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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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May 08, 2021

Good service im happy with eugenio customers service prompt service very polite honest person he always do his best to help the customers he friendly More

by WGTAMPA26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio
Apr 26, 2022 -

Jenkins Mitsubishi responded

Hi and thanks for taking the time to leave us a positive review when you were in for service last! At Jenkins Mitsubishi, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 05, 2021

First time for service and the service staff made it very easy. They explained my next service date and answered all of my questions without hesitation More

by crystal.morrow2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Michael Martinez Delgado
Apr 26, 2022 -

Jenkins Mitsubishi responded

Crystal, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins Mitsubishi, if there is anything else, we can do, do not hesitate to contact us!

May 03, 2021

Service was good and I was uncertain that the new parts would fix the problem. I was right, April 24 we went out. Brakes hung up, smoke rolled off rotor and let it set for twenty minutes to cool off rotor, More

by T_VENNARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Senior service tech.
April 29, 2021

In and out quickly. I always know I am taken care of by these fine folks. They keep safety in these tough times in the forefront. More

by christopherheverling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenin Sanchez, Pablo Padilla
Apr 30, 2021 -

Jenkins Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2021

The dealership has very courteous, customer oriented employees, starting with the service coordinator. Everyone is trying to help the customer have the best experience. Booking a service appointment was More

by 72jrivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio
Apr 30, 2021 -

Jenkins Mitsubishi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jenkins Mitsubishi! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2021

Eugene great to work with. Need better communication when warranty parts arrive. Mine were sent back because I didn’t know they were in. This survey is confusing. Top says rating this service center (not dea More

by rodney21
Recommend Dealer
Yes
Employees Worked With
Eugene
Apr 20, 2021 -

Jenkins Mitsubishi responded

Thank you, Eugene, for rating our service department. We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! We truly appreciate all feedback our customers have to give and are thankful for your honesty. We will pass along your concerns on our surveys. Please come back and visit us again soon!

April 14, 2021

I am extremely pleased with my recent visit to the service department. I am especially grateful for Marie who is an excellent service advisor. Marie was grateful for my business and I found the prices More

by teoconnor1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Breslin
Apr 15, 2021 -

Jenkins Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Marie was very polite and she understood the issue i was having and was able to get it corrected also had a nice set of factory fog lights installed on my mirage G4.. My opinion this is a great dealer with More

by morrisbrown7315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Apr 15, 2021 -

Jenkins Mitsubishi responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jenkins Mitsubishi. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 09, 2021

Eugenio always gives me great service! I drive from zephyrhills to service my car , love Jenkins Mitsubishi . They care and check my car thoroughly! Thanks you More

by Ms June
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio
Apr 12, 2021 -

Jenkins Mitsubishi responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2021

Technician was great, found out why the car pulled to the left when brakes were applied, getting checked in was not so great! Shop assistant should use a stylist when using the notebook or use the keyboard! More

by T_VENNARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Anozie
Apr 09, 2021 -

Jenkins Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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