Maus Nissan of Crystal River - Service Center

When we bought a 2019 Nissan Sentra from another dealership and ended up getting defrauded because of a crash we were not aware that it had been in prior to purchase. Our car ended up at Maus Nissan dealership and ended up getting defrauded because of a crash we were not aware that it had been in prior to purchase. Our car ended up at Maus Nissan of Crystal River for repair. We are beyond grateful for what they have done and very impressed with the level of customer service. More

The best service! The people are so friendly no matter what you are there to have done. They let you know what is necessary at the time of your visit. They also let yo The people are so friendly no matter what you are there to have done. They let you know what is necessary at the time of your visit. They also let you know what is necessary when you come back the next time. More

Good dealership for oil change service. Service area clean and organized; staff friendly and helpful Todd did a great job of handling my visit ! Only issue is service prices at least 40% higher tha clean and organized; staff friendly and helpful Todd did a great job of handling my visit ! Only issue is service prices at least 40% higher than other places. Needed windshield wipers, but $50 is obscene !! More

2019 Versa This is a team of well operating service, as well as parts and sales. each member knows their jobs and can send an individual to the right person to f This is a team of well operating service, as well as parts and sales. each member knows their jobs and can send an individual to the right person to for the project needing attention . I have never had to speak to more than two persons about a condition needing attention. More

Very Good! They are always helpful! I had always dealt with Brian Phillips but since he has been ill I have been dealing with Cheale Fagan. Cheale is as good as They are always helpful! I had always dealt with Brian Phillips but since he has been ill I have been dealing with Cheale Fagan. Cheale is as good as Brian was with me. Very pleasant to deal with any problems. More

Travel 100 Miles For Superior & Trusted Service I live 100 miles from Maus Nissan, and would not have my service performed anywhere else. I scheduled an appointment to have my back Window Tint re I live 100 miles from Maus Nissan, and would not have my service performed anywhere else. I scheduled an appointment to have my back Window Tint repaired. I was met promptly and informed there would be no charge as I have Maus Care, and so should everyone. It really does make a difference, and well worth it. This repair also entitled me to a loaner (Brand New Sentra) at no charge. The repair was done within a very timely matter (less than 2 hours). While I was there I asked if I could go ahead with 15,000 mile Service. This entailed Wheel Alignment & Power Brake Flush, along with Oil Change. Oil filter Change, & Tire Rotation. Although this additional service was not previously scheduled with an appointment, it was performed immediately without any delay. I arrived at 9:00 AM, and after all the services rendered, I was leaving the dealership by 1:00 PM. Superior & Trusted Service at a fair price. Why would you buy, or have service anywhere but Maus Nissan Crystal River. More

Great service! Cheale deserves 10 starts! She took care about my nv200. Amazing person! She answered all my questions. Well done! She was very helpful! about my nv200. Amazing person! She answered all my questions. Well done! She was very helpful! More

I always get the best service of any other dealership I have ever dealt with . The customer service is first rate . I would recommend any of my friends and family to this dealership . have ever dealt with . The customer service is first rate . I would recommend any of my friends and family to this dealership . More

Thorough diagnostic of 2007 Frontier Received bad news on the cost to repair our truck. It actually took a few days to find out exactly what the problem was. Everyone we dealt with was he Received bad news on the cost to repair our truck. It actually took a few days to find out exactly what the problem was. Everyone we dealt with was helpful and very accommodating.We were given a loaner vehicle during that time. We have had other positive experiences with the service dept working on my Nissan Pathfinder and because of that and this recent issue ,my husband and I made the decision to purchase a new truck. Erik was extremely helpful and knowledgeable working out a good deal for us. There were a few snags along the way but everyone has gone above and beyond to make it right. What started as a service visit ended up with a sale! More

previous problem I mark my old oil filer and mark my wheels. I do not trust this service dept. When I brought my vehicle in for its 2nd oil and filter change and tire I mark my old oil filer and mark my wheels. I do not trust this service dept. When I brought my vehicle in for its 2nd oil and filter change and tire rotation, they DID NOT change the oil or the filter. More