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Jenkins Nissan of Leesburg - Service Center

Leesburg, FL

4.8
903 Reviews

903 Reviews of Jenkins Nissan of Leesburg - Service Center

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May 24, 2019

Above and beyond Dropped my vehicle after vacation for an oil change and tire rotation. Upon picking up my vehicle, I found that they had washed the exterior, which I More

by danroyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Schettino
May 24, 2019 -

Jenkins Nissan of Leesburg responded

Dear Dan Royle, We are thrilled to hear about your experience with our service team! Our customers are very important to us and we delight in providing exceptional service each time! Thank you for this awesome review and for the 5-star rating! See you next time! The Jenkins Nissan of Leesburg Team

May 22, 2019

Ronnie Carter Service We were in Fl. on vacation when our transmission went out. We found your dealership on GPS. It was almost closing time when we got there. Ronnie Cart More

by ron54321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Jenkins Nissan of Leesburg responded

ron54321, We are delighted to hear about your experience with our service team! Our staff is dedicated to providing you with truly exceptional service and we are happy to hear that's just what you received! We thank you for sharing this feedback with us and also for this wonderful review! The Jenkins Nissan of Leesburg Team

May 18, 2019

Friendly and Excellent Service. I've been to at least three other Nissan dealerships in the New England area and none could compare with the attention and courtesy of Jenkins Nissan More

by ctgal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Izzo, Alan Woodyard, Jeremy Ulecki
May 20, 2019 -

Jenkins Nissan of Leesburg responded

Dear ctgal, We are delighted to hear about your positive experience with our service department! We are so happy that you were able to experience truly exceptional service! We thank you for taking the time to complete this wonderful review and for allowing us to earn your business! Regards, The Jenkins Nissan of Leesburg Team

May 03, 2019

All are Frindly and knowledgeable and,The very Best. David Smith was out Service Advisor. His personal attention to our vehicle service and to us as customers was truly above and beyond what is required More

by echos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Smith Service Advisor. There at more names that I do not ercall, all are the very best, Shaun Mickle, Charles Darrow
May 13, 2019 -

Jenkins Nissan of Leesburg responded

Dear echos, We are so happy to get feedback from you regarding our team! Our goal is to ensure our customers are completely satisfied and we are delighted to see our team exceeded your expectations! Thank you for allowing us to earn your business and we will see you at your next visit! The Jenkins Nissan of Leesburg Team

May 02, 2019

“You Guys & Gals Rock!!” Yes they are!! KUDOS to David Smith, my Service Advisor, for providing me with EXCELLENT service; David went above and beyond, to make sure my car was More

by Dr. Dorothy E. Hooks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith , Myrna Lewis-Belfon, Alan Woodyard
May 03, 2019 -

Jenkins Nissan of Leesburg responded

Dear Dr. Dorothy E. Hooks, We are so happy to see that we provided you with truly exceptional service! We are so grateful to have earned your business and look forward to continue to serve you! Thank you! The Jenkins Nissan of Leesburg Team

April 27, 2019

Awesome! Excellent, way beyond what I expected. The service manager Tom Izzy and Service writer David Smith are as good as you can get. I don’t have enough goo More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith, Thomas Izzo
May 02, 2019 -

Jenkins Nissan of Leesburg responded

Dear Leo, We are so happy to hear about your experience with our service team! We strive to provide you with exceptional service always! Thank you so much for the review and we look forward to seeing you at the next visit! Thank you, The Jenkins Nissan of Leesburg Team

April 26, 2019

the service department was excellent, Nick was great The experience in the service department was excellent. Very Professional and kept me up on the progress. My problem is with the Sales department. More

by kla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincey Lindsey, Nicholas Schettino
May 02, 2019 -

Jenkins Nissan of Leesburg responded

Dear kla, We are happy to hear about your positive experience with our service department! We would also like to apologize for your encounter with the member of our sales team. As sales people, they are instructed to make information available to our customers in the event they may be interested in seeing what options they have. We are sorry if this approach did not meet your expectations. Thank you for your feedback as it helps us to improve our service. Regards, Maria Rodriguez Customer Relations Manager Jenkins Nissan of Leesburg

April 25, 2019

It was timely and good . I had no problems with the service, they recommended a filter to be changed. They brought the filter for me to see it and I said fine. Then I was More

by disneyfan611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy McCumber, Thomas Izzo, Nicholas Schettino, Jeremy Ulecki
May 02, 2019 -

Jenkins Nissan of Leesburg responded

Dear disneyfan611, We are thrilled to hear about your positive experience! Our staff strives to provide the best service during your visit! Look forward to seeing you next time! The Jenkins Nissan of Leesburg Team

April 24, 2019

upsetting didn't fix the car, wanted 2800 for anew catalytic converter. then sent out a man to buy the car for 3000 even though it has 80,000 miles on it. didn' More

by frank shaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas Schettino
May 01, 2019 -

Jenkins Nissan of Leesburg responded

Dear Mr. Frank Shaw, We regret to see that you had a negative experience with our service department. We are sorry to hear we did not meet your expectations. Your concerns have been forwarded to the appropriate manager and you will be contacted for resolution. Thank you. Regards, Maria Rodriguez Customer Relations Manager Jenkins Nissan of Leesburg maria_rodriguez@jenkinscars.com

April 21, 2019

90k mile service on my 2012 quest sl. Ronnie, the service adviser was great. Explained everything beforehand and actually advised me on my options. Gave me a loaner at no charge. Car runs More

by Millerandmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Jenkins Nissan of Leesburg responded

Dear Millerandmark, We are so happy to hear about your positive experience! We appreciate your patronage and for allowing us to earn your business! Thank you, The Jenkins Nissan of Leesburg Team

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