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480 Reviews of Jenkins Mitsubishi - Service Center
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November 08, 2021
Awful customer service from your representative that checks customers in. I am a Jenkins Nissan customer (they are backed up two weeks for service), but due to an upcoming trip and needing an oil change checks customers in. I am a Jenkins Nissan customer (they are backed up two weeks for service), but due to an upcoming trip and needing an oil change I decided to give Jenkins Mitsubishi a try. I brought my car in on Saturday, November 6th, at 12:45 pm. My decision was based on the Jenkins name and the great customer service I usually receive from Jenkins Nissan, however, this was not the case at Jenkins Mitsubishi. The young man who receives the customer's car and checks the customer out was not at all kind or professional. I was treated like he was doing me a favor, complete lack of customer service. I will not be taking my Nissan Altima back to this location in the future. I will be returning to Jenkins Nissan and if I am faced with a situation where I cannot use Jenkins Nissan I will be taking my business elsewhere. Not at all dissatisfied with the oil change or the work of your mechanics, just the front counter. More
by AJ32497
Verified CustomerEmployees Worked With
Not sure of the young man's name at the front service counter
October 23, 2021
bad costumer attention, no coffe no water derty bad costumer attention, no coffe no water derty installation unpainted and poorly receving. at mechanical service bad bad costumer attention, no coffe no water derty installation unpainted and poorly receving. at mechanical service bad More
by manuelfernandez2012
Employees Worked With
October 23, 2021
I love the dealership and the service professionals they have in staff there and great management team have in staff there and great management team More
by andybennett38
Employees Worked With
October 16, 2021
The staff was very courteous and the service was done The staff was very courteous and the service was done promptly as well as a comfortable waiting room The staff was very courteous and the service was done promptly as well as a comfortable waiting room More
by bsanders1110
Employees Worked With
Service person
October 16, 2021
The whole team has treated me like family from the get go. My friend in the service area, she always take care of business professionally and humility go. My friend in the service area, she always take care of business professionally and humility More
by grown76
Employees Worked With
October 07, 2021
The employee who helped was very friendly and easy to talk too. He always gave me updates on how the service was going and what was being done and apologized why it was taking so long. He seem to know wh talk too. He always gave me updates on how the service was going and what was being done and apologized why it was taking so long. He seem to know what he was taking about. More
by Kristinker
Employees Worked With
Service department on Sunday
