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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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July 19, 2021

The personal from the service it was professional and nice. The service was quick and affordable. I recommend my advisor he is really good and professional. More

by galanjc1578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

July 17, 2021

Jenkins Mitsubishi provided excellent communication, service, timing, and feedback. The staff was helpful and kind. I was given detailed descriptions of every step of the process to help me make well in More

by Jfbracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi.

July 09, 2021

I was in and out in a very timely manner. Great service with a smile. This program wants me to say more but I have said it all. More

by dianemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The nice lady in the service department
Apr 26, 2022 -

Jenkins Mitsubishi responded

Hi Diane, thank you for your review about your last service visit. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi.

July 09, 2021

Very lazy and not helpful. The service team was suppose to notify me regarding my car and they never did after 3 days!!! I had to call them myself multiple times and no one knew anything! I would never rec More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service team
Apr 26, 2022 -

Jenkins Mitsubishi responded

Sam, We truly apologize for your past experience at Jenkins Mitsubishi. At Jenkins, we provide ourselves with giving each customer a top-notch experience. Your comments were passed along to management so that we can use them to continue to improve our customer experience and address the team. We are pleased to learn that you found our sales and front-end team to be super nice and helpful while you were here. Again our apologies for any inconvenience you may have experienced. We hope you give us a chance to change your mind about our service staff in the future.

June 29, 2021

Super great customer service very knowlegable people answer all my questions and explain every single detail so clearly that there was no doubts in my mind More

by ivetiboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bronson Daniel, Tara Theiss, George Michael Martinez Delgado, Pablo Padilla
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for sharing your past service experience with us. We are pleased to learn that you had a great visit and found our staff to be knowledgable and helpful. We strive to provide top-notch experiences and rely on feedback such as yours to continue to improve our processes. Thank you again for choosing Jenkins Mitsubishi. Have a great day.

June 17, 2021

Awesome dealershipDealer building too old.Very happy Awesome dealership Dealer building too old. Very happy with my outlander. Service dept is a nice place Very knowleage people and friendly I nee More

by Bernardo136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Mitsubishi responded

Bernardo, Thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi.

June 17, 2021

Great service as always! I'm really happy with my Mitsubishi and the way they treat every time I need to use their service. Marie Breslin is awesome. More

by guijxl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Breslin
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

May 31, 2021

The Jenkins service department is great. Never have to wait too long. Personalized service. They take good care of me and my Outlander. Convenient service appointments. More

by dgagnon007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

May 25, 2021

Great customer service. Work was done within the time given. Started as soon as I pulled in. I'm very satisfied with Jenkins mitsubishi!! Would recommend to a friend More

by vunerluvable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us. Thank you again for choosing Jenkins Mitsubishi.

May 11, 2021

Quick, correct and for the price quoted. No bait and switch. An excellent place for service. How could you ask for more than that. They even got it done early. More

by Klr212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback of past experience! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage at Jenkins Mitsubishi and we look forward to serving you again in the future.

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