Maus Nissan of Crystal River - Service Center

Had a 1:15pm appointment - oil change and tire rotation. (Maus Maintenance) 3pm came and no news on vehicle status . I went in search of my suv , only to find it was parked and had not been into the shop. (Maus Maintenance) 3pm came and no news on vehicle status . I went in search of my suv , only to find it was parked and had not been into the shop. I went to the manager and complained. An email was sent to Cory the shop Mgr and action was taken. Grace the service rep was lacking in providing any information or updates. Sure it was free but I did prepay at the time of the new car purchase. This does not sell well. I finally got out of the dealership at just after 4pm. A 3 hour visit for an oil change and tire rotation with an appointment, not sure how much longer it would have been with out an appointment. Totally Unreal and Unacceptable. More

It's great to see familiar faces and have confidence in knowing that when my vehicle service is complete its done and done right! Which explains why I no longer own a nissan product but still chooses Maus knowing that when my vehicle service is complete its done and done right! Which explains why I no longer own a nissan product but still chooses Maus Nissan to get my my vehicles serviced here. More

so I had Cheale as my service worker and she was INCREDIBLE. Made my experience way better dealing with her. And shes sexy. Total Bonus. INCREDIBLE. Made my experience way better dealing with her. And shes sexy. Total Bonus. More

This place is excellent!!! Speedy service and everyone is very please thank you for everything. I will definitely be back when I’m in town again! very please thank you for everything. I will definitely be back when I’m in town again! More

Fast and friendly service !! All my concerns was answered about the service on my van. The waiting area is the the best that I have seen at any dealerships by far ..!!!! about the service on my van. The waiting area is the the best that I have seen at any dealerships by far ..!!!! More

I really like this dealership. Their customer service has always been excellent from purchase to servicing my car. I always highly recommend to all of my friends! always been excellent from purchase to servicing my car. I always highly recommend to all of my friends! More

Great service and customer attention to detail, great and clean facility, great competitive prices , super good coffee are, very good cookies to. Will definitely be back! clean facility, great competitive prices , super good coffee are, very good cookies to. Will definitely be back! More

Always good, especially Grace! Give her a raise!She Always good, especially Grace! Give her a raise! She takes care of service with a smile on her face! Always went thru Brian, and he was awesome too! Always good, especially Grace! Give her a raise! She takes care of service with a smile on her face! Always went thru Brian, and he was awesome too! More

Tire repair Called ahead regarding low tire pressure was told to come in and they would repair. Very busy service day so wait was a couple of hours. This was ex Called ahead regarding low tire pressure was told to come in and they would repair. Very busy service day so wait was a couple of hours. This was expected since I was a drive up; not scheduled. More

#1 Naus Nissan in Crystal River Florida From Sales to Service and parts . This Dealership to me it the best .I had 3 Nissan's and if I get another it will be a Nissan . From Sales to Service and parts . This Dealership to me it the best .I had 3 Nissan's and if I get another it will be a Nissan . More