Jenkins Nissan of Leesburg - Service Center

I brought my Rogue to Nissan for Ronnie to have looked at to do a full diagnostic on it. Things just weren't right. In the midst of it all, Ronnie was telling me it was a good time to buy, but wasn't pus to do a full diagnostic on it. Things just weren't right. In the midst of it all, Ronnie was telling me it was a good time to buy, but wasn't pushing that matter. I went in and spoke with Lucas and then we decided to wait to see what was wrong with my Rogue before going forward. I went back the next day and Jose in sales said hey to me as if he had known me for years. I then, felt like I was part of their family. I was treated with the most respect and eveeyone was very honest with me. We ended up trading my 2011 Rogue in for a 2015 Rogue with only 36k miles and a limited lifetime warranty. Between Lucas and Ronnie, they genuinely showed they cared about mine and my kids' safety first and made sure we were taken care of from the moment we walked through their doors until the moment we left and I never left feeling unhappy or like I wasn't part of their family. Thank you to everyone thay worked with my son and I. Thank you, Ronnie, for being honest and jot just trying to take all my money. Much appreciated, we will be back in the future. My daughter and husband will be buying their next cars from your team. Thank you, again. More

Brought my 2018 Nissan Murano in for a system error that was coming up on my screen. They got me right in and detected the problem, fixed it, and I was on my way. Ronnie Carter was my Service Advisor, and w was coming up on my screen. They got me right in and detected the problem, fixed it, and I was on my way. Ronnie Carter was my Service Advisor, and was outstanding and over the top with customer service. It was greatly appreciated and a true surprise. Additionally, there were a couple other employees who went out of their way to guide us to the waiting area and navigate our way out. More

I always have great service experiences -- they people are always - friendly, helpful, knowledgeable and quick. All my questions are answered in such a way that I can understand what they are talking abo are always - friendly, helpful, knowledgeable and quick. All my questions are answered in such a way that I can understand what they are talking about. More

I came in for my service without an appointment. I was checked in within minutes and went to the waiting area. The area was clean and well kept. Social distancing cautions were in evidence. Employees w checked in within minutes and went to the waiting area. The area was clean and well kept. Social distancing cautions were in evidence. Employees were practicing social distancing and using appropriate PPE. My Rogue was service expeditiously and brought around to the entrance complete and cleaner than when I brought it in. The service representative took care of checkout and escorted me back to my vehicle. More

Ronnie was so helpful on the phone and in person. Delivery and pickup of my car was seamless and convenient. Great job, Ronnie! Well done. Delivery and pickup of my car was seamless and convenient. Great job, Ronnie! Well done. More

I always get good service at this dealership. that's the reason I got my second lease with them. Ron Carter always gives good personal touch to the service.. reason I got my second lease with them. Ron Carter always gives good personal touch to the service.. More

Obviously management changes since my last visit. Customer service was 100% better. Social distancing and mask wearing observed. Felt they cared about my experience. Thank you. Customer service was 100% better. Social distancing and mask wearing observed. Felt they cared about my experience. Thank you. More