Jenkins Nissan of Leesburg - Service Center

Id like to thank Jenkins Nissan for their outstanding customer service! Ive owned my Nissan for a year and have had terrible experiences at other locations. My car was serviced by Carmax in Tampa and the customer service! Ive owned my Nissan for a year and have had terrible experiences at other locations. My car was serviced by Carmax in Tampa and the service there was herrendous! My car has been back and forth to Nissan Maus in Tampa, and they misdiagnosed and failed to complete the repair correctly three times! Then I began taking my car to Wesley Chapel Nissan. They are cocky and short with you there, poor customer service, no care, and they misdiagnosed a problem with my car twice and lied about the diagnosis because they didnt want to repair the issue while it was still under a full warranty. The issue was never actually repaired when they said it was, and gave me a wishy-washy explanation of what the problem was. Awful experience with them. 10 months ago I moved to Leesburg and have been using Jenkins Nissan for my car care services since. Always a great experience, my car gets repaired quickly and correctly every time, with super friendly attendants who take the time to answer all your concerns. Excellent customer service! My last service on Monday, March 20th, 2023. The boss man, "Ronald Carter", took excellent care of me and my car! He has a wonderful personality and took the time to address all the concerns I was having. He got me out the door quickly with my car repaired and running again so that I could still get to work that evening instead of calling out or having to take a taxi to work. I highly recomend this location and its services. They have an outstanding team working there. Thank you to all the employees at Jenkins Nissan of Leesburg for your outstanding customer service, I truly appreciate you all! More

Zach Slatton was great! Surprisingly, we were in and without having to wait too long. Surprisingly, we were in and without having to wait too long. More

The service I have gotten today was the Best customer service ever. From Justin my sales rep to Jeff the sales manager to Danovan Khan the Service to Kevin in parts to the detail dept. Our first service service ever. From Justin my sales rep to Jeff the sales manager to Danovan Khan the Service to Kevin in parts to the detail dept. Our first service experience was above and beyond what we expected. More

Had such a great experience my service advisor was amazing and surprisingly got in and out without having to wait so long. amazing and surprisingly got in and out without having to wait so long. More

Very helpful and clean and knowledgeable. Good to work with. Easy to contact and staff very helpful. Good to work with. Easy to contact and staff very helpful. More

My appointment time was honored without delay. Service was prompt and staff were friendly. I appreciate how thorough the service department works to make sure my car is running smoothly. Service was prompt and staff were friendly. I appreciate how thorough the service department works to make sure my car is running smoothly. More

The service was completed as planned. This was my first service since purchasing the car. This was my first service since purchasing the car. More

A really enjoyable service, especially my service Tech Darren. He is very efficient and personable and took very good care of me and my auto. Darren. He is very efficient and personable and took very good care of me and my auto. More

This was my first time bringing any vehicle to Jenkins Nissan service group. So 1st impressions were extremely important. Darren Droke did an exceptional job making me comfortable while I was waiting on t Nissan service group. So 1st impressions were extremely important. Darren Droke did an exceptional job making me comfortable while I was waiting on the completion of my service appointment. I look forward to my next visit. More

Being an out of towner, the staff was friendly and listened to my concerns. Happy I chose you to service my vehicle. Thank you! listened to my concerns. Happy I chose you to service my vehicle. Thank you! More