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Maus Nissan of Crystal River - Service Center

Homosassa, FL

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304 Reviews

304 Reviews of Maus Nissan of Crystal River - Service Center

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January 01, 2021

The only reason I didn't give 5 stars is the wait time whenever I have to have a service. Usually at least 2 hours for oil changes. Brandon did get me in and out in a little over an hour this visit which More

by dmk16125
Recommend Dealer
Yes
Employees Worked With
Brandon Polise
Jan 11, 2021 -

Jenkins Nissan of Homosassa responded

Thank you very much for your positive review and honest feedback. We do appreciate it, and hope to serve you with a quicker, 5-star service experience next time!

December 29, 2020

Always very friendly and helpful. Very easy to schedule appointments. The waiting area is very comfortable and promotes a very social atmosphere. The work is always done to my satisfaction. More

by jntdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Phillips
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much - we're pleased to hear this! We appreciate your business and look forward to continuing to serve you.

December 28, 2020

Visit was OK. I just thought 2 hours was a long time to wait for an oil change. They also gave me a free car wash, but it looked to me that all they did was vacuum the floors. More

by Nissan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

Dear customer, we're very sorry to hear this. It is not typical for us to take that much time for an oil change. We do occasionally get backed up, and it can lead to longer wait times. Thank you for your patience during your last visit, and your honest feedback.

December 28, 2020

They was very good and the work was very good and on time and done on time and to get a loaner car help out alot More

by fpope4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Phillips
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

We're so glad to hear this! Thank you for taking the time to share your positive feedback with us. We look forward to continuing to serve you in the future!

December 27, 2020

Good service, not bad prices on parts/labor. Please don't ask me to right a long story when was not, is not. Needed...otay??? It isn't efficient....or needed!! More

by stevesford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Polise
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

Thank you for your positive review! We're glad to hear you had a good service experience with us!

December 26, 2020

I drive over 100 miles to have my service performed at Maus Nissan. The service provided is beyond compare, and allows me to drive with confidence. More

by MuranoPlatinum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks Brittny & Hawk
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

We're truly honored to hear this! Thank you for taking the time to share this positive feedback. We appreciate your business and look forward to continuing to serve you!

December 26, 2020

I was surprised how busy that day was, however, the technical staff was Very caring, listening and taking care of my problems for the day. More

by rgerhar9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech who worked in the service dept.
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

Thank you for taking the time to share your review! We appreciate your business and positive feedback, and we're pleased to hear our team provided you with an excellent service experience.

December 25, 2020

They are always friendly and the waiting area is clean with snacks available !!! Awesome !!! I do not like that I have to leave a certain number of words on this review ... that part is stupid More

by JSP3252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Lounsbury
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the great review! We appreciate your positive feedback!

December 24, 2020

From day one with Tom Dodge and with the people In The service department has been a positive experience. I’m so happy with my choice to buy a car from Mays Nissan. More

by JWCCOFFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dodge, Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell
Dec 30, 2020 -

Jenkins Nissan of Homosassa responded

Thank you so much for the great review! We're glad to hear Tom and our team have provided you with great experiences, and we look forward to continuing to serve you!

December 23, 2020

Brandon was so incredibly helpful, polite & understanding! I'm very thankful & impressed by the prompt service & updates along the way as my problem car was handled! More

by snugglebunny26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 23, 2020 -

Jenkins Nissan of Homosassa responded

We're glad to hear Brandon provided you with excellent service! Thank you for taking the time to share this positive feedback. We look forward to continuing to serve you in the future!

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