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Maus Nissan of Crystal River - Service Center

Homosassa, FL

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304 Reviews

304 Reviews of Maus Nissan of Crystal River - Service Center

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October 12, 2020

Great place for service. Service writer Brittany was very pleasant and efficient. Service was ready for me when I got there and completed the required work in a timely manner More

by thewinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Oct 13, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the positive review! We're glad to hear Brittany and our team provided you with a 5-star Service experience with us, and we appreciate the opportunity serve you! Thank you again.

October 07, 2020

Happy with service. Dealership refused to honor claim for weak fabric in front seats. Forced to escalate to Nissan HQ. Local service mgmt slow to respond or follow up on my claim. More

by cudabug0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Tevz, Gracen Acosta
Oct 08, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the positive review and honest feedback. Sometimes it can take a while to get an approval from the manufacturer, so we do appreciate your patience and hope to get this resolved for you soon.

October 02, 2020

Although I was really happy they took us without an appointment, getting a turn signal bulb replaced should not cost over $50, $81 to be exact. A $5 bulb and $65 labor, REALLY??? I am getting quite t More

by di1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheale Fagen
Oct 02, 2020 -

Jenkins Nissan of Homosassa responded

Dear customer, we're so sorry to hear of your disappointment and would appreciate the opportunity to learn more about your recent experiences with us. We are unable to find you in our system with the username provided, however. Please give us a call to speak with our Service Director at your convenience: (352) 592-6287. Thank you so much.

Oct 03, 2020 -

di1975 responded

The user name in the system is Wes and Diana Bates

September 28, 2020

the service staff was great and Tom in sales was a pleasure to deal with. Went for a test ride on a 2020 Frontier. Will be returning soon. More

by HOTCHKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dodge, Cheale Fagen
Sep 28, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the positive feedback! We appreciate the opportunity to earn your business and look forward to serving you again!

September 28, 2020

They were great! Nice people to work with in all areas. From the sales to the service team they were friendly, knowledgeable, and accommodating! I would recommend them to anyone looking to buy a vehicle! More

by kimberly.vincenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance , Travis Brooker, Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell, Cheale Fagen
Sep 28, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for your great recommendation! We appreciate your positive review, and the opportunity to serve you!

September 24, 2020

The repair of my frontier went without a problem staff were great and thats why I always bring my vehicles here and the advisors were very helpful More

by billdemon
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon polise, Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell, Cheale Fagen
Sep 28, 2020 -

Jenkins Nissan of Homosassa responded

We're glad to hear this! Thank you for taking the time to share this positive feedback! We appreciate your business & look forward to continuing to serve you!

September 19, 2020

Karen Gosse Finance Manager at Maus Nissan of Crystal River showed the utmost professionalism, No games, Final price was exactly as negotiated (no last-minute surprises). She was patient and understandin More

by Jay.Dooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano, Karen Gosse
Sep 28, 2020 -

Jenkins Nissan of Homosassa responded

Congratulations on your new Frontier, and thank you for choosing Maus Nissan of Crystal River! We're happy to hear Karen provided you with a 5-star experience, and we look forward to continuing to serve you! Enjoy!

September 18, 2020

Professional, courteous service. Though expensive. I don't have any other words and I resent having a minimum. I don't have any other words and I resent having a minimum. More

by quentinl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell, Cheale Fagen
Sep 28, 2020 -

Jenkins Nissan of Homosassa responded

Thank you for the positive review, quentinl!

September 17, 2020

Just met with service department manager Cory Tevz. I had questions on a few of my last services . Cory was very helpful and answered all my concerns. That is why I go to Maus Nissan. More

by USMC195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Phillips
Oct 05, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the positive feedback. We're glad to hear Cory was able to assist you, and our team provided you with a 5-star experience. We appreciate your business and look forward to continuing to serve you in the future!

September 14, 2020

Great customer service and friendly staff. They always get me scheduled when I need them. Plus free doughnuts and drinks are great. I am able to work while I wait too. More

by BMDR76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Missy Lounsbury, Cheale Fagen
Sep 15, 2020 -

Jenkins Nissan of Homosassa responded

Thank you for taking the time to leave this great feedback! We're pleased to hear this, and appreciate the opportunity to serve you!

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