Jenkins Nissan

I had an oil and transmission oil change on Thursday and all the inspections and had to have my car towed on Sunday as my car was dead l had to pay $77.00 more to have it towed to you than my roadside insur all the inspections and had to have my car towed on Sunday as my car was dead l had to pay $77.00 more to have it towed to you than my roadside insurance paid and I feel that you should pay it for my loyalty as l do all my service with you guys More

always the best. love robin, so pleasant and good at her job. best service at jenkins nissan love robin, so pleasant and good at her job. best service at jenkins nissan More

Very good service and people are very polite and professional. I definitely recommend this place professional. I definitely recommend this place More

Hands down best car buying experience I've ever had. Great people, great cars. Easy to work with and fair. Great people, great cars. Easy to work with and fair. More

I got in and out for an oil change quickly. The woman taking care of my vehicle was nice and informative. The woman taking care of my vehicle was nice and informative. More

Very friendly and professional service, including advisor and other staff. Dealership waiting area is clean or prepared with cold water and snacks. and other staff. Dealership waiting area is clean or prepared with cold water and snacks. More

I came in to get a nail in a tire taken care of. I was left waiting for an hour before checking with the service department and finding it wasn't even up on a rack. That was unacceptable. Then I was left waiting for an hour before checking with the service department and finding it wasn't even up on a rack. That was unacceptable. Then it took another hour before the tire was removed and the nail removed. I was asked if I wanted a new tire then instead of just patching it as I had requested. Then another 40 minutes while a new technician (I was told) had problems getting the tire back on the rim. We have bought and had serviced several Nissan Rogues at Jenkins and never have we had such poor service. I should have been in and out in less than an hour for such a simple job. Robin Rockey, my regular service person, was not in the dealership during that service and she would not have let this happen. The service department wasn't that busy by the way. Totally unacceptable service. More

Dishonest and Deceptive I had a terrible experience with Rick Sevigny. He made several false claims about the car, pressured me into a quick sale, and hid extra fees in the paperwork. After the sale, h with Rick Sevigny. He made several false claims about the car, pressured me into a quick sale, and hid extra fees in the paperwork. After the sale, he completely disappeared and refused to respond to any messages. Dishonest, manipulative, and not to be trusted. He is the embodiment of a "used car salesman" and is now the general manager. Save yourself the headache—go elsewhere. More

Service guy was real nice but my appt was at 11:00 for oil change and tire rotation. It took 3 hours and that is uncalled for. I understand waiting alittle while but not 3 hours with an appointment. oil change and tire rotation. It took 3 hours and that is uncalled for. I understand waiting alittle while but not 3 hours with an appointment. More

I have been coming to Jenkins Nissan for at least 4 years. I live in Orlando and it's over an hour drive but I make the trip there because of their superior service, great pricing and taking the time t years. I live in Orlando and it's over an hour drive but I make the trip there because of their superior service, great pricing and taking the time to explain all the services. I've tried 2 other dealerships near by for the service but really got screwed so I kept coming back to the Lakeland location. If you go ask for Robin. She's the best. More