Jenkins Nissan of Homosassa

Courteous staff, lengthy oil change We had an 1:15pm appt for an oil change. We arrived around 1:25. We had called ahead and said we would be 10 minutes late and were told it wouldn't be We had an 1:15pm appt for an oil change. We arrived around 1:25. We had called ahead and said we would be 10 minutes late and were told it wouldn't be a problem. We were surprised at the questions regarding the particulars of our vehicle. I guess we assumed that since we bought the vehicle at Maus Nissan and had Maus care that all of our info would be in the system. This wasn't really bothersome, just an observation. We do feel that the oil change took a long time. We didn't leave the dealership until 3. The service department didn't seem overly busy so we were disappointed it took 1 1/2 hours. The staff was friendly and professional and the dealership was clean and organized. We hope our next oil change will not be so lengthy. More

Troy seemed to have an attitude I had two chips in the paint of my car and the person who helped said he would get back to me but never did I had two chips in the paint of my car and the person who helped said he would get back to me but never did More

1st unpleasant experience While it is normally a pleasant experience, this last visit was not so. For an oil change and tire rotation it took approximately 2 1/2 hours and the While it is normally a pleasant experience, this last visit was not so. For an oil change and tire rotation it took approximately 2 1/2 hours and the tire rotation was not done because I had other appointments to get to. I understand that during service with other customers unforeseen situations can arise, but simple communications with your customers as to how this could affect them can prevent some of the unpleasantness. If it were an issue of overscheduling, that too is a simple fix, just don't do it! I will return as it is complimentary service for the upkeep of my vehicle I purchased there, but I hope this situation can be avoided in the future! More

Excellent Service! Brian was extremely helpful and knowledgeable. Answered all of my questions and then some. Patiently explained differences in cost. I sat in the car f Brian was extremely helpful and knowledgeable. Answered all of my questions and then some. Patiently explained differences in cost. I sat in the car for a few minutes because I was trying to figure out the display for maintenance. Brian noticed I was still sitting there and he came running out and explained to me how to reset it. Awesome experience. Very clean and friendly atmosphere. You have won a lifelong customer!! More

New car Love the new car second Nissan Great service dept Brian is the best having to count words is stupid I would not go back if they did not do a great j Love the new car second Nissan Great service dept Brian is the best having to count words is stupid I would not go back if they did not do a great job More

Customer service Great service. No pressure and honest. Made you feel like family. Showed you actual price with no hidden figures. Unbelievable results! We are glad Great service. No pressure and honest. Made you feel like family. Showed you actual price with no hidden figures. Unbelievable results! We are glad we stopped in. Went for an oil change and brought a new car! Great company. More

Amazing Arianny This place is so professional, fast, and knowledgeable in what they do. Arianny helped my mother drive off in a 2018 car within her budget. This place is so professional, fast, and knowledgeable in what they do. Arianny helped my mother drive off in a 2018 car within her budget. More

The Best Car Service I have been bringing my Nissan to get serviced here since I moved to Crystal River. I feel that my Nissan is in the very best hands and have been com I have been bringing my Nissan to get serviced here since I moved to Crystal River. I feel that my Nissan is in the very best hands and have been completely satisfied with all services done on my vehicle. The staff is very knowledgeable and friendly. More

We bought a Kicks The staff were honest and helpful. I feel they went over and beyond to help us. They are so enthusiastic about their brand and care. The staff were honest and helpful. I feel they went over and beyond to help us. They are so enthusiastic about their brand and care. More

Great Customer Service! They make the whole process of buying a car easy and simple. They care for you n your family, making the decision easier to make your purchase. They make the whole process of buying a car easy and simple. They care for you n your family, making the decision easier to make your purchase. More