Maus Nissan of Crystal River - Service Center

Great service - very knowledgeable- happy with work done -I took my Nissan Xterra there to have it looked at because my four-wheel-drive was not going into gear after they first took a look at it and called -I took my Nissan Xterra there to have it looked at because my four-wheel-drive was not going into gear after they first took a look at it and called me back they said I needed an ABS sensor they cost $450 after agreeing to that they called me back the next day and said that that wasn’t a problem that it was the wires after discussing it for a little while and giving them some tips and tricks on exactly what to look for they were able to diagnose the problem in reverse just two wires and reconnect them yet I was still charge $450 for a sensor? Brandon did a great job at service customer service was amazing I also had a new set a tires installed very happy More

As usual my experience with my last service visit was excellent the staff went beyond to ensure my needs were covered a great job again excellent the staff went beyond to ensure my needs were covered a great job again More

Customer service vas good with thorough system checks. When scheduling my maintenance I let them know I would be waiting for my oil change and system check. I ended up waiting over 3 1/2 hours. Finally sa When scheduling my maintenance I let them know I would be waiting for my oil change and system check. I ended up waiting over 3 1/2 hours. Finally saw my vehicle parked out front and went to the service desk to see if I was all set to go. About 10 minutes later they said I was all set. Then I found a plastic part lying on the passenger side floor, brought it to the service desk to find out what it was. They got someone to check on it and found that it was the piece to secure to cabin filter. They got it re-installed and got me on my way. Everyone was friendly and kind. Just took way to long. More

Great from start to finish!! Pick up and delivery for service!! They even washed my truck!!! I have used David Maus Nissan for over 4 years! Always 5 star!! service!! They even washed my truck!!! I have used David Maus Nissan for over 4 years! Always 5 star!! More

Awesome...No complains. Every time I go for service, I feel appreciated and Gracen Acosta always greats by my name with a friendly smile. Gracen is an excellent employee. feel appreciated and Gracen Acosta always greats by my name with a friendly smile. Gracen is an excellent employee. More

I was provided awesome service by Arnold and David. Arnold is a very professional service advisor and David is an extremely knowledgeable service technician. Thanks again Maus Nissan. Arnold is a very professional service advisor and David is an extremely knowledgeable service technician. Thanks again Maus Nissan. More

Ms Gracen exhibits a strong commitment to professionalism and customer service, making sure the Altima was repaired in a timely basis keeping us updated,and that we were completely satisfied,Job Well Done!!! and customer service, making sure the Altima was repaired in a timely basis keeping us updated,and that we were completely satisfied,Job Well Done!!!! Also the service attendant did a great job !!!! More

Outstanding service during my recent visit.Only issue I Outstanding service during my recent visit. Only issue I am not all that pleased with is the effort to upsell service requirements that are unnecessa Outstanding service during my recent visit. Only issue I am not all that pleased with is the effort to upsell service requirements that are unnecessary. More

so far so good 'have had friends I sent to buy used cars and all 3 were not happy with servicing dept but for me, as I stated above so far so good if I become dissatisfied I will talk with David Maus as and all 3 were not happy with servicing dept but for me, as I stated above so far so good if I become dissatisfied I will talk with David Maus as I have spoken with him in the past ' thus why I bought a Nissan to start with. More

The staff was bitter towards every part of my service- I believe it to be because my warranty actually worked out for me and that angered them I paid for diagnostics with a 6,000 service tab and a flat tire believe it to be because my warranty actually worked out for me and that angered them I paid for diagnostics with a 6,000 service tab and a flat tire in my rental on top of it- it was disgusting More