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Maus Nissan of Crystal River - Service Center

Homosassa, FL

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304 Reviews

304 Reviews of Maus Nissan of Crystal River - Service Center

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January 20, 2021

This was an unusual visit but everything worked out. Even in this situation everyone was professional. On a normal visit everyone is wonderful, helpful, friendly. More

by ROBBIN.DANIELS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Brian Phillips, Missy Lounsbury
Jan 30, 2021 -

Jenkins Nissan of Homosassa responded

Robbin thanks for the opportunity to serve you! We strive to be the best and it looks like we did our best to help you!

January 20, 2021

Brake line leaking. Told 2x covered by warrenty. Service Mgr says no. 840.00 plus to fix.took to Georges in Beverly hills 540 fixed More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Derion, Missy Lounsbury
Jan 30, 2021 -

Jenkins Nissan of Homosassa responded

Bob, Thanks for the review. Cory our service director mentioned there was physical damage caused to the brake line not necessarily a manufactures defect. You might consult your insurance company to see if this is something covered by perhaps a road hazard insurance policy. Again sorry warranty doesn't cover wear and tear or physical damage. If you have questions please reach out to Cory @ 352.592.6287

January 18, 2021

Very friendly answered all our question and the head mechanic John was very helpfull. We will definitely be usong John again when we come back More

by jenmatt05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta
Jan 30, 2021 -

Jenkins Nissan of Homosassa responded

JenMatt we are please you chose us to provide you with exceptional service!

January 16, 2021

you have nothing but great people from sales to service at the crystal river store everone there weather working with me or not was friendly and polite More

by louisseward75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
frank ,lauren,in sales man who did paper work
Jan 30, 2021 -

Jenkins Nissan of Homosassa responded

Loiuse thanks for choosing Maus Nissan for all your automotive needs!

January 15, 2021

Very pleased with the service and friendly personal. Answered all the questions I had. Even called back on a question I had. Solved the problem I had. More

by SEMMONS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Brian Phillips, Missy Lounsbury
Jan 30, 2021 -

Jenkins Nissan of Homosassa responded

Semmons2 we are grateful for the opportunity and glad that Gracen, Missy and Brian exceeded your expectations!

January 15, 2021

Always very professional friendly and organized we live in Tn but plan our service here since we bought the car at Maus ...thank you for taking care of us More

by barbmeister1
Recommend Dealer
Yes
Employees Worked With
Brian Phillips
Jan 30, 2021 -

Jenkins Nissan of Homosassa responded

Barbmeister thanks for allowing us to find the right vehicle and we look forward to servicing your vehicle as well!

January 08, 2021

Everything went excellent. People are very nice and friendly. Will be back again when my vehicle needs service. all nice all good great people. ok More

by vixen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon was Excellent !!, Cory Tevz, Missy Lounsbury
Jan 11, 2021 -

Jenkins Nissan of Homosassa responded

Thank you so much, vixen3! We're glad to hear this, and we appreciate your positive feedback! We look forward to continuing to serve you in the future.

January 05, 2021

Great service. No complaints. Will come back. No complaints. Great service. No complaints. Everyone was great. Great customer service. Everyone friendly and smiling. God bless More

by tdb042979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Lounsbury
Jan 11, 2021 -

Jenkins Nissan of Homosassa responded

Thank you so much! We're pleased to hear this!

January 02, 2021

I have already sent one in, please don't make me regret that. I don't recall the names but they were all great.. finish More

by msgal1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ehman, Gabby Jones, Gracen Acosta, Brian Phillips, Missy Lounsbury, Dwayne Harrell, Bonnie Diaz, Gloria Castellaneta, Jacqui Daddio, Cathy Deprile
Jan 11, 2021 -

Jenkins Nissan of Homosassa responded

Thank you so much for your positive review, msgal1943!

January 01, 2021

They broke my wheel lock. Service advisor offered to pay. This was after I got home to notice the damage. Incompetent techs. Had to ask for a loaner car as part was ordered. Before this he wanted me to come More

by joe_wunsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tech
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