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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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March 18, 2022

Had a new tires installed and had a donut on one the service tech did not secure the spare so it was flying around the back of my car. If they missed a detail that big I would be scared what they may fo More

by cheekacheek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department do not remember the name
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

March 18, 2022

I went in for a rear wiper blade and asked if I can get someone to show how to put it on and was told they cant do that unless I paid someone to do it for me and they didn't let me see how it was put on, I More

by Erasmolaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

March 16, 2022

I love this dealership. The people are friendly and competent. The reception and waiting areas are alway clean. They let you know what’s recommended for your car but don’t p More

by Lori Netti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Mar 19, 2022 -

Jenkins Mitsubishi responded

Hi Lori, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 09, 2022

Always a pleasure, sales and service are always willing to make sure everything is great More

by Elias1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew McCoy
Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 09, 2022

Service department was good, maintenance was done and completed in a timely manner, I was offered a complementary wash and vacuum but that was not done at all. More

by coldmartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We apologize for missing the car wash but we are glad everything else was great. We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

March 09, 2022

I'm always greeted when I come for my appointment. Told what time vehicle ready. More

by cmckenzie.0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie in service department
Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 09, 2022

Excellent service the girl was very kind with me and always help me out, very good service More

by SAMUELSALAZAR877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie at service department very good service
Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 07, 2022

Marie was amazing and she took incredible care of me. It was such fast service as well! More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Mar 09, 2022 -

Jenkins Mitsubishi responded

Christine, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 01, 2022

The guy that was at the service desk , explain everything and he told me it was going to take around two hours and they work really fast keep the good service More

by mnievesmarcial31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Mar 03, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

February 28, 2022

My diagnosis was delivered quickly, and I was out in about an hour. All my questions were answered promptly and I appreciated the associate's (blanking on a name, so sorry) positive and chill attitude. More

by whiteoneika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
Mar 06, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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