2,260 Reviews of Jenkins Nissan - Service Center
I have a new 23 rogue. I brought my car there for first oil change. I told advisor that my back tire was low. They never checked tire. I was driving home and saw the pr I brought my car there for first oil change. I told advisor that my back tire was low. They never checked tire. I was driving home and saw the pressure was still low. I brought car in for 2nd oil change. I told advisor of my concerns with tire and wind shield wiper fluid. Again I was told everything ok! I told advisor I am sure there is some wrong w tire. He came back and said there was a nail in it! So I got a patch on tire. I was there 2 1/2 hours with an appointment. My advisor did not keep me updated! I drove off and noticed there was no wiper fluid in vehicle after I told advisor!! No one filled it with oil change. And the tire pressures were all off! One had 40 pounds of pressure while the others 33! In conclusion I had to waste my time and go back there to have problems with the service fixed! The advisor that I encountered for 2nd visit was exceptional. His name was Gill. More
Great and expedient services. Jaypee was very accommodating. We missed our appointment window but he was able to work us in later in the day. Thanks so much! Jaypee was very accommodating. We missed our appointment window but he was able to work us in later in the day. Thanks so much! More
Love the dealership it was great but needs to get better with service on the cars.. making appointments for service and then sitting waiting 2 hours after appointment is not call for with service on the cars.. making appointments for service and then sitting waiting 2 hours after appointment is not call for More
I thought the ac diagnostic testing was way too expensive and then the price of the part was going to be horrible too. Then there was no problem with the AC after my daughter in law left w the car. I’d neve and then the price of the part was going to be horrible too. Then there was no problem with the AC after my daughter in law left w the car. I’d never go back there!!! More
Jenkins Nissan was not able to diagnose what was wrong with my car when I took it in. I took my car to another dealer and they were able to help me. with my car when I took it in. I took my car to another dealer and they were able to help me. More
Luis was nice to us, He answered all questions kindly and clearly..He also provided good service after buying the car. We are very satisfied with the service. clearly..He also provided good service after buying the car. We are very satisfied with the service. More
selectEd vehicle on first visit. came back 3 days later with cashiers check for full price. it took 3 and 1/2 hours to complete transaction. 6 weeks later vehicle would not shift came back 3 days later with cashiers check for full price. it took 3 and 1/2 hours to complete transaction. 6 weeks later vehicle would not shift properly. notified dealer who said bring it and we will take care of you. they said it needs a new transmission at cost of $8000.00. they understand it is unfortunate but that is what it is. no consideration given that I only had it 6 weeks took it to Tim moye transmission shop fixed in 2 days for $2100.00.nuffsaid More
Great experience dealing with sales department, Luis and Al and finance dept., Mike. Great customer service all the way. Al and finance dept., Mike. Great customer service all the way. More
I always get great fast friendly customer service while getting my care serviced thank you getting my care serviced thank you More