there is another price. And least but not less, they don’t respectfully people time. 2 hours for an engine oil and filter price. And least but not less, they don’t respectfully people time. 2 hours for an engine oil and filter More
Great service very informative kids loved the waiting room and complementary snacks. Nice that they offer a car wash option room and complementary snacks. Nice that they offer a car wash option More
Dee was so helpful and provided excellent customer service. He answered all my questions and went above and beyond to help me and keep me informed. service. He answered all my questions and went above and beyond to help me and keep me informed. More
It was excellent in the time it took for the oil change. The people were friendly and told the things I should address with my car in the future. The people were friendly and told the things I should address with my car in the future. More