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Maus Nissan of Crystal River - Service Center

Homosassa, FL

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304 Reviews

304 Reviews of Maus Nissan of Crystal River - Service Center

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December 23, 2020

Not sure who I worked with in service because while it was being serviced, I was negotiating with Tom Dodge on a new car which I bought More

by carylm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dodge, Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

Thank you for taking the time to share your positive feedback, and congratulations on your new vehicle!

December 23, 2020

Easy, quick and friendly. Bought new tires for my car and got the oil changed. Was given a car to drive while they worked. Great. More

by sugarbstudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

We're pleased to hear this! Thank you for taking the time to share this positive feedback. We appreciate your business and look forward to serving you in the future!

December 22, 2020

This was great service on my truck ,thanks all the staff at Crystal Maus Nissan for being friendly and prompt very good experience and hope all my friends use this dealer for their next car thanks Danny More

by fordpawpaw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell
Dec 23, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the great review and positive feedback! We appreciate the opportunity to have served you, and we look forward to continuing to serve you in the future!

December 22, 2020

Fast curtous service. Brittant was very helpfull and went over all the service and what was recommended. The recommended service will probably be accomplished when I bring my vehicle in for an oil change. More

by garykerscher_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 23, 2020 -

Jenkins Nissan of Homosassa responded

We're pleased to hear this! Thank you for the positive feedback. We look forward to continuing to serve you in the future!

December 17, 2020

I've purchased 2 vehicles and the service and people (sales person) and Travis Brooker were very helpful and friendly. My husband and I went in for service/oil change on our Rogue. While we were there m More

by ky_meyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Wilkes, Erik Cook
Dec 21, 2020 -

Jenkins Nissan of Homosassa responded

Congratulations on your new vehicles, and thank you for allowing us the opportunity to serve you! We're happy to hear Eric and our team provided you with excellent service, and we look forward to continuing to serve you. Enjoy your new vehicles!

December 15, 2020

Your staff was most helpful but a particularly shout out ....the chief mechanic Chris who spent Personal time with me explaining and accomplishing the solution to my car’s problem. Thank you.... Dr. Meyer More

by PRM interspace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris- chief machanic- Fantastic gentlemam, Gracen Acosta
Dec 16, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much, Dr. Meyer. We're pleased to hear Chris and our team provided you with an excellent service experience, and we appreciate the opportunity to serve you!

December 14, 2020

This was my first “free for life” oil change and tire rotation. My paperwork given to me states I must get new air filters for the car and a in, as well as a brake flush may void my engine warranty if I More

by LORITWEETY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ARIANNY VIZCAINO, Brian Phillips, Missy Lounsbury, Lauren Wilkes, Jesse Jorgensen, Lance Light
Dec 14, 2020 -

Jenkins Nissan of Homosassa responded

Dear customer, we're very sorry to see this and would like to reach out to you to learn more about your experience with us, however we can't find you in our system with the given information. Please call to speak with our Service Director, Cory at your earliest convenience: (352) 592-6287. Thank you so much.

Dec 14, 2020 -

LORITWEETY2003 responded

Okay, this is an amended review. Brandon reached out to me and went above and beyond, sending Tristan out with a new air filter to install at my convenience, at my home. I now understand, with Brandon's help, what my papers mean and I know I will be back for service in the future. Sorry for the bad review before Nissan, hopefully this makes up for it!

December 11, 2020

We brought our 2019 Nissan Frontier in to have the tires checked. Sensor light was on. Brittany suggested we have the oil changed and tires rotated while we were there. This service is free for Maus Nissan More

by emfeldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 11, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the positive review and feedback. We're glad to hear Brittany provided you with an excellent service experience, and that your husband enjoyed the coffee and snacks! We look forward to continuing to serve you.

December 10, 2020

top notice as usual, I was treated like family . thank you. I had a issue they we talked and figured things out. I really appreicate all your help Todd More

by ponytailmom1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Dec 11, 2020 -

Jenkins Nissan of Homosassa responded

We're glad to hear Todd and our team provided you with a 5-star experience. Thank you for taking the time to share this positive review!

December 09, 2020

i arrived a little early for my service appt.but they got me right in. everyone there is always very nice and explains what is going on and how long it will take. More

by SMITTY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Carlton
Dec 11, 2020 -

Jenkins Nissan of Homosassa responded

Thank you for the great feedback! We're glad to hear this, and look forward to continuing to serve you in the future.

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