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Jenkins Nissan of Leesburg - Service Center

Leesburg, FL

4.9
903 Reviews

903 Reviews of Jenkins Nissan of Leesburg - Service Center

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January 17, 2023

Can in for an oil change and some recall notice work. Obed explained everything to me and the service was performed quickly. More

by jocntrusty
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Matos
January 17, 2023

Best customer service and my Rep Obed Matos was amazing! He is excellent and treat his customers very well. More

by ZerleeneKellum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Matos
January 16, 2023

Ronnie got me right in and taken care of. Made sure to find my plan and explain what was covered. Answered my questions and promised to get me out as soon as possible. Great service, even i More

by Panda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robins Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

I was met shortly after I drove up. The Service person listened to all my comments. He found two recalls which could resolve the issues I was having. He ordered the parts for my recall More

by jabibas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Matos
January 15, 2023

Met right away. Service was good. Agent apologized for the delay - 1hr, 45 min for an oil change and tire rotation. More

by twilczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

I have been trying to reach Maria Director of Customer and Community Relations 352-620-2264 Ext. 3487 for over a week and unable to reach her and her voicemail is full due to and horrible experience for More

by yoda1352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Carter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Droke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obed Matos
Jan 13, 2023 -

Jenkins Nissan of Leesburg responded

Good morning, Can you provide your name and best number to reach you at Maria_patino@jenkinscars.com or contact me at (352)342-3772. Thank you kindly, Maria Patino.

January 10, 2023

Ronnie Carter made me feel so welcome immediately with just the right questions and with humor. He walked me to where I needed to wait and was in touch with me with updates on my cars progress. More

by Dee Dee and Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Great customer service from service department. Professional and caring about their customers along with an explanation that was understandable.⁰ More

by Mastergee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

Ronnie in the service department took great care of us. He explained the repairs thoroughly, gave us a reasonable timetable to expect, and made us feel appreciated. More

by davidlparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

Service dept was great. Ronnie Carter has a wonderfully positive attitude that makes the experience very comfortable More

by Nola
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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