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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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July 27, 2022

The service advisor did alot he checked me in took my car back to the shop brought it back to me and service was fast. More

by jecajt45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young kid not sure what he's name
Jul 28, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

July 27, 2022

Went for and oil change and had a great customer service and very friendly and professional team. I recommend it! More

by steffy423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Jul 29, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

July 19, 2022

Very professional. They were very helpful in answering my questions. Great service and quick as well! More

by mbonomo926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe
Jul 21, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

July 13, 2022

I would like to start off by saying that the service people that worked on my car was very professional. I would have rated my service a five star if it weren't for the gentleman setting at the service More

by ATUCKER.BHPS
Recommend Dealer
Yes
Employees Worked With
I dealt with the mechanic shop and there is no listing of names for that department.
Jul 14, 2022 -

Jenkins Mitsubishi responded

Hi there, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins Mitsubishi, if there is anything else, we can do, do not hesitate to contact us!

June 30, 2022

The workers we're very nice and helpful, and so far they have done an excellent job. More

by yuleila.bermudez
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

June 28, 2022

I’m very happy with dealer because every time the experience was good and complete my request More

by jorgetorres0612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Service department
Jun 30, 2022 -

Jenkins Mitsubishi responded

Hi Jorge, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi!

June 26, 2022

Came in for service on my vehicle. I waited a little while but when my car was finished, the service representative told me that 3 of my tires are in need of replacing. I wasn't read More

by JOSBURN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept Representative
Jun 28, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins, and if there is anything else we can do, do not hesitate to contact us! We strive to make our customers feel zero pressure, and we hope to provide the best service to you even if it means not selling the products we have in stock. We hope to see you back again at the end of the month here!

June 23, 2022

Service was great. They told me that my tiires might be worn and should be replaced. However, there was no pressure at all. I really felt good about the service I re More

by JOSBURN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employee at Service Center Desk
Jun 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

June 21, 2022

I was told for the life of my vehicle, my oil changes would be $6.00, not true. I have been waiting on items to replace on my vehicle for over 6 months (back order) I believe that 2022 Mitsubishi Outland More

by nishab2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 23, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

Jun 23, 2022 -

nishab2000 responded

Sure

June 17, 2022

Jenkins Mitshubishi has done me right when it was purchasing a car or mainatanance on my car from th service dept. A+ rating. More

by aj3popa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept (Marie)
Jun 20, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

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