Back

Maus Nissan of Crystal River - Service Center

Homosassa, FL

not yet
rated
304 Reviews

304 Reviews of Maus Nissan of Crystal River - Service Center

Sort by
August 23, 2020

No problems with service, will be there next week to get my other car maintained, the snacks are great in the waiting area. Have been going there many years for service, nice waiting area. More

by matthewsmoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta
Aug 24, 2020 -

Jenkins Nissan of Homosassa responded

We're so glad to hear this - thank you for the positive feedback! We appreciate your business and look forward to continuing to serve you.

August 21, 2020

SHAME on you Maus Nissan! You have bragged about your attention to safety with the Covid19 environment yet NONE of your staff is wearing masks. I am appalled! Your people are friendly, your service is More

by Skipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheale Fagen
Aug 25, 2020 -

Jenkins Nissan of Homosassa responded

Skipper, we're so sorry to hear this and we appreciate your feedback. We are addressing this incident with our team, and again we do apologize. Please don't hesitate to call and speak with our Service Director if there's anything else you'd like to address: (352) 592-6287. We appreciate your business and hope to continue to serve you in the future. Thank you again.

August 19, 2020

I stopped into have my car serviced and purchased a small car just for business use, staff was great thank you, I appreciate their help. More

by douglaslindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Grossman, Sean Derion, Cheale Fagen, Steven Barranco
Aug 21, 2020 -

Jenkins Nissan of Homosassa responded

Congratulations on your new vehicle! Thank you for allowing us the opportunity to serve you, both in Service and Sales. We appreciate your business, and look forward to serving you in the future. Enjoy your new vehicle!

August 17, 2020

Consistently great service with a great all around staff. My purchase experience was pleasant and fair. Each time I go back for regular maintenance the work is completed in a timely manner in a friendly atmo More

by edwolfgang69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheale Fagen
Aug 18, 2020 -

Jenkins Nissan of Homosassa responded

We are so pleased to see this! Thank you for taking the time to share this positive feedback. We appreciate your business, and we look forward to continuing to serve you!

August 15, 2020

Everyone was helpful, polite and easy to work with. The work was well done and they kept informed throughout the process. I will return to have work done again. More

by rmessina17
Recommend Dealer
Yes
Employees Worked With
Cheale Fagen
Aug 18, 2020 -

Jenkins Nissan of Homosassa responded

We're so happy to hear this! Thank you for taking the time to share your positive feedback. We're glad to hear our team took good care of you, and we look forward to continuing to serve you in the future!

August 15, 2020

Unimpressed Disappointed that after having purchased the vehicle just little more than 3 months earlier, it was recommended the brake and transmission systems be More

by gkenworthyphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Grossman, Tom Dodge, Cheale Fagen, Steven Barranco
Aug 21, 2020 -

Jenkins Nissan of Homosassa responded

Dear customer, we're very sorry to hear this. We are unable to find you in our system without a name or contact information provided, so please do not hesitate to reach out and ask to speak with our Service Director so we can look into this for you: (352) 592-6287. We do appreciate the kind words about our team members and are glad to hear they took good care of you.

August 14, 2020

As usual the maus family treats me amazing my car broke down and had to be towed in and they were so helpful in explaing and getting my car back on the to me the same day. More

by dwhitehill63
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Cheale Fagen
Aug 18, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the great review! We're sorry to hear you had to deal with a vehicle breaking down, but glad to know our team took good care of you! Thank you again.

August 14, 2020

Nice place. Everybody was friendly. Place as clean and i seen people sanitizing. They got me in with no appointment and got my car done right away. Thanks. More

by gtogeorge83
Recommend Dealer
Yes
Employees Worked With
Cheale Fagen
Aug 18, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the positive feedback. We're pleased to see this and we appreciate the positive review! We look forward to serving you again in the future.

August 11, 2020

Service Didn't expect to have to have so much done at 15,000 miles. Thought costs were high. Brittany was very helpful. Josh got me in right away. More

by GOLF189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh & Brittany
Aug 13, 2020 -

Jenkins Nissan of Homosassa responded

Dear customer, thank you for the honest feedback. We're glad to know Brittany & Josh provided you with great customer service. We do our best to make sure our prices are in line with other dealers and shops in the area, so we're sorry to hear you weren't pleased with our pricing. Please don't hesitate to speak with our Service Director if you feel we could do better: (352) 592-6287. Thank you so much.

August 08, 2020

Good service, great personnel , From the first time you reach the First person on the phone , to speak to someone in Service ,in seconds you are talking to a Service Rep and have Your appoint for a Oil cha More

by Richardjessell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheale Fagen
Aug 10, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much! We're pleased to see this and we appreciate the positive feedback!

...
20
...