Jenkins Nissan of Leesburg - Service Center

Service Plan Coupons > Oil Change Although I've had some mishaps in the Finance Dept: initial purchase paperwork was for the wrong vehicle with another VIN, which caused me the headach Although I've had some mishaps in the Finance Dept: initial purchase paperwork was for the wrong vehicle with another VIN, which caused me the headache of having to spend additional time fixing my insurance coverage and provide the corrected insurance to my credit union before they forced their own insurance on me, and then having to resign the correct purchase paperwork (time, time, and more of my time), my experience in the Service Dept has always been top notch. (I've purchased two vehicles from this dealership.) My service tech, Ronald Carter, greeted me immediately. We ran into an issue with the Service Plan I had purchased under my financing; the finance person who sold me the wrong car cancelled my service plan and never reinstated it on my correct car; I'm not mentioning her name because she's no longer with Jenkins Nissan. Ronald and my Sales person, Kade, took care of me due to the situation and I still received an oil change with no issues. Many thanks to Ronald and Kade for going above and beyond! More

Friendly and professional. Was met by a friendly and professional Service Writer named Tom. He assisted me in finding a coupon online to help with the charges. Everything was Was met by a friendly and professional Service Writer named Tom. He assisted me in finding a coupon online to help with the charges. Everything was done in a very timely manner and with expertise. Was a very enjoyable experience from my arrival to my departure.. More

Oil Change The Service personnel was friendly and courteous, and answered my questions. The wait time was minimal and I was in and out in a timely manner. The Service personnel was friendly and courteous, and answered my questions. The wait time was minimal and I was in and out in a timely manner. More

Great service . Not only do they provide great service , the wait time was minimal and the work done right . Tom was my service person He was courteous and made sure Not only do they provide great service , the wait time was minimal and the work done right . Tom was my service person He was courteous and made sure I was satisfied with the work completed . He also answered all my questions concerning any future maintenance required to keep my car running well More

Enjoyed the service and how helpful everyone was Excellent service, will be back again. Very helpful sale people, explained the service I needed up front, no hidden costs, finished in timely manner. Excellent service, will be back again. Very helpful sale people, explained the service I needed up front, no hidden costs, finished in timely manner. Thanks More

Oil change tire repair Service personal were very friendly and kept me informed when needed. The waiting room was good with free donuts and coffee. The complimentery car was Service personal were very friendly and kept me informed when needed. The waiting room was good with free donuts and coffee. The complimentery car wash was a nice added touch to the experience. More

Wonderfull fast service My service was completed very fast and before the time quoted by my service advisor. They are top notch and truly exceptional. From the premium wifi t My service was completed very fast and before the time quoted by my service advisor. They are top notch and truly exceptional. From the premium wifi to the premium coffee and other amenities they offer they made the short time I was there fantastic. My vehicle looked marvelous as I was surprised they had washed it and vac the front floor boards. The donuts were awsome and the coffee was amazing. More

Excellent Ronnie is always friendly & very helpful. He takes good care of my car. Always checking to make sure I ‘m happy about my service before I issue paym Ronnie is always friendly & very helpful. He takes good care of my car. Always checking to make sure I ‘m happy about my service before I issue payment. More

Vehicle recall not performed as specified by manufacturer Received recall notice for my 2009 murano. Scheduled an appointment with Jenkins Nissan of leesburg Florida. Was told by service advisor I would have Received recall notice for my 2009 murano. Scheduled an appointment with Jenkins Nissan of leesburg Florida. Was told by service advisor I would have to pay for service and get reimbursed by Nissan. Reading the recall notice it said no charge for parts and labor for repairs so I pushed back and read the notice to service advisor. They said my recall notice doesn’t matter I’d have to pay. So I said no for now and would call Nissan for clarification. I went to leave and my car wouldn’t start. Come to find out they had been under my car hood without authorization while I was talking to the service advisor. So they screwed me somehow but I can’t prove it. Don’t take your car to Jenkins. They act like your best buddy while laughing all the way to the bank. More

Outstanding Our service provider, Ronnie went above & beyond to be sure our car was serviced to our satisfaction. He made sure everything was going good with the Our service provider, Ronnie went above & beyond to be sure our car was serviced to our satisfaction. He made sure everything was going good with the vehicle! More